Tim Hortons

1600 Bank St, Ottawa
(613) 260-3064

Recent Reviews

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Asheley Jolicoeur

Good food, sometimes you get good customer service

Atmosphere: 3

Food: 4

Service: 3

Grace D

I order breakfast from here once in a while and the food and service are always great!! It's much better than the one across the street.

Manveen Kaur

I usually buy morning drinks, their service is excellent and quick. Good behaving team members.

Alexandra Inkster

You need to have more than one human working this store. Yes at times I can imagine it is not busy, but the poor girl that is in there daily is running around like crazy all of the time. I went in to get 2 donuts & had to wait over 15 minutes to get service because she was all alone and had a massive order before me. this is NOT a review on the employee (she was lovely) - this is on the employer, do better.

Salwa Al-mukdad

The service was the worst ever I faced and they threw the donuts in the bag and when we opened it it was smudge and we were really mad because also they didn't give us all our change back.

Rajan Kumar

Nice cooffee

Javed

The only good Tim Hortons location in Ottawa.

Atmosphere: 5

Food: 5

Service: 5

Andre Mathurin

Very slow drive thru. Had a few coffees with coffee grounds in them.

Atmosphere: 3

Food: 3

Service: 3

Amiri

Worst service I have ever experienced.

Atmosphere: 1

Food: 5

Service: 1

SV

Acceptable.

STILL BALLING

Friendly welcome great service 👍👍👍👍

Atmosphere: 5

Food: 5

Service: 5

D Louise

I visit this tim hortons often and the emplyees are always friendly and efficient

Service: 5

Abdullah Al Mashud

I don't like their coffee anymore. The taste has faded so far. I wish they would put emphasis on the food quality and services.

Atmosphere: 4

Food: 3

Service: 3

Abdul

By far the worst Tim Hortons I’ve ever been to. I waited over 3 minutes without someone saying a word on the intercom. So I drove forward and the employee refused to serve us and said we had to go back in line. He actually admitted to not saying a word for over 3 minutes and thought it was reasonable. I made multiple complaints and was told a store representative would call me back. It’s been over a month now and nothing! It’s obvious the owner doesn’t care about their employees conduct.

Service: 1

Alex S

A very busy location. Coffee is good and service is fast, but they ate struggling to keep the place clean (which is not surprising given the traffic they get).

Atmosphere: 3

Food: 5

Service: 4

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