Wendy's

3880 Innes Rd, Ottawa
(613) 220-3009

Recent Reviews

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Mandy Cheng

Food is great (love their fries 🍟) and they offer a lot of seats! Staff are really really nice 😊 Shout out to the people who worked on Friday night and Saturday noon!

Atmosphere: 5

Food: 5

Service: 5

Mike S Smith

never come back to store, fries was cold, no smile no thank you, customer service not good at all.

Atmosphere: 1

Food: 1

Service: 1

Callum Daley

Me and my friend went here and we loved it. Their chicken strips and baked potato were really good. Nice and quiet and a nice place to enjoy your food and quality time with friends and family.

Atmosphere: 5

Food: 5

Service: 4

Vir Fer

Innes location near Walmart, the food is not fresh and more in the warm side. Slow service, not because it's busy but because only half of the staff are actually working and the other half is just chatting more than helping the other staff.

I switch to the one near the Place d'Orleans even if it's a bit further from me.

Zackary Estudillo

They gave us no ketchup the line was way to long and they were out of straws really bad experience but at least the food was good

Atmosphere: 1

Food: 4

Service: 1

Ali B

Burgers were COLD - have had warmer food delivered through uber. When I asked to have them remade they weren't even that hot the second time.
Fries are also cold, again better luck with Uber..
Drink machine doesn't want to function properly and is dirty, there's several tables in the lobby portion that are still dirty from previous guests despite it not being terribly busy - drive thru or inside.
Staff seem nice food was not what I expect of Wendy's.

Atmosphere: 2

Food: 1

Service: 3

Chelsea Ogden

Fix your night workers. They dont answer the phone. They screw up the order. Never any cutlery, never any of the sauces you pay for, ask for ketchup and your lucky to get one packet. Had to get the Uber driver to watch them put it all together tonight. Only reason my food showed up properly today.

Ashok Dhawan

Fast food joint.Overall fine.

Atmosphere: 4

Food: 4

Service: 3

Wayne roffey

Garlic mushrooms burger discussing..14 dollars for what? Offer me ketchup for the fries, probably my fault. The burger totally sucked.

Fraser MacKenzie

Great food and service! Their breakfast sandwich is one of the best I've had.

krista maracle

Always delicious. Service needs work but the food is never disappointing.

Dietary restrictions: I have a serious egg allergy and the line cooks never get my order right. It will always be no mayo on my burgers. They always seem to misunderstand that mayo has egg in it.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Hamburger

rAPHAEL g

Worst Wendy's period! Never going back here. So many places I can bring my kids to eat for the same price. Location ruined it for me

Atmosphere: 1

Food: 1

Service: 1

Ethan Graham

VANILLA

Atmosphere: 5

Food: 5

Service: 5

Barbara Gardner

I have learned to block out my surroundings.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Baconator

Dave Gibb

Didn't do the food. Was. But I popped in, used the facilities 1st before I would relax and eat

However your washroom, it smelled acrid. Like fermentation going on. It was clean and all, that's not the issue but you have a sewer gas issue happening. That and the chrome on the flush valve is rotting off.
The owner should spend some money there.
I figured with the odor possibly something was unsafe for food products.

Maybe get that inspected.

Atmosphere: 1

Food: 1

Service: 1

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