Tim Hortons

1583 Alta Vista Dr, Ottawa
(613) 526-4400

Recent Reviews

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Kate H.

This Tim Hortons often has zero product availability. While they can be quick, it is so frustrating to often not get what we visit for. Many times I have driven away due to lack of product. I've even been told the pizza oven is being cleaned, when it very clearly wasn't. Obviously they do not want to make pizzas at night. Is it because they take a long time, or employees just couldn't be bothered? It wasn't hard to make the switch the Subway that day, and probably a many times going forward.

Gavin Shaw

I ordered an iced lemonade and they gave me a totally wrong drink. They also added 3 things to my order while I was ordering through the speaker and had to tell them multiple times that I didn’t order them.

Joel Racine

The best employee there is Raul. Always serve you with a smile. Get your drink always right.

Cristhian Rafael Bravo Gonzalez

We were served by Raul, I would like to thank and acknowledge the quality of service he gave us, besides being very respectful and attentive to us, he made us feel welcome and the order was perfect, thank you very much.

Richard McLeod

We were served by Genely. She was very friendly, bubbly and helpful.

MagdaLena Vieira

I have come to this Timmy's for years but this time I was really surprised with the improvements. I had bad experiences in the past ordering at the drivethrough.
I order inside this time and the cashier was really polite, fast and attentive, the breakfasts were made perfectly and the place was clean. Will be back.

Atmosphere: 4

Food: 5

Service: 5

Hamoudi Dakik

Why are they open 24 hours and dont have any type of food past 11pm. No bagels, donuts, muffins or timbits.

Atmosphere: 1

Food: 1

Service: 1

ME GG

Not very clean and had almost no selection

Atmosphere: 2

Food: 2

Service: 1

Stephane Trepanier

I Couldn't understand the girl at the cash taking my order...

Atmosphere: 1

Food: 1

Service: 1

Andre Ledoux

3 slices of turkey, 2 half pieces of tomato, sliver of lettuce, 3 half pieces of bacon, substituted wedges for 2 hash browns, and the sandwich was literally drenched in mayo!

So basically this location is purposely training staff to use half the ingredients I imagine they are doing this to save money by ripping off the customer! Shameful!

Side not my co worker got the last of the wedges a half a cup of them! Yep they substituted my wedges because they were short asking me after I paid.... 2 wedges is not near the same as a full order of wedges, just some facts about this wave of franchise locations not following guidelines on ingredients and how much to use per sandwich.

Atmosphere: 2

Food: 2

Service: 1

Tom Ledgley

It's Tim's so you already know to avoid it but this is the slowest location

Juan Alfonso

It is a very nice coffee shop with a modern look, the atmosphere is very nice and warm. You can always get fresh coffee and a very good and quality service

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chili

J. Bass

No Timbits when I got there and when he told me they were making more I asked for a specific kind and he said “no, we’re just making old fashion plain”

1 star

Adam Hamilton

This is hands down the slowest Tim Hortons ever!!

Atmosphere: 1

Food: 4

Service: 1

grishika arora

Thats what you get when you order bagel with cream cheese??

Atmosphere: 1

Food: 1

Service: 1

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