Tim Hortons
1583 Alta Vista Dr, Ottawa
(613) 526-4400
Recent Reviews
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Absolutely loved this place! From the moment we walked in, the atmosphere was warm and welcoming. The staff was incredibly friendly and attentive without being overbearing.🥰
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru, and the staff was very friendly. They serve the best coffee, and I love coming here during the morning rush. The atmosphere is professional yet welcoming — exactly what I need to start my day
Atmosphere: 5
Food: 5
Service: 5
I asked them for a croissant with cheese and they gave me a croissant with egg and cheese and I didn't ask for that and I didn't like it at all.
Atmosphere: 1
Food: 1
Service: 1
The place is full of great staff and food
Atmosphere: 5
Food: 5
Service: 5
Go here all the time!
Atmosphere: 5
Food: 5
Service: 5
I would like to appreciate the lady her name is Lyn . She provides excellent service.
Very high customer service.
Good job.
Atmosphere: 5
Food: 5
Service: 5
To whom it may concern,
I would like to file a complaint about the way I was treated by one of your employees, Lyne, on August 27 during my visit. When I tried to order a coffee in English, she ridiculed me because my English was not perfect. Instead of showing patience or professionalism, she made me feel embarrassed and uncomfortable in front of others.
As a guest, I should never be made to feel ashamed simply for not speaking English fluently. This behavior was unacceptable, unprofessional, and left me with a very negative impression of your service.
I ask that this matter be addressed seriously so that no other customer has to experience this kind of treatment in the future. Sincerely
Atmosphere: 2
Food: 3
Service: 1
Shivam provided outstanding service with a warm smile and great attention to detail. He made my visit to Tim Hortons quick, pleasant, and memorable!
Atmosphere: 5
Food: 5
Service: 5
I have breakfast here every morning and love the staff who are always professional and helpful. I've visited Tim's in every province and this onr is rated by me as the best and friendliest.
Atmosphere: 5
Food: 5
Service: 5
Just like any other Tim Horton's.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Honestly love this place, I’m a regular and I’ve never had a bad experience, the girl from last night was amazing, as a night shift worker it’s normal they don’t have food to serve as they are literally baking for the next morning, the only thing available is drinks which is normal,, if you come late night just knock on the window a few times they can’t hear over the ovens, patience is key, but fantastic place love the workers!
Atmosphere: 5
Food: 5
Service: 5
Fresh food and good service
Atmosphere: 4
Food: 5
Service: 5
i came here at 3am hungry after my shift the girl i should say not even good to be called a lady didnt serve me anything didnt answer my question correctly and truthfully
i asked her what do you have in food she said nothing we open at 5:30 i was like sure let me have donuts or bagels she said they are still in the oven we dont have anything you can consume right now as i proceeded to leave i saw the whole display filled with donuts cookies timbits and bagels
worst experience i dont recommend anyone to come to this location
Atmosphere: 1
Food: 1
Service: 1
The men washrooms were closed by the management team. When I inquired about this awful decision they just responded that they are ONLY THREE STAFF as if it was a sufficiently admissible argument. The women washrooms were open instead. An overt discrimination!
Atmosphere: 1
Service: 1
I have always enjoyed going to Tim Hortons, but this time was especially good thank’s to Raul, the place was clean, the atmosphere was nice and the service was fast, thanks everyone!!
Atmosphere: 5
Food: 5
Service: 5
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