The servers are friendly and efficient both times I've visited.The sushi is not tasty at all and I question whether it's fresh. I thought maybe it was an off day The first time I visited but it was just as bad the second time.I would not return here for sushi.
Atmosphere: 2
Food: 1
Service: 5
John Warren
Good food
Atmosphere: 3
Food: 4
Service: 3
Fatima Hashmi
My friend and I visited Dragon Rolls Japanese in Pickering for dinner a week ago.From the very beginning our experience was not great. My friend got there first and came in to look for me and a server told her “no looking”.After we were done eating we were sitting and chatting while the restaurant was not very busy with many empty spots. A different server came twice to hint that we should leave. At this point we had been in the restaurant for about 2 hours.At the 2.5 hour mark she asked us to leave as the policy is that guests can’t stay for longer than two hours.We found this to be very rude as the restaurant was half empty and we weren’t preventing people from getting spots. My friend told her that we will not be returning to the restaurant and the server responded with “okay”.On our way out we spoke with Tweety at the front and she was very apologetic and receptive to our feedback. She asked us to send an email about our experience, which I did but never received a response. We had come from Toronto to eat here and we will not be returning again.
Atmosphere: 2
Food: 3
Service: 1
Leri B
Great food as always.....my go to Thai restaurant.ive been here countless times. I forgot to mention the service is terrible. But I keep going because of the meals
Atmosphere: 2
Food: 4
Service: 1
K F
$28 for a plate of rice noodles (no meat) 2 tiny spring rolls. Outrageous .
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Pad Thai
Z Al-Waili
Food was good, atmosphere wasn't as welcoming as you'd think and the servers seemed perpetually annoyed.
Atmosphere: 3
Food: 4
Service: 2
Maraim Hatu
Hey everyone, I recently visited this restaurant and unfortunately had a not-so-great experience. The food I ordered had hair in it, which was quite disappointing. The staff didn't handle the situation well either. I hope they improve their hygiene and customer service in the future.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Escalona
Delicious sushi!. It was really busy, like always too! ?. Sunshine roll, spicy tuna, spicy salmon roll, seaweed
Atmosphere: 4
Food: 5
Service: 3
Jazz M
The nicest service was the robots. My friend and I ate here a couple hours ago and the service by the human beings was not good. When we were being seated the guy basically mumbled us to our seat and whenever we asked for something like a napkin we got hostile answers/treatment. Then towards the end of our 2 hour meal one of the female waiters was just standing at our table waiting for us to finish eating, it was.... uncomfortable, like we know there's a time limit. No need to stand there. Then when we payed my friend tipped but I didn't because the service was by robots and she stood there, counted out our money because we payed with cash because we saw the sign that said 10% off if you pay cash (which we didn't get by the way lol) and then said to me "no tip?" and then I felt pressured and tipped her even though she genuinely, no disrespect, did not deserve it. super disappointed.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: All You Can Eat Sushi
Wyatt Chilton
From the Jesus loves you robot server to the Christmas music playing on the speakers this place is so sick. The food is really good too but the ambiance is so worth it ?Vegetarian options: They have a whole section to vegetarian options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Sushi, King Dragon Roll, Tempura
We ordered 37$ worth of food on Uber eats , and we requested utensils because we were not home and had no chopsticks. All of our sushi arrived and now we have to go drive to get chopsticks , they called us back after we let them know and told us they would give us “free spring rolls” next time we came in .When I let her know we don’t eat spring rolls she said sorry my dear , and offered some kind of rice ball - none of which we ordered .Really dissatisfied!
Atmosphere: 1
Food: 1
Service: 1
x. j.
I can't say enough about Fiona! We continue to come back not only for the food but for her amazing service!! Thank you Fiona for always making us smile ... you the BEST! ❤️ …
Atmosphere: 5
Food: 5
Service: 5
Jada Hill
I’ve been coming to dragon rolls in Pickering for over 5 years and I am satisfied with my food, service and cost each and every time. I’m not sure why they only have 3.9 stars because they are a great restaurant!I find that compared to other sushi restaurants they have the lowest AYCE prices.Parking: Shared spots with other stores in the plaza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Sushi, Crispy California Roll, Tempura, Spicy Tuna Spicy Crab Spicy Salmon Roll
Thas P
Great food and price.Kid-friendliness: Kids will love the robot.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sushi & Sashimi Set, Tempura
Linda N
I discovered this place at the start of the pandemic and have been coming ever since for both dine in and takeout, so often that they know me by name. I love that their online system makes it really easy to order ahead and customize the bonus free items that come with larger orders. Recently they added a sashimi set to the ayce lunch menu which has become a favourite item of mine. You can also get a birthday song from the robo cat server. Overall pleasant staff, good portion and reasonably priced food means I only have good things to say about Dragon Rolls and hope they stay in business foreverParking: Parking seems equally busy during weekday lunch as weekend, probably due to other businesses in the same area
The servers are friendly and efficient both times I've visited.The sushi is not tasty at all and I question whether it's fresh. I thought maybe it was an off day The first time I visited but it was just as bad the second time.I would not return here for sushi.
Atmosphere: 2
Food: 1
Service: 5
Good food
Atmosphere: 3
Food: 4
Service: 3
My friend and I visited Dragon Rolls Japanese in Pickering for dinner a week ago.From the very beginning our experience was not great. My friend got there first and came in to look for me and a server told her “no looking”.After we were done eating we were sitting and chatting while the restaurant was not very busy with many empty spots. A different server came twice to hint that we should leave. At this point we had been in the restaurant for about 2 hours.At the 2.5 hour mark she asked us to leave as the policy is that guests can’t stay for longer than two hours.We found this to be very rude as the restaurant was half empty and we weren’t preventing people from getting spots. My friend told her that we will not be returning to the restaurant and the server responded with “okay”.On our way out we spoke with Tweety at the front and she was very apologetic and receptive to our feedback. She asked us to send an email about our experience, which I did but never received a response. We had come from Toronto to eat here and we will not be returning again.
Atmosphere: 2
Food: 3
Service: 1
Great food as always.....my go to Thai restaurant.ive been here countless times. I forgot to mention the service is terrible. But I keep going because of the meals
Atmosphere: 2
Food: 4
Service: 1
$28 for a plate of rice noodles (no meat) 2 tiny spring rolls. Outrageous .
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Pad Thai
Food was good, atmosphere wasn't as welcoming as you'd think and the servers seemed perpetually annoyed.
Atmosphere: 3
Food: 4
Service: 2
Hey everyone, I recently visited this restaurant and unfortunately had a not-so-great experience. The food I ordered had hair in it, which was quite disappointing. The staff didn't handle the situation well either. I hope they improve their hygiene and customer service in the future.
Atmosphere: 1
Food: 1
Service: 1
Delicious sushi!. It was really busy, like always too! ?. Sunshine roll, spicy tuna, spicy salmon roll, seaweed
Atmosphere: 4
Food: 5
Service: 3
The nicest service was the robots. My friend and I ate here a couple hours ago and the service by the human beings was not good. When we were being seated the guy basically mumbled us to our seat and whenever we asked for something like a napkin we got hostile answers/treatment. Then towards the end of our 2 hour meal one of the female waiters was just standing at our table waiting for us to finish eating, it was.... uncomfortable, like we know there's a time limit. No need to stand there. Then when we payed my friend tipped but I didn't because the service was by robots and she stood there, counted out our money because we payed with cash because we saw the sign that said 10% off if you pay cash (which we didn't get by the way lol) and then said to me "no tip?" and then I felt pressured and tipped her even though she genuinely, no disrespect, did not deserve it. super disappointed.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: All You Can Eat Sushi
From the Jesus loves you robot server to the Christmas music playing on the speakers this place is so sick. The food is really good too but the ambiance is so worth it ?Vegetarian options: They have a whole section to vegetarian options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Sushi, King Dragon Roll, Tempura
Restaurantji Recommends
We ordered 37$ worth of food on Uber eats , and we requested utensils because we were not home and had no chopsticks. All of our sushi arrived and now we have to go drive to get chopsticks , they called us back after we let them know and told us they would give us “free spring rolls” next time we came in .When I let her know we don’t eat spring rolls she said sorry my dear , and offered some kind of rice ball - none of which we ordered .Really dissatisfied!
Atmosphere: 1
Food: 1
Service: 1
I can't say enough about Fiona! We continue to come back not only for the food but for her amazing service!! Thank you Fiona for always making us smile ... you the BEST! ❤️ …
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to dragon rolls in Pickering for over 5 years and I am satisfied with my food, service and cost each and every time. I’m not sure why they only have 3.9 stars because they are a great restaurant!I find that compared to other sushi restaurants they have the lowest AYCE prices.Parking: Shared spots with other stores in the plaza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Sushi, Crispy California Roll, Tempura, Spicy Tuna Spicy Crab Spicy Salmon Roll
Great food and price.Kid-friendliness: Kids will love the robot.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Sushi & Sashimi Set, Tempura
I discovered this place at the start of the pandemic and have been coming ever since for both dine in and takeout, so often that they know me by name. I love that their online system makes it really easy to order ahead and customize the bonus free items that come with larger orders. Recently they added a sashimi set to the ayce lunch menu which has become a favourite item of mine. You can also get a birthday song from the robo cat server. Overall pleasant staff, good portion and reasonably priced food means I only have good things to say about Dragon Rolls and hope they stay in business foreverParking: Parking seems equally busy during weekday lunch as weekend, probably due to other businesses in the same area
Atmosphere: 5
Food: 5
Service: 5