Wendy's
2545 Carling Ave, Ottawa
(613) 596-4856
Recent Reviews
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Chicken sandwich is terrible. Tastes undercooked. Kristen has amazing customer service skills
Atmosphere: 3
Food: 1
Service: 5
Great place with good prices, friendly staff, clean ,and a good atmosphere
Atmosphere: 5
Food: 4
Service: 5
The food is generally good and fair priced, however I'd advise anyone ordering takeout to check their order thoroughly before leaving Wendy's. I ordered a Caesar salad without bacon and got a Caesar salad with bacon and a pomegranate dressing that I never ordered. I ordered one frosty and one diet coke and didn't get the diet coke. Unfortunately I didn't open the bag they gave me to check my order was right and only realized when I got home.
I keep giving them chances, I used to enjoy ordering uber eats from them but they been consistently messing up my taco salad bowl missing items very disappointed
Front door is greasy and dirty, as well as the interior. 2 customers were separately dining in (not busy) Comprehension of English language needs improvement. Croissants are more like burger buns, 1 egg tasted like fish, home fries were not fresh
Bad vibe đ
Atmosphere: 1
Food: 1
Service: 2
Restaurant and kitchen was full of flys, not clean around the drink area. Forgot my order, staff hard to understand. Customer spilled drink on floor by accident,wasn't cleaned up and other customers had to walk through it.
Atmosphere: 1
Food: 4
Service: 1
I went here on September 12 at around 8:30pm for a burger with bacon, ketchup, and mustard, and a side of chili cheese fries. I received a burger with bacon, mayo, lettuce, and cheese. I also went to use their drink machine and the orange Fanta splashed all over me. I informed them on this matter and they ignored me. My partner wanted a grilled chicken Caesar salad with his meal and specified 3 times with the worker that he wanted chicken on it. Unfortunately the gentlemen couldnât understand English very well and punched in a side caesar salad instead. When we received the order, my partner mentioned his concerns and they said they would refund him the salad he received and he would have to pay for the chicken salad. I have been working in retail for a long time and anytime there was a mistake on our end, we would fix our mistake and would never additionally charge the customer. We would often give them a discount for the inconvenience. This ensures guest satisfaction and makes them want to come back to your establishment. In this situation, they argued with us that we needed to pay for it because it was more expensive. I was unimpressed with their lack of care and effort they put in to making us happy. For future reference, I think the individual taking customer orders should ensure they know their menu inside and out, as well as speak good English so situations like this donât occur. I truly hope to see a change for the better within this restaurant.
Atmosphere: 4
Food: 2
I visit Wendy's carling yesterday at 8 'o clock. The girl who was doing drive thru, she was doing her best.I ordered spicy chicken sandwich the sandwich was fresh and staff members are hardworking. I also ordered fresh fries.they give me fresh fries which was best .cleanness everything was good.Thankyou.I will visit again this location
I wanted a vanilla ice cream. Buddy waited for me to pay after the pay was accepted he said âsorry we donât have vanilla btwâ. Literally a second after I paid. Then I realized they messed up the order made chocolate instead of vanilla, which is okay if he was honest but why wait for me to pay first then tell me. Drive through guy at 7.30pm, also buddy was having a loud convo with his co workers in a different language which is not professional.
Atmosphere: 1
Food: 1
Service: 1
Spicy chicken with extra tomatoes and extra mayonnaise. It's the price that hurts, though!
Food: 5
Service: 5
Restaurantji Recommends
Food was... well... wendys lol. Nothing to complain about cause it's fast food. But the only issue is the drink station... everything was wet and stuff. Id say just maintain the cleanliness of the place better and it'll be nice.
Atmosphere: 4
Food: 4
Service: 4
I ordered a baconator and they gave us an awful mayonnaise covered single patty. Not a single canadian and didn't speak English
Atmosphere: 1
Food: 1
Service: 1
We placed an order with ubereats for food...60 dollars worth. We recieved the wrong order after waiting an hour. The driver went back to the restaurant to try to retrieve the correct order. The staff was rude, dismissive and hostile. The staff said they didnt care what happened and that it was ubers problem. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
First time visit. Manager was very helpful with washroom and refill!
Atmosphere: 5
Food: 5
Service: 5
My stomach hurts nowđ
Atmosphere: 1
Food: 1
Service: 1
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