Tim Hortons
132 Main St, Penetanguishene
(705) 549-4900
Recent Reviews
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Best food ever
Atmosphere: 5
Food: 5
Service: 5
Amazingly friendly team
Atmosphere: 5
Food: 5
Service: 5
Tried new samosa and bun maska it was ok 👍🏻
Atmosphere: 1
Food: 5
Service: 1
Went in to get a tea, a thing of spinach egg bites, and a vanilla creamy chill. They were out of oat milk for the tea so could not get the tea, and gave us an ice cap instead of the creamy chill we paid for. Left with only the egg bites done correctly and staff that seemed disoriented and confused as to what was going on around them.
Atmosphere: 2
Food: 3
Service: 1
Most of the time I order through drive through. When they get the order right the food and coffee is amazing but I'd say 90% of the time I don't get what I order.
Atmosphere: 3
Food: 5
Service: 1
First time ordering here around 11am for lunch. Worst costumer service. Do better.
Service: 1
Nice staff, quiet and fast
Atmosphere: 5
Food: 5
Service: 5
Left my purse in the lobby and they added me on Facebook so I could get it back! They went above and beyond to make sure it was returned :)
Atmosphere: 5
Food: 5
Service: 5
For me the service was great
Atmosphere: 5
Food: 4
Service: 5
So fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer Service non existent. Becca the cashier has a scowl on her face, rolling her eyes at customers and just a down right rude demeanour to customers and other staff. Training is obviously needed. It’s pretty clear she hates her job annd should maybe find another one Extremely unwelcoming experience in a welcoming community. Very disappointing. Won’t be returning to this location.
Atmosphere: 1
Food: 4
Service: 1
no egg in the morning i asked for no sauce they put sauce on it what if i had an allergy
Atmosphere: 1
Food: 1
Service: 1
Everyone is very lovely and can't complain about food or service. Always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
One of the 4 stores has closed down, making the other locations pretty busy..
Atmosphere: 4
Food: 4
Service: 3
This location used to be my favourite Tim Hortons to go to. Recently, they have been messing up every order of mine. Asked for a london fog, got a black coffee. Asked for a london fog, got a french vanilla. Asked for a vanilla cold brew, got a vanilla iced coffee. Either the staff needs to be trained better or needs to just pay more attention to people’s orders. It’s disappointing constantly getting the wrong order.
Atmosphere: 3
Food: 2
Service: 1
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