Tim Hortons
655 Bronson Ave, Ottawa
(613) 233-0707
Recent Reviews
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Looks clean but I waited 30 minutes for a coffee one girl making sandwiches ignoring ppl :( sun Nov 16th 2 13 pm never going back avoid this place
Atmosphere: 3
Food: 1
Service: 1
I just wanted to appreciate Abhishek at Tim’s for his amazing performance. He was super quick, efficient, and handled everything with a smile. The speed and quality of his work really stood out — it’s clear he takes pride in what he does.
Thank you, Abhishek, for your excellent service and positive attitude. You truly make the experience at Tim’s even better!
⭐️⭐️⭐️⭐️⭐️ Outstanding Service by Abhishek!
I had an amazing experience at Tim’s, thanks to Abhishek. His performance was truly excellent and friendly, professional, and efficient throughout. He handled everything with a great attitude and made sure my order was perfect. It’s rare to see such dedication and positivity, and Abhishek definitely stood out.
Keep up the amazing work, Abhishek! You make every visit to Tim’s a great one. 👏
Atmosphere: 5
Food: 5
Service: 5
Abhishek is the best in service and friendly all rounder worker and good guy.
Atmosphere: 5
Food: 5
Service: 5
It is very good - by abhishek amazing chill guy
Atmosphere: 5
Food: 5
Service: 5
Nice service by abhishek, cool guy appreciate him.
Atmosphere: 5
Food: 5
Service: 5
There is a fly on the video for the website. 😁
Avoid at all costs. 20 min wait time. The place is always understaffed
All the section needs to be renovated and to be cleaned, no standards are implemented in this branch
Atmosphere: 1
Food: 3
Service: 2
Dear Tim Hortons Team,
I am writing to formally report a deeply concerning Islamophobic incident that took place at your branch located at 655 Bronson Ave, Ottawa, Ontario, K1S 4E7. The incident occurred on August 30, 2025, at approximately 11:15 AM, while I was present with my friends.
During this time, a South Asian male employee at the counter began shouting at a Muslim colleague after she accidentally spilled something. Even though she calmly explained that she would clean it up, he aggressively pointed at her and screamed, “Do it now! Do it now!” in a highly abusive and disrespectful manner.
When the employee attempted to defend herself, he escalated further by shouting at her to “shut up” in front of at least eight customers who were waiting in line. His behavior was loud, hostile, and humiliating, creating a very uncomfortable environment for both customers and staff.
This type of verbal abuse and Islamophobic targeting is unacceptable and reflects extremely poorly on Tim Hortons. It is unprofessional, discriminatory, and damaging to the reputation of your brand.
I strongly urge you to take immediate disciplinary action to address this incident and ensure such behavior does not happen again. If no action is taken, I will have no choice but to escalate this matter to the Ottawa Police Service – Hate and Bias Crime Unit.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Amazing service by Abhishek always happy to see him and cheers to the fresh drinks served by him.
Thanks Abhishek
Atmosphere: 5
Food: 5
Service: 5
Obaid served me and was so helpful! I was also not sure where to take the bus and he pointed me in the right . In terms of food I got donuts and Tim bits and me and my friends absolutely loved them especially the blueberry Tim bits.
Food: 5
Service: 5
If you're searching for a piping hot cup of coffee, look no further than the Tim Hortons on Bronson, whether you're a local or visiting from out of town. This location prides itself on serving consistently fresh coffee, morning, noon, or night. The coffee is brewed every 20 minutes to cater to the high demand, guaranteeing a delightful experience with every cup. The staff's dedication to quality is palpable in every sip.
Atmosphere: 5
Food: 5
Service: 5
Unprofessional staff poor
Food: 1
Service: 1
Excellent customer service by Mohammed Obaid!
Atmosphere: 5
Food: 5
Service: 5
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