Arrived to the dining room at 8:22. Was told it closes at 9. That was fine. We know what we wanted. Ordered. Food came out quickly. At 8:55 waitress again says dining room closes at 9 and you have to pay and take the rest of your food home. I was appalled that we could not finish our meal. Paid, took our food and left. Google says they are open till midnight. Usually go here every 2 weeks. Won’t be back
Duncan Fulton
Burned lasagna and refused to take it off the bill. I left my name and number for Paul - the owner - but all I got was Emma responding to my last post re connecting with a team member. I’m emailing the contact email - with my cell number - again - and don’t want an auto reply. Just a good old fashioned response from the owner why they charged me for burned lasagna.
Katherine Gatzos
The wait staff and cooks are obviously working incredibly hard, however it is evident that the ownership chooses to remain understaffed. L
Wanda T
The food here is amazing. Wish the customer service was the same. The first time we visited one if the staff had their kids running around the place. Very distracting. Next time we decided to take out. Staff at take out counter acted like we were bothering her. Food however, was worth the abrupt attitude we received. We'll be back but only because we love the food. Don't bother if you're looking for a pleasant night out.
Shawn Childs
This was my first time trying this place and it sucks ! The dough was barely on the pizza. Almost like the tipped it sideways or upside down before giving it to me. The dough wasn’t/isnt cooked at all. Not good at all.
Sher RG
I love the party pizza
Leah Haley
I drove from Barrie for the donair pizza because I'm from the east coast and Pizza Delight has the best donair pizza. A large cost me almost $34 and the toppings were laughable!! A scattering at best. What a rip off. So disappointed. East coast people, don't waste your time.
Denise Mac
This is my go-to for take out pizza on easy meal nights, or large parties. Staff are always friendly, and you can't beat the location! This past weekend we placed an order for 3 party pizza's for an impromptu family gathering; all arrived within the hour, pipping hot, and so delicious (seriously, the Greek pizza was next level, and will be my go -to flavour from now on). There wasn't a slice left, everyone went back for second and thirds.
Food: 5
Service: 5
Sarah Taylor
Really poor customer service, delivered our food to wrong address and didn't call to let us know, called resturaunt hour and 10 mins after placing order to have them tell us they delivered our food elsewhere. We said that's fine, can you remake the food and send it to the correct address asap, which they did. Pizza arrived in 30mins, and was unfortunately undercooked and paper thin, and our wings were cold & soggy (clearly not freshly made)
We called to let them know how disappointed we were with the food asking for a refund, the person on the phone stated it was his first day and he didn't know how to, and that he would speak with the owner. I agreed as I felt this was fair for the inconvenience and poor quality of food.
I never received a call back, and decided to call in myself, owner was quite short and sounded frustrated with me on phone and said that I'd need to come into store if I want a refund. I went in to get said refund, owner asked what I ordered, I tried telling him and he placed $26.00 on the counter in front of me, I informed him that I paid $52.00 for my order, not 26 as I ordered wings as well as pizza. He was quite exasperated with my request and said "well I bet you ate it all anyway" I informed him that we did not eat the food as it was terrible and undercooked and he begrudgingly gave me 50.00 in change, arguing that "I don't do refunds on the machine" when I told him we paid debit.
Super frustrated with the lack of customer service and respect shown by the owner when their service was poor, I've eaten here before and had no issue, so I'm very disappointed with how this was handled.
Alexander Barks
Ordered pizza at 5:50pm It arrived 7:55pm, it was not cold, but needed to be microwaved Was supposed to be mushroom, green olives, and bacon on one side, and green pepper, pineapple and bacon on the other. The half with grren peppers was correct, the other half was just pepperoni and cheese.
I ordered a small pizza, cheese bread and black Forrest cake…I literally got a pizza the size of the palm of my hand and cheese bread was thinner than my fingernail and one slice of cake cost me $50 !!!! Not to mention they forgot my cake (sorry 1 slice of cake lmfao)..
I don’t ever leave bad reviews but I’m honestly in fkn shock!! This is robbery.. I will NEVER order from this place again. What a joke
Aliesha MacDonald
I can’t believe this place has fallen off SO HARD since I moved here 6 years ago. The food used to be so good - the chefs used to be on top of orders to a T - the food used to be worth the price. This was my FAVOURITE place to eat, before this. I ordered an XL Handheld Super Donair, no sauce - the amount of actual food (meat and lettuce) they put in this wrap, can fit in my palm. This cost me $20. The food may be good sometimes, but every time I have ordered for the past 4 months? Not worth it.
Ben Frank
Food was great, I got the super donair, and I've had the pepperoni pizza before. I would definitely recommend both. The young man who was working the takeout register tonight had a great attitude.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donair
Trish Haskett
First time ordering from Pizza Delight. We waited an hour for our food. Our pizza was given to the lady before us, thankfully she returned with it, however, it was cold by the time we left the store. We ordered 2 Panzerottis, both made with the wrong ingredients which we didn't know until we got home, the funnel fires we received were a very small portion, certainly not worth the price. Overall not a great experience, we won't be back.
Atmosphere: 1
Food: 2
Service: 1
Michelle LaFraugh
The staff are absolutely fantastic! I’ve been coming here for years, a family favourite for years.
Arrived to the dining room at 8:22. Was told it closes at 9. That was fine. We know what we wanted. Ordered. Food came out quickly. At 8:55 waitress again says dining room closes at 9 and you have to pay and take the rest of your food home. I was appalled that we could not finish our meal. Paid, took our food and left. Google says they are open till midnight. Usually go here every 2 weeks. Won’t be back
Burned lasagna and refused to take it off the bill. I left my name and number for Paul - the owner - but all I got was Emma responding to my last post re connecting with a team member. I’m emailing the contact email - with my cell number - again - and don’t want an auto reply. Just a good old fashioned response from the owner why they charged me for burned lasagna.
The wait staff and cooks are obviously working incredibly hard, however it is evident that the ownership chooses to remain understaffed.
L
The food here is amazing. Wish the customer service was the same. The first time we visited one if the staff had their kids running around the place. Very distracting. Next time we decided to take out. Staff at take out counter acted like we were bothering her. Food however, was worth the abrupt attitude we received. We'll be back but only because we love the food. Don't bother if you're looking for a pleasant night out.
This was my first time trying this place and it sucks ! The dough was barely on the pizza. Almost like the tipped it sideways or upside down before giving it to me. The dough wasn’t/isnt cooked at all. Not good at all.
I love the party pizza
I drove from Barrie for the donair pizza because I'm from the east coast and Pizza Delight has the best donair pizza. A large cost me almost $34 and the toppings were laughable!! A scattering at best. What a rip off. So disappointed. East coast people, don't waste your time.
This is my go-to for take out pizza on easy meal nights, or large parties. Staff are always friendly, and you can't beat the location! This past weekend we placed an order for 3 party pizza's for an impromptu family gathering; all arrived within the hour, pipping hot, and so delicious (seriously, the Greek pizza was next level, and will be my go -to flavour from now on). There wasn't a slice left, everyone went back for second and thirds.
Food: 5
Service: 5
Really poor customer service, delivered our food to wrong address and didn't call to let us know, called resturaunt hour and 10 mins after placing order to have them tell us they delivered our food elsewhere. We said that's fine, can you remake the food and send it to the correct address asap, which they did. Pizza arrived in 30mins, and was unfortunately undercooked and paper thin, and our wings were cold & soggy (clearly not freshly made)
We called to let them know how disappointed we were with the food asking for a refund, the person on the phone stated it was his first day and he didn't know how to, and that he would speak with the owner. I agreed as I felt this was fair for the inconvenience and poor quality of food.
I never received a call back, and decided to call in myself, owner was quite short and sounded frustrated with me on phone and said that I'd need to come into store if I want a refund. I went in to get said refund, owner asked what I ordered, I tried telling him and he placed $26.00 on the counter in front of me, I informed him that I paid $52.00 for my order, not 26 as I ordered wings as well as pizza. He was quite exasperated with my request and said "well I bet you ate it all anyway" I informed him that we did not eat the food as it was terrible and undercooked and he begrudgingly gave me 50.00 in change, arguing that "I don't do refunds on the machine" when I told him we paid debit.
Super frustrated with the lack of customer service and respect shown by the owner when their service was poor, I've eaten here before and had no issue, so I'm very disappointed with how this was handled.
Ordered pizza at 5:50pm
It arrived 7:55pm, it was not cold, but needed to be microwaved
Was supposed to be mushroom, green olives, and bacon on one side, and green pepper, pineapple and bacon on the other. The half with grren peppers was correct, the other half was just pepperoni and cheese.
Tried calling twice.
Restaurantji Recommends
I ordered a small pizza, cheese bread and black Forrest cake…I literally got a pizza the size of the palm of my hand and cheese bread was thinner than my fingernail and one slice of cake cost me $50 !!!! Not to mention they forgot my cake (sorry 1 slice of cake lmfao).. I don’t ever leave bad reviews but I’m honestly in fkn shock!! This is robbery.. I will NEVER order from this place again. What a joke
I can’t believe this place has fallen off SO HARD since I moved here 6 years ago. The food used to be so good - the chefs used to be on top of orders to a T - the food used to be worth the price.
This was my FAVOURITE place to eat, before this.
I ordered an XL Handheld Super Donair, no sauce - the amount of actual food (meat and lettuce) they put in this wrap, can fit in my palm.
This cost me $20. The food may be good sometimes, but every time I have ordered for the past 4 months? Not worth it.
Food was great, I got the super donair, and I've had the pepperoni pizza before. I would definitely recommend both.
The young man who was working the takeout register tonight had a great attitude.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donair
First time ordering from Pizza Delight. We waited an hour for our food. Our pizza was given to the lady before us, thankfully she returned with it, however, it was cold by the time we left the store. We ordered 2 Panzerottis, both made with the wrong ingredients which we didn't know until we got home, the funnel fires we received were a very small portion, certainly not worth the price. Overall not a great experience, we won't be back.
Atmosphere: 1
Food: 2
Service: 1
The staff are absolutely fantastic! I’ve been coming here for years, a family favourite for years.
Atmosphere: 4
Food: 4
Service: 5
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