Tim Hortons

1725 Kingston Rd, Pickering
(905) 427-2299

Recent Reviews

Rafik Garabedian

This place is disgusting. There was a man eating food that was not bought at Tim Hortons with his fingers. I complained to Bria, the manager in charge and she did nothing about it. this person brought in outside food and did not order anything from Tim Hortons, yet he was still allowed to eat his disgusting smelly food made with curry in the restaurant.

Atmosphere: 1

Food: 3

Service: 1

Allison Ford

The morning crew are phenomenal! Orders are always accurate and quick. Drive thru staff are exceptional! Very friendly. They make the drive thru experience enjoyable!

Oleander Vegas

Customer service needs a SERIOUS revamp. Workers are incredibly rude here.

Atmosphere: 1

Food: 2

Service: 1

J.P. Turner

I don't care, I think Tim's is just fine thanks.

Atmosphere: 3

Food: 4

Service: 3

Mursal Sid

Great

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bagel Cream Cheese

meysam emily

Very polite and gentle cashier!Thanks for a good service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Colin M.

Coffee is weak, sandwiches are terrible, soup is pasty, and service is non existent. Slow and rude. Stopped going here over two years ago.

Reet

We asked for well done potato wedges and all we got were saggy wedges. We asked for fresh one , they said we can’t make it fresh. The black lady was so rude, looked like supervisor. They completely refused to make fresh wedges for me. Worst customer service. Rude staff. Not worth to go this location.

Atmosphere: 1

Food: 1

Service: 1

Klaus Anselm

Incredible how this locations has lost complete touch with

Atmosphere: 2

Food: 3

Service: 1

lumina

First off, customer service is HORRIBLE. I’ve worked Mcdonald’s before & just because your jobs horrible doesn’t mean You have to be horrible. Second, I ordered breakfast. Made my order very clear over the machine…Tell me why my food was completely unfinished. My bagel had no cream cheese im basically eating bread. On top of that I ordered hash brows, mind you this is in the morning at 8am so it’s still breakfast till 11. My hash browns were completely stale like they’ve been sitting there for hours. The woman was utterly rude, giving me attitude like i’m the reason you’re working a depressing job. Tim Hortons will never be like how it was back in the day. Horrible HORRIBLE Tims.

Atmosphere: 1

Food: 1

Service: 1

Matt Greenwood

Understaffed and staff on shift had no sense of urgency to move quickly.

Service: 2

Rich D

Staff is nice enough. Always get the order right. Can get painfully busy at rush hours.

Atmosphere: 3

Food: 3

Service: 4

Saad Alam

I have mostly good experience but got some bad experience specifically with french vanilla, mostly its not available or used very

Atmosphere: 5

Food: 3

Service: 3

Mya Moore

This is my favorite Tim Hortons. The staff are always friendly and polite and all cultures are represented in that one spot. Also, they never mess-up my order, and if there is an issue, the manager always steps in immediately to rectify the problem. Cheers to friendly and polite staff and to diversity. This location gets 5 stars?

Atmosphere: 5

Food: 5

Service: 5

John Civello

Filthy

Atmosphere: 1

Food: 2

Service: 1

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