Tim Hortons

2277 Riverside Dr. Unit 214, Ottawa
(613) 736-0428

Recent Reviews

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Sally Thomas

As with every Tim Horton's, the service was slow. As a wheelchair user, it is challenging to see anything over all the stuff on the counter. It is hard to pay and it is hard to reach my order. Less expensive than Starbucks, but also not nearly as good.

Atmosphere: 2

Food: 3

Service: 1

Amira Jaama

I am writing to express my frustration regarding a very unpleasant experience I had on Thursday, July 31st around 4:00 PM at the Tim Hortons in Billings.
I ordered an Iced Capp Mocha and a donut and was the first in line. However, while I was waiting, I saw that two Iced Capp Mochas (large) were served to two people who were behind me, and a Watermelon juice was served to a third person who was also behind me.
I had to wait nearly 10 minutes while the three people who came after me were served before me. I was extremely frustrated and shocked by this treatment, especially because I had a bus to catch and couldn’t afford delays.
What hurt me the most is that no one apologized or acknowledged the situation. I honestly don’t know if this was discrimination, but I felt deeply disrespected and hurt. I will not be returning to that location, but I do demand an explanation for what happened.

pranay reddy

Worst experience ever

Atmosphere: 3

Food: 3

Service: 1

Houssam Zarhouni Kadim

If you want to awaken your anger issues come to this store, it’s a chaos

Atmosphere: 1

Food: 1

Service: 1

Alex S

A nice little cafe inside the mall. The coffee is good, particularly the dark roast, service is fast, and muffins are always fresh and delicious. It’s somewhat difficult to find a table here around lunch time.

Ashod Martirossian

Fast and efficient. Very friendly.

Divjeet singh

Ordered a medium strawberry fruit quencher but got more than half of it filled with ice.

One ManGang

We stop by every so often when shopping in the mall and always have a positive experience at this location. The service is pretty quick and friendly, and our order is always made to standard. There's also great access to the parking lot through the bridge or to the transitway.

Kat La Page-Carriere

One of the worst restaurants in the evenings. There's no coordination between workers or anything.

Atmosphere: 1

Food: 2

Service: 1

sanam ansari

They are very fast in preparing coffee and food and very responsive. Thanks.

Atmosphere: 5

Food: 5

Service: 5

Pranav Sarwade

Given wrong order

Atmosphere: 1

Food: 1

Service: 1

ThePirucho77

Tim horton...super!!

Atmosphere: 5

Food: 5

Service: 5

kurt hinds

They are good service people

Wheelchair accessibility: It's in a mall so it's very accessable

Atmosphere: 4

Food: 4

Service: 5

Abdallone Arrale

Tim Hortons are great restaurants regardless of where they are or who owns the franchise. Nowadays, the prices are out of control in other similar coffee shops. For instance, a small black coffee remains under $2, whereas in other places, it is $3. Wat to go Tim.

Atmosphere: 5

Food: 4

Service: 4

Denis Jezierski

Fast service friendly people

Atmosphere: 5

Food: 5

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