we went through drive through in alcoa on Calderwood hwy. ordered a family size chili. we got it went home opened it it was not only half empty but what we did get was all liquid. we tried calling them then, the next day, and today which is day 3. up until today they would not answer the phone. well she just answered and said there's nothing we can do about that. everyone on night shift needs to be let go and a new staff hired. the one like they have on days. they care nightshift don't care about anything besides getting fried at the dumpsters
Alice Kim
Was ordering a pickup order while parked at the Wendy’s location and it sent my order to a completely different store 12 miles away. The customer service is ridiculous. No one answers their phones for me to be able to resolve the issue.
Your app is terrible, and the customer service as well. I’ve had issues in the past that were never addressed and even though I’m trying to give you another chance your company just keeps dropping the ball. Absolutely ridiculous.
Gigi Flores-Suarez
Since I can't get hold of anyone via mobile app, online, or phone I guess i have to resort to FB! I ordered an almost $40 order and when I got there to the Wendy's on FM 78 Converse Texas. Not only did it take them forever (about 45 minutes) to give me my food but it was also cold and the ice cream was melted. My food was lacking a french fry and a chicken nugget and the burgers didn't have bacon on it! The buns were wet on the side and overall the order was on a scale from 1-10 a zero! I am going to continue to get on every app I can leave a review on until someone calls me back! I want my money back!
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Gwuala Reynolds
By far the best fast-food
Leigh Allen
Highly recommend! Food came out fast & was tasty! Plenty of space to move around in the dining area, and the place was energetic, not overhyped and underwhelming like other food & music venue options. Wendy’s is your Baconator Dream tonight, and also the GOAT. Wendy’s is all of us right now. 👏🏻💙
Ina Kuster
They have some of the only good fast food left!
Sam Walker
It güd don’t you know? It really güd
Trisha Kanak
There classic chicken sandwich is really good, Food is nice and fresh!
they screw up orders from self service system .
we went through drive through in alcoa on Calderwood hwy. ordered a family size chili. we got it went home opened it it was not only half empty but what we did get was all liquid. we tried calling them then, the next day, and today which is day 3. up until today they would not answer the phone. well she just answered and said there's nothing we can do about that. everyone on night shift needs to be let go and a new staff hired. the one like they have on days. they care nightshift don't care about anything besides getting fried at the dumpsters
Was ordering a pickup order while parked at the Wendy’s location and it sent my order to a completely different store 12 miles away. The customer service is ridiculous. No one answers their phones for me to be able to resolve the issue. Your app is terrible, and the customer service as well. I’ve had issues in the past that were never addressed and even though I’m trying to give you another chance your company just keeps dropping the ball. Absolutely ridiculous.
Since I can't get hold of anyone via mobile app, online, or phone I guess i have to resort to FB! I ordered an almost $40 order and when I got there to the Wendy's on FM 78 Converse Texas. Not only did it take them forever (about 45 minutes) to give me my food but it was also cold and the ice cream was melted. My food was lacking a french fry and a chicken nugget and the burgers didn't have bacon on it! The buns were wet on the side and overall the order was on a scale from 1-10 a zero! I am going to continue to get on every app I can leave a review on until someone calls me back! I want my money back!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
By far the best fast-food
Highly recommend! Food came out fast & was tasty! Plenty of space to move around in the dining area, and the place was energetic, not overhyped and underwhelming like other food & music venue options. Wendy’s is your Baconator Dream tonight, and also the GOAT. Wendy’s is all of us right now. 👏🏻💙
They have some of the only good fast food left!
It güd don’t you know? It really güd
There classic chicken sandwich is really good, Food is nice and fresh!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Doesn’t exist!!!!!!
Atmosphere: 1
Food: 1
Service: 1
This location is pickup only for delivery drivers, a fact which was not well-marked on the map.
The food was so good ? ultra bussin food ?
Dietary restrictions: Very good
Wheelchair accessibility: Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Combo
Good stuff. Spicy chicken sandwich was great!
Atmosphere: 5
Food: 5
Service: 5
Nice to pick-up your food overnight or through uber
Food: 5
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