Tim Hortons

450 Bank St, Ottawa
(613) 238-5885

Recent Reviews

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emery

sahil gave me great service and was very helpful 😊

Dan Popescu

Good stuff, excellent service

Atmosphere: 5

Food: 5

Service: 5

Golden Year

Went in to get a hot drink to collect the retro cups even though I think it’s disrespectful to bring back the cups and not the lids but most importantly, refusing to bring back the Authentic retro employees. Why?

Guy at the till was rude as ever when I asked for a specific cup. He didn’t know what I was talking about. I even said the white one, ā€œlike the one over hereā€ and he’s like ā€œwhat do you want?ā€ Like I’m not pointing at it. He pulled up the same ugly cup that took over within the past 5 yrs, and it’s was red! šŸ™„ What other white cup would I have been talking about? Critical thinking skills are absent. He also didn’t switch the machine at the till so I could pay. When I tried telling him, he stopped the machine from dispensing, looked at me and asked again what I wanted. He needs an attitude check. They don’t even know the significance of our old cups and he’s miserable which made my day miserable. He laughed with another girl afterwards. Tim’s, you messed up and I can’t wait for the government to go after your refusal to hire Canadians due to corporate greed.

Some advice: don’t bring back nostalgia if you won’t bring back Canadian employees! We want Canadians in our restaurants and our old items and cups/lids back!!!!!

Atmosphere: 1

Service: 1

Anastasiia Bialkovska

I like the girl with dimples she is so hardworking best place to visit

Atmosphere: 5

Food: 5

Service: 5

Paul Monlezun

This is a gas station Tim Hortons, not a real one. The selection is limited and many items are not carried. They're always sold out of the best baked goods, I don't know why they don't just get more.

Atmosphere: 1

Food: 3

Service: 1

Younes Berrada

They are not opening at 3am, not 24/7 lies

Atmosphere: 1

Food: 1

Service: 1

DJ Philbert

There was a large piece of hard black plastic in the first Timbit I ate. I was close enough to go back and ask for a refund. Despite politely explaining the problem, I was cursed at, ignored, and treated with disrespect and suspicion for not being able to identify which flavour timbit I spat out of my mouth, despite having photos and having had been in the store moments prior. For reference the piece of plastic on my finger in the photo is about the size of a sesame seed and sharp on all edges. I was reluctantly issued a refund after multiple requests.

Atmosphere: 3

Food: 1

Service: 1

Masi Singh

No big lines, clean, staff were friendly and doughnuts were fresh

Atmosphere: 5

Food: 4

Service: 5

suleyman F

Quick and easy stop at Tim Hortons! The coffee was hot and fresh, and the service was fast and friendly. The staff smiled and helped me with my order. A great place to relax for a few minutes. Definitely a Canadian favourite!ā€
Suleyman F.

Bray

So i pull up to get gas they have hockey preview blasting out of all the speakers on the gas pumps it is very annoying and I should not need hear this when I just want gas

Atmosphere: 1

Food: 1

Service: 1

Himanshu Sangwan

Very cooperative staff i visit in a day , the girl really good behavior and i had a great experience in the this tim than all over ottawa .

Salim Harji

Should change it from open 24 hrs to reality. Don’t make people running around with false advertising

Natalie Bennett

Overngiht safe needs to change.. awful service rude, messed up my order and made me repay over her own mess up! Slammed the drive in window after!? Appreciated it dori If I could give a zero star I would absolutely wild.. don't work late nights if you can't handle it.. I asked for a bagel not a fined dined dinner

Atmosphere: 1

Food: 1

Service: 1

Aditya

Both the girls working every morning are awesome. Everytime i go there, there is big smile on their faces. Great customer service offered. Highly recommended

Atmosphere: 5

Food: 5

Service: 5

jack zacharchuk

Coffee sucks go to McDonald's it's much better

Atmosphere: 1

Food: 2

Service: 4

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