Zak's Cantina

10 Byward Market Square, Ottawa
(613) 241-2401

Recent Reviews

Nathaniel Cooper

First and foremost the young man working the door was awesome, waitress was great as well, drinks and poutine was amazing my burger was meh but there are a ton of selections maybe I just didn’t order the best.Dined in a renovated bus, super cool.

Atmosphere: 5

Food: 4

Service: 5

Caleb Godwaldt

It was a great breakfast place the boys loved the milk shakes.I had the French toast and eggs and would recommend trying.

Atmosphere: 5

Food: 5

Service: 5

Eric Schultz

Great place for a hockey team party!

Atmosphere: 5

Food: 4

Service: 5

Phillip Gartner

The atmosphere (music and decorations) was well done but the service was horrendous.

Atmosphere: 3

Food: 3

Service: 1

Chaitra Kiran

Theme based restaurant, kids and adults have menu options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tacos

Eduardo Jose Gonzalez Mendez

Good service and quality of food! Very well setKid-friendliness: Children have fun eating on the bus inside the restaurant in the afternoon

Atmosphere: 5

Food: 5

Service: 5

Joon Bae

I went here few days ago w my friend and the place was super busy and loud. I understand it is a place to be like that with theme but the thing is none of the staffs cared about us so we waited for 10 minutes standing front. Finally had chance to sit and I ordered chicken wrap with garlic sauce, and it was very salty. All I could taste was SAUCE. Fries were nice though… BUT it took 40 minutes to wait and got this result…I paid about 25 to 27 dollars including tips and taxes, and I think it is overpriced for this sauce depended fast food…

Atmosphere: 3

Food: 2

Service: 3

maggie wongfa

My server is amazing, great suggestions. we are lucky to have a great server. makes a big difference.the environment is amazing. it just started to rain while we sat outside and we moved inside the school bus. other servers said they will inform my server. but no one did. my server was amazing looking for us with a full tray of food on her shoulder.food is ok but generous portion.

Atmosphere: 5

Food: 2

Service: 5

Carla Ferguson

We came for dinner last night. We had veggie nachos and a club house sandwich. It was so good and plenty! We came back for breakfast today! Zak’s omelette and Zak’s big breakfast. Delicious but couldn’t eat all of it. Service is great! Servers super friendly. 5 stars all the way! ⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

Agnes Rozwadowski

Great place and very friendly , food awesome. Overall I give 4 stars only because it is price for the quality of the food.Kid-friendliness: Definitely kids friendly but pretty expensive.

Atmosphere: 5

Food: 5

Service: 5

Jasmine Jin

More for the aesthetics and atmosphere, but the food tasted average. My friend said it was the best nachos she had though. Also I feel like the best part of the restaurant was because you get to sit in a bus and eat your food. The bus does not sit big groups so if your group is bigger than 4 than you'll have to separate.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Quesadilla Sofia

Raquel Lopes

Unfortunately, I didn't even take a picture of the food because it took over an hour to arrive. I was with my two children and it was difficult to contain the hungry children. They should distribute at least one drawing and colored pencils to distract the children.

Michelle G

It's a bit of a misleading google posting. Zak's Cantina doesn't appear to be its' own restaurant now. I guess looking at past reviews it once was, but it's not anymore. It's really disappointing. My family and I went to the city specifically to eat at this restaurant around 2pm on a weekday to try to get to eat in the bus shown in the pictures, but we were told by someone cleaning inside about how Zak's Cantina is only open when Zak's diner next door is really busy, and maybe on the weekends. I don't know why it has its own hours listed here, when they aren't true.They also said that the menu at the diner is the same as the Cantina one, which is true now, but there are like two or three things you could say are TexMex on the menu with a whole bunch of diner food. Also, the decor at the Diner does not compare to the decor at the Cantina. There is a bit more that could be said about this posting not matching real life, but it is what it is. I personally think they should update this posting or just delete it entirely and write something about the Cantina on the Diner's posting. It would probably save some trouble.

cindykC7715QM

Pleasant service, food was average in terms of quality and quantity I needed to clarify what was on the menu with the staff..

Rebecca Lau

If there were zero stars, I would give zero stars for service from the gal behind the bar on Tuesday, August 23rd, 2022 at around 1pm. My husband walked in with our 2 kids and ordered a chicken nugget and a pogo stick kids meals. On the menu, it says that the meal includes a drink and dessert. My husband didn't ask for the drink and dessert when ordering, thinking that the waitress would ask later. When the food arrived, she didn't bring drinks and ice cream with the meals, and my husband asked about them. Then the waitress said you should have asked when you're ordering the meal. She proceeded to prepare the drinks as if we did something wrong. Then we asked for the dessert. She checked the menu to see if it came with a dessert. Shouldn't she know? She couldn't see the dessert so she said "what do you know? The meal doesn't come with dessert anymore." turns out she was looking at the breakfast menu. She begrudgingly gave us the ice cream. Before we left, we asked her for take out spoons but there none so we got forks. The last thing she said to us was," next time, you should tell me in advance because I can't read your mind!" how rude! As the host, shouldn't you be a little more polite? Also, you should ask the customer if they want the juice or dessert instead of chiding them for asking for it later. It's the server's job to clarify the menu. Not the customers. It just made me so mad that she was rude too. We will definitely not go back again. Everybody in Ottawa was nice until we came here. Shame on her.

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