Christine is a super attentive waitress. We always request her to take care of us. Amazing lady to say the least.
Atmosphere: 5
Food: 5
Service: 5
Kyle McMacken
Thanks Cesar!
Atmosphere: 5
Food: 4
Service: 5
jay hall
Brandon was very helpful with my order while I was in a rush to feed my family
Atmosphere: 5
Food: 5
Service: 5
Neil Maharaj
Candace was an amazing waitress. She was attentive and helped with our every need. Thanks Candace!!
Atmosphere: 5
Food: 5
Service: 5
Camila G
Matt was our server, and Odessa was the supervisor who took AMAZING care of our family tonight 👌 not to mention our food was also hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Kelly MacQuoid
Odessa serves our family almost every Sunday lunch, and she is so great!
Atmosphere: 5
Food: 5
Service: 5
Sherman Johnson
Came in on Sunday to eat. Not only was the food amazing, but the service was impeccable from Odessa. Definitely won’t be my last time here.
Atmosphere: 5
Food: 5
Service: 5
Terence Vaz
Absolutely tasteless food.
Food: 1
Janice Doherty
Everything was fabulous! Christine was so attentive and lovely!
Food: 5
Jennifer and Gavin Regan
We had an excellent experience thanks to our waitress, Christine. From the moment we sat down, she was attentive, friendly, and incredibly knowledgeable about the menu. She anticipated our needs without ever feeling intrusive and was eager to meet our needs. Christine’s upbeat attitude and genuine care elevated the entire dining experience. We’ll definitely be coming back—and asking for her!
We waited at the entrance for approx 8 minutes until a person from the kitchen called someone. We noticed the menus were different for example one had festive meal as $17:49 and the other $18.49 when asked the server said the less amount was for a former special. But she will honor that. Meal came my chicken was cold but it was dinner time and we were hungry driving from Montreal very tired. The bill came We paid separately and on it was not as discussed but the new prices, plus I had dark meat and my girlfriend has white meat. Our desserts were different as well. We pointed this out, I had already paid but the server said she will give me back the difference. We left and today while chatting we realized we never got the chocolates as advertised on the menu. This was not the first time we came here. The server was very apologetic and pleasant we had no issues with her. In fact she was very nice. But as a general experience overall it was poor. Oh a nice experience was her asking if the music was to loud which we appreciated as it was loud. You need more servers especially on a Saturday plus the front desk should have someone present. Food could be serve earlier to avoid it going cold. French fries was very small like the ends, we had to ask for butter. Overall this left a very bad experience again for us. Maybe one of the franchise owner should be on-site to facilitate the customer service experience and to see what improvements can be made.
Atmosphere: 2
Food: 2
Service: 3
A P
If I could give a zero, I would give us zero this is absolutely ridiculous. 20 minutes in the drive-through and still waiting for 4 soups?. This is brutal…. Swiss chalet you need to do better especially for the prices you’re charging.
Food: 2
Service: 1
J Ro
***feedback form was already completed per your request below***
$72 order delivered COLD...like yesterday's cold. Day old fries from someones car seat cold. What's the point when the driver takes orders from other places and delivers late...he accepts the order and we saw him traveling from other places before he picked ours up? This isn't ok. And yes I've already filled out the review on your website. Charge back will also happen. Brutal service. No one answers the phone so maybe they'll read this. UPDATE: Door dash just called to ask if I had my order because she was there to pick it up....an hour later! Make it make sense.
Food: 1
Service: 1
Sean Manning
Just ordered thru Uber Eats ,one of the WORST meals I have ever had $60 for 2 festive specials , cold fries , cold stuffing and they forgot the cranberry sauces , Restaurants rely on repeat business . Hold your breath that was the worst Ever .SO DISAPPOINTED, I dont even get a review on uber eats ? Never again never I should mention it was the White's and Kingston Rd location .
Atmosphere: 1
Food: 1
Service: 1
Arlene Dias
I ordered online and my food was ready in 10 mins. Great service.
Christine is a super attentive waitress. We always request her to take care of us. Amazing lady to say the least.
Atmosphere: 5
Food: 5
Service: 5
Thanks Cesar!
Atmosphere: 5
Food: 4
Service: 5
Brandon was very helpful with my order while I was in a rush to feed my family
Atmosphere: 5
Food: 5
Service: 5
Candace was an amazing waitress. She was attentive and helped with our every need. Thanks Candace!!
Atmosphere: 5
Food: 5
Service: 5
Matt was our server, and Odessa was the supervisor who took AMAZING care of our family tonight 👌 not to mention our food was also hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Odessa serves our family almost every Sunday lunch, and she is so great!
Atmosphere: 5
Food: 5
Service: 5
Came in on Sunday to eat. Not only was the food amazing, but the service was impeccable from Odessa. Definitely won’t be my last time here.
Atmosphere: 5
Food: 5
Service: 5
Absolutely tasteless food.
Food: 1
Everything was fabulous!
Christine was so attentive and lovely!
Food: 5
We had an excellent experience thanks to our waitress, Christine. From the moment we sat down, she was attentive, friendly, and incredibly knowledgeable about the menu. She anticipated our needs without ever feeling intrusive and was eager to meet our needs. Christine’s upbeat attitude and genuine care elevated the entire dining experience. We’ll definitely be coming back—and asking for her!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We waited at the entrance for approx 8 minutes until a person from the kitchen called someone.
We noticed the menus were different for example one had festive meal as $17:49 and the other $18.49 when asked the server said the less amount was for a former special. But she will honor that. Meal came my chicken was cold but it was dinner time and we were hungry driving from Montreal very tired.
The bill came We paid separately and on it was not as discussed but the new prices, plus I had dark meat and my girlfriend has white meat. Our desserts were different as well. We pointed this out, I had already paid but the server said she will give me back the difference. We left and today while chatting we realized we never got the chocolates as advertised on the menu.
This was not the first time we came here.
The server was very apologetic and pleasant we had no issues with her. In fact she was very nice. But as a general experience overall it was poor. Oh a nice experience was her asking if the music was to loud which we appreciated as it was loud.
You need more servers especially on a Saturday plus the front desk should have someone present. Food could be serve earlier to avoid it going cold. French fries was very small like the ends, we had to ask for butter.
Overall this left a very bad experience again for us.
Maybe one of the franchise owner should be on-site to facilitate the customer service experience and to see what improvements can be made.
Atmosphere: 2
Food: 2
Service: 3
If I could give a zero, I would give us zero this is absolutely ridiculous. 20 minutes in the drive-through and still waiting for 4 soups?. This is brutal…. Swiss chalet you need to do better especially for the prices you’re charging.
Food: 2
Service: 1
***feedback form was already completed per your request below***
$72 order delivered COLD...like yesterday's cold. Day old fries from someones car seat cold. What's the point when the driver takes orders from other places and delivers late...he accepts the order and we saw him traveling from other places before he picked ours up? This isn't ok. And yes I've already filled out the review on your website.
Charge back will also happen. Brutal service. No one answers the phone so maybe they'll read this.
UPDATE: Door dash just called to ask if I had my order because she was there to pick it up....an hour later! Make it make sense.
Food: 1
Service: 1
Just ordered thru Uber Eats ,one of the WORST meals I have ever had $60 for 2 festive specials , cold fries , cold stuffing and they forgot the cranberry sauces , Restaurants rely on repeat business . Hold your breath that was the worst Ever .SO DISAPPOINTED, I dont even get a review on uber eats ? Never again never
I should mention it was the White's and Kingston Rd location .
Atmosphere: 1
Food: 1
Service: 1
I ordered online and my food was ready in 10 mins. Great service.
Atmosphere: 5
Food: 5
Service: 5
Loading...