Super fast processing of online orders! Staff is friendly, knowledgeable and very courteous. No complaints !
Kuha R.S
I wanted to update my review to clarify that I didn’t mean baked goods, but baking supply goods. Flour Confections is a nice local shop with quality cake, baking, and chocolate-making supplies. Even though the store is small, the products they do carry are very good, and I appreciate the helpful service. Thanks to the owners for the clarification — I look forward to trying more of their supplies in the future.
Angelina C
Love it here! Baker’s heaven.
Saniah Jownally
I received my order within 2 days! Everything was very well packaged. I’m really happy with the quick delivery service as well as the items. I will definitely buy again from flour confections.
Nisha Brown
I placed an order on flour connections around 1am. I expected to wait a few days for my order but my order was delivered that same day. All of my items order were accounted for and the delivery person was courteous. I will definitely order again
Mary S
I placed an order with Flour Confections and received it within two days—super fast shipping! Everything arrived in great condition, and I was impressed by their wide selection of products. I’ll definitely be ordering again soon
Joanna Black
They have great selection. I order from them regularly, and it always arrives really quickly. Everything is always packaged really well too, in order to prevent any products from breaking, spilling, etc.
Steve Silver
I ordered some cake boxes on Friday morning, and since I live in the Niagara region, I didn't expect to receive them until early the following week. They were shipped that afternoon and I received them today, Saturday. This company is better than Amazon! Love these guys and can't recommend them highly enough!! They're my top supplier!
Inoshi Warnasooriya
This is my go-to spot for all things baking. Always stocked with great quality supplies, and super reliable every time I visit
Rick Gillman
Placed my first order and it was shipped expediently. When the courier damaged the order, Flour Confections stepped in professionally to navigate a claim and replacement by the courier. Very impressed and will order again with confidence.
A selection of baking supplies. Was able to find some odd sized pans. They sell non coated baking pans from a Canadian manufacturer.
Elisa Cheung
I’ve previously ordered wafer paper through Amazon without issue. However, for a larger order this time (200 sheets), I received wafer paper that was extremely brittle and unusable for making flowers - a sign of old paper. Since Amazon orders ship directly from the Flour Confections store, I called to inquire about a possible replacement.
Unfortunately, my conversation with the store manager (female) left me uneasy. She stated that open packages are not eligible for refunds and that returns are generally not accepted. While I explained that Amazon had already approved the return, her tone and unwillingness to assist made the situation feel unnecessarily tense.
Now I’m concerned about sending back the full order — nearly 200 sheets — and not receiving a proper refund. I’d appreciate any clarification or assurance you can provide to help resolve this smoothly.
Jessie Smith
Recently ordered some edible flowers from here and they came in only 2 days all the way to Alberta, we’re in perfect condition, we’re beautiful, and very cost effective! Customer service was also very helpful and quick! Will be a returning customer for sure!
Little Kitten
Very impressed with the store!! I live in Toronto so I have ordered product via shipping a few times now. I just ordered a cake board and box and I was worried about the shipping hoping it wouldn't get bent in the mail. This store is amazing! Goes above and beyond I received my shipment in a large box, packed so well and the product completely damage free. What a relief! Just amazing service I will not hesitate to order more in the future
Vinicius Sandes
Traveled from Toronto to Pickering to find empty shelves when products are available online. I was informed by the associate that they had the stuff I was looking for but not in store, I would have to place an order online and pick it up within an hour, but this service is not available on weekends due to warehouse working hours.
What’s the point of keeping bare shelves while they have tons of products stocked, if that’s how you operate, you should at least have that information on your website so that people won’t waste time traveling and end up leaving your store empty handed.
Super fast processing of online orders!
Staff is friendly, knowledgeable and very courteous.
No complaints !
I wanted to update my review to clarify that I didn’t mean baked goods, but baking supply goods. Flour Confections is a nice local shop with quality cake, baking, and chocolate-making supplies. Even though the store is small, the products they do carry are very good, and I appreciate the helpful service. Thanks to the owners for the clarification — I look forward to trying more of their supplies in the future.
Love it here! Baker’s heaven.
I received my order within 2 days! Everything was very well packaged. I’m really happy with the quick delivery service as well as the items. I will definitely buy again from flour confections.
I placed an order on flour connections around 1am. I expected to wait a few days for my order but my order was delivered that same day. All of my items order were accounted for and the delivery person was courteous. I will definitely order again
I placed an order with Flour Confections and received it within two days—super fast shipping! Everything arrived in great condition, and I was impressed by their wide selection of products. I’ll definitely be ordering again soon
They have great selection. I order from them regularly, and it always arrives really quickly. Everything is always packaged really well too, in order to prevent any products from breaking, spilling, etc.
I ordered some cake boxes on Friday morning, and since I live in the Niagara region, I didn't expect to receive them until early the following week. They were shipped that afternoon and I received them today, Saturday. This company is better than Amazon! Love these guys and can't recommend them highly enough!! They're my top supplier!
This is my go-to spot for all things baking. Always stocked with great quality supplies, and super reliable every time I visit
Placed my first order and it was shipped expediently. When the courier damaged the order, Flour Confections stepped in professionally to navigate a claim and replacement by the courier. Very impressed and will order again with confidence.
Restaurantji Recommends
A selection of baking supplies. Was able to find some odd sized pans. They sell non coated baking pans from a Canadian manufacturer.
I’ve previously ordered wafer paper through Amazon without issue. However, for a larger order this time (200 sheets), I received wafer paper that was extremely brittle and unusable for making flowers - a sign of old paper. Since Amazon orders ship directly from the Flour Confections store, I called to inquire about a possible replacement.
Unfortunately, my conversation with the store manager (female) left me uneasy. She stated that open packages are not eligible for refunds and that returns are generally not accepted. While I explained that Amazon had already approved the return, her tone and unwillingness to assist made the situation feel unnecessarily tense.
Now I’m concerned about sending back the full order — nearly 200 sheets — and not receiving a proper refund. I’d appreciate any clarification or assurance you can provide to help resolve this smoothly.
Recently ordered some edible flowers from here and they came in only 2 days all the way to Alberta, we’re in perfect condition, we’re beautiful, and very cost effective! Customer service was also very helpful and quick! Will be a returning customer for sure!
Very impressed with the store!! I live in Toronto so I have ordered product via shipping a few times now. I just ordered a cake board and box and I was worried about the shipping hoping it wouldn't get bent in the mail. This store is amazing! Goes above and beyond I received my shipment in a large box, packed so well and the product completely damage free. What a relief! Just amazing service I will not hesitate to order more in the future
Traveled from Toronto to Pickering to find empty shelves when products are available online. I was informed by the associate that they had the stuff I was looking for but not in store, I would have to place an order online and pick it up within an hour, but this service is not available on weekends due to warehouse working hours.
What’s the point of keeping bare shelves while they have tons of products stocked, if that’s how you operate, you should at least have that information on your website so that people won’t waste time traveling and end up leaving your store empty handed.
TERRIBLE EXPERIENCE!!!!!
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