Extremely understaffed, poorly coordinated, very outdated menu lacking many items even as old as farmers wraps, no Tim’s rewards points. Do not come to this Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
Jean-Roch Bécart
#2 Fastest in Ottawa. This location is on Steroids! (LOL)
Atmosphere: 1
Food: 2
Service: 1
vitaly vovk
everything is fine, but you can change the opening hours, I often come when they haven’t opened yet or have already closed. Please correct itwork time from 8 - 15
Atmosphere: 5
Food: 5
Service: 5
Arnaud Soucy
This place doesn't close at 8 pm. I was there at 7, and it was already closed
Chris Hall
Just terribly run business. The workers could not care less about their jobs
TheW9Gamer gamer
All tim hortons on campus have fallen down hill. stopping us from ordering through the mobile app is radicicolous! now there are terrible wait times, a place where punctuality is key for courses, meetings,
Atmosphere: 1
Service: 1
Matthew Goldsmith
Food is fine, the issue lies in the operations. The line is consistently 30 minutes long then you wait another 10 for the food.
Atmosphere: 3
Food: 4
Service: 3
Sheldon
Terrible service and quality of food/
Atmosphere: 1
Food: 1
Service: 1
Harman Bedi
Poor customer service. There was a huge line, customers were waiting in line and no one was serving, then a customer took initiative to grab the employee's attention towards serving the customer. After waiting there from 15 mins. an old lady with colored hair ..took my order for Large steep tea with 2chai tea bags. She was murmuring in her mouth and she gave me a wrong order. She served me hot water with 2 chai tea bags. When i told her about the wrong order she angrily took a cup from my hand and dumped into the garbage. I totally understand that sometimes its busy and a person is tired but instead of serving me politely she was mad at me for no reason. I would say they have to hire more employees.
Noots To Roots
Staff in the morning are very nice, friendly and focused on quality service. The only improvement needed is the manager… why do you short staff this location? Its not fair to the workers or the customers… to make matters even worse, you had two people working, one of which was training on her first day and the other doing 95% of the work + shadow training the newbie.. what kind of a person leaves THEIR Tim Hortons short staffed in the morning with only two people… only one of which is trained… its not my job as the customer to pay forward my time for the sake of YOUR training … it was a 25 minute wait for a coffee when there was only one other person in line … as far as I’m concerned, the manager should be fired for mis-managing new workers and staffing in lieu of new workers
This tim horton's is so slow I wrote this review as I was waiting in line cause I had nothing to do and was bored. Line is always crazy long and the staff is super
Atmosphere: 1
Food: 3
Service: 1
Yin Sing Ng
Worst Tim Hortons I've been to. Cashier could barely speak english and said they didn't serve wraps. Then they said their iced cappuccino machine and point scanner were broken. The sandwich I ordered was burnt. I will make sure to never buy anything here ever again.
Ryan Berthelot
One of the worst Tim Hortons for sure. So slow and staff is unfamiliar with store
Food: 2
Service: 1
Peter KULAKOWSKY
Place is awful, they need to clean property its horrendous!! I would be afraid to eat at this dirty location. Time to go elsewhere .
Eric Wilson
Great coffee, kind staff. Shout out to Margarida for always remembering my order.
Extremely understaffed, poorly coordinated, very outdated menu lacking many items even as old as farmers wraps, no Tim’s rewards points. Do not come to this Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
#2 Fastest in Ottawa. This location is on Steroids! (LOL)
Atmosphere: 1
Food: 2
Service: 1
everything is fine, but you can change the opening hours, I often come when they haven’t opened yet or have already closed. Please correct itwork time from 8 - 15
Atmosphere: 5
Food: 5
Service: 5
This place doesn't close at 8 pm. I was there at 7, and it was already closed
Just terribly run business. The workers could not care less about their jobs
All tim hortons on campus have fallen down hill. stopping us from ordering through the mobile app is radicicolous! now there are terrible wait times, a place where punctuality is key for courses, meetings,
Atmosphere: 1
Service: 1
Food is fine, the issue lies in the operations. The line is consistently 30 minutes long then you wait another 10 for the food.
Atmosphere: 3
Food: 4
Service: 3
Terrible service and quality of food/
Atmosphere: 1
Food: 1
Service: 1
Poor customer service. There was a huge line, customers were waiting in line and no one was serving, then a customer took initiative to grab the employee's attention towards serving the customer. After waiting there from 15 mins. an old lady with colored hair ..took my order for Large steep tea with 2chai tea bags. She was murmuring in her mouth and she gave me a wrong order. She served me hot water with 2 chai tea bags. When i told her about the wrong order she angrily took a cup from my hand and dumped into the garbage. I totally understand that sometimes its busy and a person is tired but instead of serving me politely she was mad at me for no reason. I would say they have to hire more employees.
Staff in the morning are very nice, friendly and focused on quality service. The only improvement needed is the manager… why do you short staff this location? Its not fair to the workers or the customers… to make matters even worse, you had two people working, one of which was training on her first day and the other doing 95% of the work + shadow training the newbie.. what kind of a person leaves THEIR Tim Hortons short staffed in the morning with only two people… only one of which is trained… its not my job as the customer to pay forward my time for the sake of YOUR training … it was a 25 minute wait for a coffee when there was only one other person in line … as far as I’m concerned, the manager should be fired for mis-managing new workers and staffing in lieu of new workers
Restaurantji Recommends
This tim horton's is so slow I wrote this review as I was waiting in line cause I had nothing to do and was bored. Line is always crazy long and the staff is super
Atmosphere: 1
Food: 3
Service: 1
Worst Tim Hortons I've been to. Cashier could barely speak english and said they didn't serve wraps. Then they said their iced cappuccino machine and point scanner were broken. The sandwich I ordered was burnt. I will make sure to never buy anything here ever again.
One of the worst Tim Hortons for sure. So slow and staff is unfamiliar with store
Food: 2
Service: 1
Place is awful, they need to clean property its horrendous!! I would be afraid to eat at this dirty location. Time to go elsewhere .
Great coffee, kind staff. Shout out to Margarida for always remembering my order.