The staff are personable, very welcoming, and made me feel at home. Cakes are a MUST HAVE!
Mei Fong
Happy, relaxed vibe. A little on the pricey side, but that’s expected as it’s very intricate and nice, yummy food 😊
Centretown Citizen
I ordered a latte and avocado toast. They forgot to bring the toast and when I questioned them the 20somethings at the counter claimed the $16 was for the coffee only. Never go here it is overpriced and way overrated.
**UPDATE**The owner's defensive and denying response to this review is emblematic of the declining quality of service and environment at this cafe. A general rule in service industries is to make the customer happy. I was a regular weekly client at this cafe until the staff, environment, prices and food took this downward trend. I will not be going there again.
Yiliang Liu
I clearly called ahead and confirmed that all animals were welcome. A male staff member even said it was okay to bring my dog in. However, I was kicked out by a white female employee simply because my dog is not a service dog. This was extremely upsetting and an unreasonable request. I never be there anymore！！！
majd alsamra
Quality service, very delicious authentic food, and the interior is very well decorated
zaid ibrahim
Honestly one of the best restaurants I have ever went to like the Service was good the food was good and Generally, the place is fantastic. I would definitely come back.
Mihailo Vlacic
Nice cozy place and the burnt honey latte is a must try
Kareem
I love the interior of the shop, very calm and customer service was excellent. Definitely coming back and recommend everyone to go there.
Aladdin Sabah
Pretty nice workers and food was nice.
Aladdin
This cozy little cafe is a hidden gem with fresh sandwiches, salads, and amazing drinks. The burnt honey latte is a must-try.
Overpriced Sysco food, cocktail prices as high as a 5 star restaurant, cluttered interior, nasty kitchen with dirty dishes on food prep area.
Josee Fournier
My son and his wife were happy to invite my husband and I here as they had really liked the place the two times they had been here. We ordered one berry smoothie, 1 regular 2 cream 2 sugar, 1 regular 2 cream and 1 cappuccino, the smoothie was ok, we received tha cappuccino that looked anything but a cappuccino, the 2 cream took 25 minutes and was cold and the double double we had to ask for it 3 times, took half and hour to receive. The ambiance is great but service was a big zero. Very disappointed. About a half hour after I posted the review the owner comes to greet us. He asked us what was the matter with the service, we each unfortunately had something negative to say. To our surprise, he kept giving us excuses and even had the AUDACITY to had that and I quote "poor customer service is a major problem in this country!!!!" He did not step up to say I'm so disappointed and sorry that you had a very poor experience, I will talk to my staff and see where the help is required. He was making me very upset so he finally asked me what could he do to rectify the situation, I told him I wanted a full refund. We were coldly denied. Mr owner, you need to rethink your priorities and maybe take a course on people skills! I wish you and everyone who works for you and visits your establishment good luck.
Atmosphere: 3
Edi Lyons
We ordered two drinks and one bagel with cream cheese. The waitstaff continually came over with drinks we had not ordered and when we finally got our drink orders one of them was cold, despite ordering it hot. When asked if we could have it hot, they clearly had just microwaved the cup to reheat it. It took them another 10-15 minutes to bring out the bagel and cream cheese, which was barely spread over the bagel. Despite taking a long time to arrive, and giving us the wrong drink order several times, they never apologized. The place is a very cute atmosphere but the service was quite bad and we will not be returning.
Atmosphere: 4
Food: 3
Service: 1
He Richard
Found this coffee shop by accident on Google. What a big surprise, beyond my imagination. Because I'm looking for a breakfast restaurant. As a result, I was attracted by the food pictures in the store. I ordered this breakfast and I don’t know what style it is, but I like it very much. The breakfast is rich, varied, nutritious and delicious. Grapes, almonds, fruit tomatoes, cheese, bacon, olives, crackers and jams. And quail eggs. Includes a cup of coffee. And mini ice cream cakes. It's so cute.
Atmosphere: 5
Food: 5
Service: 5
zeineb rais
The fine pastery and the viennoiserie were industrial. It was deceiving for me. The salty menu was perfect with some changes. I will try it again before I rate it differently. The customer service was professionnel and they were so nice and welcoming.
The staff are personable, very welcoming, and made me feel at home. Cakes are a MUST HAVE!
Happy, relaxed vibe. A little on the pricey side, but that’s expected as it’s very intricate and nice, yummy food 😊
I ordered a latte and avocado toast. They forgot to bring the toast and when I questioned them the 20somethings at the counter claimed the $16 was for the coffee only. Never go here it is overpriced and way overrated.
**UPDATE**The owner's defensive and denying response to this review is emblematic of the declining quality of service and environment at this cafe. A general rule in service industries is to make the customer happy. I was a regular weekly client at this cafe until the staff, environment, prices and food took this downward trend. I will not be going there again.
I clearly called ahead and confirmed that all animals were welcome. A male staff member even said it was okay to bring my dog in. However, I was kicked out by a white female employee simply because my dog is not a service dog. This was extremely upsetting and an unreasonable request. I never be there anymore！！！
Quality service, very delicious authentic food, and the interior is very well decorated
Honestly one of the best restaurants I have ever went to like the Service was good the food was good and Generally, the place is fantastic. I would definitely come back.
Nice cozy place and the burnt honey latte is a must try
I love the interior of the shop, very calm and customer service was excellent. Definitely coming back and recommend everyone to go there.
Pretty nice workers and food was nice.
This cozy little cafe is a hidden gem with fresh sandwiches, salads, and amazing drinks. The burnt honey latte is a must-try.
Restaurantji Recommends
Overpriced Sysco food, cocktail prices as high as a 5 star restaurant, cluttered interior, nasty kitchen with dirty dishes on food prep area.
My son and his wife were happy to invite my husband and I here as they had really liked the place the two times they had been here. We ordered one berry smoothie, 1 regular 2 cream 2 sugar, 1 regular 2 cream and 1 cappuccino, the smoothie was ok, we received tha cappuccino that looked anything but a cappuccino, the 2 cream took 25 minutes and was cold and the double double we had to ask for it 3 times, took half and hour to receive. The ambiance is great but service was a big zero. Very disappointed. About a half hour after I posted the review the owner comes to greet us. He asked us what was the matter with the service, we each unfortunately had something negative to say. To our surprise, he kept giving us excuses and even had the AUDACITY to had that and I quote "poor customer service is a major problem in this country!!!!"
He did not step up to say I'm so disappointed and sorry that you had a very poor experience, I will talk to my staff and see where the help is required. He was making me very upset so he finally asked me what could he do to rectify the situation, I told him I wanted a full refund. We were coldly denied.
Mr owner, you need to rethink your priorities and maybe take a course on people skills! I wish you and everyone who works for you and visits your establishment good luck.
Atmosphere: 3
We ordered two drinks and one bagel with cream cheese. The waitstaff continually came over with drinks we had not ordered and when we finally got our drink orders one of them was cold, despite ordering it hot. When asked if we could have it hot, they clearly had just microwaved the cup to reheat it. It took them another 10-15 minutes to bring out the bagel and cream cheese, which was barely spread over the bagel. Despite taking a long time to arrive, and giving us the wrong drink order several times, they never apologized. The place is a very cute atmosphere but the service was quite bad and we will not be returning.
Atmosphere: 4
Food: 3
Service: 1
Found this coffee shop by accident on Google. What a big surprise, beyond my imagination. Because I'm looking for a breakfast restaurant. As a result, I was attracted by the food pictures in the store. I ordered this breakfast and I don’t know what style it is, but I like it very much. The breakfast is rich, varied, nutritious and delicious. Grapes, almonds, fruit tomatoes, cheese, bacon, olives, crackers and jams. And quail eggs. Includes a cup of coffee. And mini ice cream cakes. It's so cute.
Atmosphere: 5
Food: 5
Service: 5
The fine pastery and the viennoiserie were industrial. It was deceiving for me.
The salty menu was perfect with some changes. I will try it again before I rate it differently.
The customer service was professionnel and they were so nice and welcoming.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Pesto Sandwich, Apple Crumble
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