Tim Hortons
157 George St N, Peterborough
(705) 750-0998
Recent Reviews
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Went through the drive though and the man who opened the window smelled horrible, my entire car smells like bo, the first rule of customer service is hygiene and clearly that’s not a requirement to work at this establishment, customer service was piss poor took me over 5 minutes to order the coffee I wanted cause the lady could not understand English, and dont even get me started on the general crowed of people who hang out at this location. definitely do not recommend this Tim horizons,
The Indian man who served me through the drive thru smelled TERRIBLE. I could smell him immediately when the drive thru window opened even with all my car windows open the stench was so powerful and disgusting and it lingered. I couldn't even eat my food I was so grossed out. This has to be a health code violation.
we ordered an iced capp, and a cookie and it was very busy. the guy who took our order was named zac, and he was just lovely. he was friendly and quick.
so asked to use washroom they said no I was so peaved cause I live other side of town. why do U close them early ? this is going to piss customers off. and a friend of mine got 2 large coffess. one for her and me it was ok .
I simply want to say that the staff that work at this Tim Horton location are absolutely amazing. They deal with so many eclectic human beings and they all do their very best each and every day. I have watched both the staff and the owners come and speak with individuals and help them when they can. The other day there was a lovely, timid, young woman in this store and both a man, who was very careful not to intrude and the owner (female) spoke to the young woman and helped her through a serious crisis (she was obviously physically abused). They sat with the young girl and at one point, I did hear part of the conversation where both the owner and the gentleman were brough to tears and I then followed. These individuals who work at this Tim Hortons care, work VERY hard and deal with A LOT each day. I ask that the patrons of this restaurant appreciate that and treat each member of this Tim Hortons team with the respect that they deserve. There are certainly times when persons have had to be asked to leave but welcome to our world and it is handled as best as it can be. Thank you for letting me share my experience Rhonda
Atmosphere: 4
Food: 5
Service: 5
worst possible owners. even their corporate reps were terrible, but the way they treat their customers and staff was just awful. No safety training, no standards, no respect.
Would be better if they didn't allow people to crowd outside in the parking lot.
Atmosphere: 1
The Coffee is terrible especially the French vanilla taste was too light like it was missed with more water and compared to other Tim Hortons locations I have had same coffee from. This is the third time I have had this experience over the past 7months, it is three minutes away from me and when I don’t want to drive and try to give this location a benefit of doubt they never failed to disappoint me.
Atmosphere: 3
Food: 1
Service: 3
Parking: Over half of the spots were unused when I was there.
Wheelchair accessibility: Accessible sloped curbs, doors ,bathroom stalls(doorway to the bathroom might be slightly tight)
Atmosphere: 3
Food: 5
Service: 4
Not shure what to say other than ghetto. Eventually this tims will be closed for criminal activity like other Tims iv seen.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Food was not impressive.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Crispy Chicken Burger
needs more staff. 2 people just cant handle a lineup of 20+ people. 20 minutes inline for a bowl of salad. they tried but understaffed
Atmosphere: 1
Food: 1
Service: 1
Employees don't follow the order ever.
Atmosphere: 1
Food: 1
Service: 1
Let me finish ordering before you cut me off, or ask if that’s everything! This is also the 3rd time this week you guys have forgot to give me my donut. Then to top it off you practically throw the order out the window at people, I know it’s busy, but chill out a bit.
I recently had a disappointing experience at this Tim Hortons location. There was miscommunication when placing my order, and after my items were set on the counter, another customer mistakenly picked up part of my order. When I asked the staff to complete my order, they responded rudely, insisting it was my fault for not grabbing it right away. Furthermore, I wasn’t given a receipt, which made it difficult to clarify the situation. Very frustrating experience and not what I expected from Tim Hortons."
Atmosphere: 2
Food: 1
Service: 1
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