Always great service at the Subway on Main st. . The restaurant is always clean and bright. I order on the app often, and the order is always made accurately. My go-to lunch for work.
Atmosphere: 5
Food: 5
Service: 5
Geoff Foster
Been coming here for 15 years, but when I asked for more mayonnaise today, I was told that it wasn’t allowed, that is the portion they are only allowed regularly to put on my foot long. What I always liked about Subway was building your own, little less onions, little more lettuce, or more sauce. But as things always seem to go, nothing good ever lasts. Shame on you Subway for pointing out to a customer in a crowded restaurant that you can’t put a little more mayo on your sandwich. Needless to say, I will no longer be back to this location, and would rather spend the extra money and enjoy the local restaurants in town like “Archie’s” which is far better for quality and service.
Atmosphere: 2
Food: 3
Service: 1
Andrea Cuco
Fast, friendly service and fresh sandwiches every time.
Atmosphere: 5
Food: 5
Service: 5
Albert Ocampo
Best Subway experience in the area! The team here is friendly, fast, and professional. My order was fresh, tasty, and perfectly prepared. You can tell they take pride in what they do. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Alexa Zarb
Impressive wrap skills by whoever was working this evening!
Atmosphere: 4
Food: 4
Service: 5
Aakash Juneja
Ordered a footlong veggie sub combo. The patty was ice cold, may be not properly defrosted. It was my first time ordering at this location or may be the last as well. The manager or the owner seriously needs to look into what is being served to the customers. I had to throw the patty out, for which i paid extra, as it was not edible.
Atmosphere: 3
Food: 1
Service: 4
Natalie Grandbois
WOW. Waited 15 minutes for the staff member to finish two online orders while we waited, with no acknowledgement we were there. Then to add on, she started ANOTHER online order before she attended to us. Myself and another customer left. Honestly so ridiculous. We went to the subway on Clarence and we were out in 5 minutes. Horrible service. This happened on June 22 at 7pm, I hope the manager can piece together who was working.
Ally D
Wow. This was a horrible experience last night… where to start. First off waiting 45 mins for 2 subs is insane. People infront of us ordered 2 and we ordered 2 and this whole process took 45 mins for FOUR subs. She cashed them out with cash and change back than proceeds to make my subs with the same gloves… after being called out changes the gloves and still gives us the one bread that was touched.. The food toppings looked SO old (brown lettuce and tomato, shrivelled up cucumber) no pizza sauce had to get from the back in some weird small container. Gave us hardly any toppings kept having to say more and when I say hardly it was 3 olives one tomato on a large sub…. Overall this quick stop had us an hour late and with horrible subs. Also note: we both woke up with extreme tummy issues from this.
Edit to response: Only one bread was changed not both for the subs after the gloves. The guests infront of us if they’re intoxicated to the point every other guest suffers perhaps new protocols for serving those guests should be in place. As for the tomato’s if you have audio you notice I have to ask multiple times as well as all the other toppings I noticed but I suppose since you did not comment on that you knew I was right for those.
Meg from Wildflourcookery
For the price you pay the literally give you no toppings at this store lol 5 olives , pardon.
I went into the Subway on Main St. West in Port Colborne, just before they closed, and despite my very late order, the young lady serving me, Pri, was kind, courteous and very polite. She made my sub quickly and exactly how I like it. Her customer service was outstanding and I think she's doing an amazing job. Pri, is definitely a model employee and I think there needs to be more people, like her, working in the customer service industry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canuck Classic
Darcy Muller
pri was amazing! added lots of extras and the sub was great!
Atmosphere: 5
Food: 5
Service: 5
Kali Pimentel
The ladies here are lovely! Always love a good sub.
Atmosphere: 5
Food: 5
Service: 5
Stephen Flanagan
Tanu was great!
Atmosphere: 5
Food: 5
Service: 5
jaadee ericaa
Seriver answered mobile pick up orders touching the LCD screen and papers without changing her gloves before touching my sandwiches, Twice. Was also very limited on how much veggies she used on the sandwich. I had to ask for more lettuce and pickles 3x. Extra pickles does not mean I want 3 more pickles.
Always great service at the Subway on Main st. . The restaurant is always clean and bright. I order on the app often, and the order is always made accurately. My go-to lunch for work.
Atmosphere: 5
Food: 5
Service: 5
Been coming here for 15 years, but when I asked for more mayonnaise today, I was told that it wasn’t allowed, that is the portion they are only allowed regularly to put on my foot long.
What I always liked about Subway was building your own, little less onions, little more lettuce, or more sauce. But as things always seem to go, nothing good ever lasts. Shame on you Subway for pointing out to a customer in a crowded restaurant that you can’t put a little more mayo on your sandwich. Needless to say, I will no longer be back to this location, and would rather spend the extra money and enjoy the local restaurants in town like “Archie’s” which is far better for quality and service.
Atmosphere: 2
Food: 3
Service: 1
Fast, friendly service and fresh sandwiches every time.
Atmosphere: 5
Food: 5
Service: 5
Best Subway experience in the area! The team here is friendly, fast, and professional. My order was fresh, tasty, and perfectly prepared. You can tell they take pride in what they do. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Impressive wrap skills by whoever was working this evening!
Atmosphere: 4
Food: 4
Service: 5
Ordered a footlong veggie sub combo. The patty was ice cold, may be not properly defrosted. It was my first time ordering at this location or may be the last as well. The manager or the owner seriously needs to look into what is being served to the customers. I had to throw the patty out, for which i paid extra, as it was not edible.
Atmosphere: 3
Food: 1
Service: 4
WOW. Waited 15 minutes for the staff member to finish two online orders while we waited, with no acknowledgement we were there. Then to add on, she started ANOTHER online order before she attended to us. Myself and another customer left. Honestly so ridiculous. We went to the subway on Clarence and we were out in 5 minutes. Horrible service. This happened on June 22 at 7pm, I hope the manager can piece together who was working.
Wow. This was a horrible experience last night… where to start.
First off waiting 45 mins for 2 subs is insane. People infront of us ordered 2 and we ordered 2 and this whole process took 45 mins for FOUR subs.
She cashed them out with cash and change back than proceeds to make my subs with the same gloves… after being called out changes the gloves and still gives us the one bread that was touched..
The food toppings looked SO old (brown lettuce and tomato, shrivelled up cucumber) no pizza sauce had to get from the back in some weird small container. Gave us hardly any toppings kept having to say more and when I say hardly it was 3 olives one tomato on a large sub….
Overall this quick stop had us an hour late and with horrible subs.
Also note: we both woke up with extreme tummy issues from this.
Edit to response:
Only one bread was changed not both for the subs after the gloves. The guests infront of us if they’re intoxicated to the point every other guest suffers perhaps new protocols for serving those guests should be in place. As for the tomato’s if you have audio you notice I have to ask multiple times as well as all the other toppings I noticed but I suppose since you did not comment on that you knew I was right for those.
For the price you pay the literally give you no toppings at this store lol 5 olives , pardon.
good food
Restaurantji Recommends
I went into the Subway on Main St. West in Port Colborne, just before they closed, and despite my very late order, the young lady serving me, Pri, was kind, courteous and very polite. She made my sub quickly and exactly how I like it. Her customer service was outstanding and I think she's doing an amazing job. Pri, is definitely a model employee and I think there needs to be more people, like her, working in the customer service industry.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Canuck Classic
pri was amazing! added lots of extras and the sub was great!
Atmosphere: 5
Food: 5
Service: 5
The ladies here are lovely! Always love a good sub.
Atmosphere: 5
Food: 5
Service: 5
Tanu was great!
Atmosphere: 5
Food: 5
Service: 5
Seriver answered mobile pick up orders touching the LCD screen and papers without changing her gloves before touching my sandwiches, Twice. Was also very limited on how much veggies she used on the sandwich. I had to ask for more lettuce and pickles 3x. Extra pickles does not mean I want 3 more pickles.
Atmosphere: 4
Service: 3
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