Trattoria Caffè Italia

254 Preston St, Ottawa
(613) 236-1081

Recent Reviews

Suzanne Crouchley

Good food and very good service. The wait staff were very attentive and understanding . One of our party is almost deaf and they happily turned down the music so his transcribing app could have a fighting chance.Will definitely visit again next time we're in Ottawa.Dietary restrictions: Separate gluten free menu which made searching for options so much easier. And a good range of GF too!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Insalata Italiana, Creme Brule

Lois Demers

Best authentic italian food. The flavours, freshness and taste of the food is out of this world. Impeccable service and made us really feel welcome. We were treated like family. Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Mark L

The chicken penne arrabiata was excellent (listed as rigatoni but chgd pasta to penne), and our server Siam was excellent. Tried a special 'old fashioned' drink made w patron tequila & bourbon $$$. Oh boy was it good... & worth it. This restaurant is steeped in Italian family tradition, just a great place to be.

Atmosphere: 5

Food: 5

Service: 5

Lara Veltkamp

Not leaving ourselves enough time before a show at Gladstone Theatre, we popped in here to beg a “quick meal”… and wished we’d been smarter in our timing as the food was exceptional, the service friendly and accommodating. In fact, after the concert we returned to finish with dessert (tiramisu - made on site daily - and frangelico chocolate cheesecake … FABulous) and coffees. Thank you, Alessandro and team! We’ll definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tiramisu Cake

Geo Stringer

Amazing food, amazing service, and the atmosphere is warm and inviting we will be back to eat here again and again

Atmosphere: 5

Food: 5

Service: 5

Julie Lloyd

Food was so fresh and hot, and delicious! Service was lovely.

Atmosphere: 5

Food: 5

Service: 5

Jessica M-C. Guindon

Wow! It was my first time there! The homemade pasta is to die for! I also liked the ambiance of the restaurant.The one thing I didn't prefer was that the table seated next to us (10min after) was brought water's and drink menus before us.

Atmosphere: 5

Food: 5

Service: 4

Gaurang Ahuja

Very disappointing experience at this restaurant. Met a friend for dinner, but we were both unhappy with the food.We started with a minestrone soup, which had way too much pepper. All I really tasted was pepper when having it.For the mains; we decided to share one pizza and pasta each. We got the Norcini pizza and a Rigatoni Giuliana pasta. The pizza base tasted quite bad, and had a rubbery sort of texture. The pasta was better, but nothing great.For dessert we ordered one tiramisu and one fudge cheesecake. The tiramisu was so dry that I ended up returning it after two bites. In those two bites, I didn’t taste much coffee either. The cheesecake on the other hand was quite nice and I asked for my tiramisu to be replaced with another slice of the cheesecake instead.Overall, wouldn’t recommend going here. I’m sure there are other better Italian places.Vegetarian options: We got vegetarian minestrone soup.

Atmosphere: 3

Food: 2

Service: 2

Greg Laws

Back to this restaurant after a 15+ year gap (while we were living elsewhere) and everything is still great. Table wait staff were very well trained and the maitre d's were attentive, personable and were easy to converse with. Both dishes that we chose and the appetizer were large, generous portions that we took home. They have a whole page in the menu dedicated to gluten free options (not just footnotes).

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fried Zucchini

W Fitzgerald

Italian food, good service, recommended to get

Atmosphere: 5

Food: 5

Service: 5

Ally McLennan

Love this restaurant. Excellent service and food.

Atmosphere: 5

Food: 5

Service: 5

Darren Drader

Delicious food and tremendous service keeps me coming back whenever I can. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veal Marsala

Tam Phung

Had a date night with my partner here and the service and food was phenomenal. Had a spicy sausage penne dish with calamari. Environment was classy, calamari was light and well salted/tasty, while my main penne dish was amazing. Our waitress killed it and was always attentive to our table :)

Atmosphere: 5

Food: 5

Service: 5

Melinda None

The parking lots staff is so weird, aggressive and make us uncomfortable. He will check everyone who parked there, is the restaurant customer or not. and while asking he touched my car (which made me very uncomfortable). I don’t know why he asked, because I must be the customer if I walking in the building. Never face that situation before ?

Atmosphere: 1

Food: 3

Service: 1

Peter Henry

Very nice atmosphere and the food was fantastic. Very "Italian" decor. Many waiting staff to take care of you. The accordion player added a nice touch last night. We had bruschetta, chicken, pizza, spaghetti, all were great. Meals were hot, very tasty and enough to fill you up. Desserts of crème brûlée and tartufo were also great.Parking: Need to take a ticket from the attendant to the host. Not sure how that works, but don't care, it's free parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bruschetta, Spaghetti Al Mare

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