“Why is the scanner always broken at Tim Hortons, and the staff don’t seem to make any effort to scan my card at another register? It’s frustrating to load funds on the app just to find I can’t use it in-store or though drive thru, not to mention not getting my eligible points or offers. When I ask for help, it feels like no one wants to find a solution. Disappointing experience for what should be a convenient, customer-focused brand.”
Atmosphere: 2
Food: 3
Service: 1
John Crawford
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Al Zedder
Great service.
Atmosphere: 5
Food: 5
Service: 5
Brie
David, Micah, Colleen B., Michele, Sarah, Candi, Brandon, Laura, Ava, and Kenzie are all awesome and make the drive thru a smooth process.
Atmosphere: 5
Food: 4
Service: 5
Tiffany Miniou
Awesome service great people ,nice face when u walk into tim hortons, the friendly regulars be there to say hello with a grea t smile .even know they deal with so many ppl .,,in a day they still remember ur order everyday u show up .it's amazing how much ppl do care not to mention clean tables always and washrooms are are clean as can be ,..
Parking: More then enough parking available ,even for the the disabilitys needs are met ,and are constant reprimanding ,bikes in the way of the wheelchair accessible walk ways and parkinbto those who are not obeying the rules are asked to me be very polite .only asked to leave of threaten or verbally abusive towards staff are asked to leave or even suspen
Atmosphere: 5
Food: 5
Service: 5
Gerald Lupton
It was tims
Atmosphere: 5
Food: 4
Service: 4
Robyn Kerim
Nasty morning staff. Interesting how only the students working at night know anything about kindness and customer service. Morning staff is atrocious and nasty and will hurry and physically “shoo” you out of drive thru with their hands. The wraps were soggy and falling apart. Gross. The manager on duty got defensive when addressed on her wraps she made, while having no problem saying she’d “speak” with the drive thru employees, obviously incapable of leading if she can’t admit she was also in the wrong. Terrible Tims.
Atmosphere: 1
Food: 1
Service: 1
Justin Preston
Everytime I come visit this location it's always clean and the staff are extra friendly.
My daughter was like- “why is the pizza like this?”???. Staff at counter was friendly.
Andrew Barter
Nice Timmy's. Clean and not crowded.
Atmosphere: 5
Food: 5
Service: 5
Erin Steadman
Getting better
Atmosphere: 4
Food: 5
Service: 4
Breanna Leah
Very clean and had wonderful service!
Atmosphere: 5
Food: 5
Service: 5
K G
One of the best Tim Hortons around and we always make a point to stop here when that way in Niagara. Order is always made right and service quick and friendly. Hamilton owners need to send their workers here for training Keep up the good work ?
“Why is the scanner always broken at Tim Hortons, and the staff don’t seem to make any effort to scan my card at another register? It’s frustrating to load funds on the app just to find I can’t use it in-store or though drive thru, not to mention not getting my eligible points or offers. When I ask for help, it feels like no one wants to find a solution. Disappointing experience for what should be a convenient, customer-focused brand.”
Atmosphere: 2
Food: 3
Service: 1
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Great service.
Atmosphere: 5
Food: 5
Service: 5
David, Micah, Colleen B., Michele, Sarah, Candi, Brandon, Laura, Ava, and Kenzie are all awesome and make the drive thru a smooth process.
Atmosphere: 5
Food: 4
Service: 5
Awesome service great people ,nice face when u walk into tim hortons, the friendly regulars be there to say hello with a grea
t smile .even know they deal with so many ppl .,,in a day they still remember ur order everyday u show up .it's amazing how much ppl do care not to mention clean tables always and washrooms are are clean as can be ,..
Parking: More then enough parking available ,even for the the disabilitys needs are met ,and are constant reprimanding ,bikes in the way of the wheelchair accessible walk ways and parkinbto those who are not obeying the rules are asked to me be very polite .only asked to leave of threaten or verbally abusive towards staff are asked to leave or even suspen
Atmosphere: 5
Food: 5
Service: 5
It was tims
Atmosphere: 5
Food: 4
Service: 4
Nasty morning staff. Interesting how only the students working at night know anything about kindness and customer service. Morning staff is atrocious and nasty and will hurry and physically “shoo” you out of drive thru with their hands. The wraps were soggy and falling apart. Gross. The manager on duty got defensive when addressed on her wraps she made, while having no problem saying she’d “speak” with the drive thru employees, obviously incapable of leading if she can’t admit she was also in the wrong. Terrible Tims.
Atmosphere: 1
Food: 1
Service: 1
Everytime I come visit this location it's always clean and the staff are extra friendly.
Atmosphere: 5
Food: 5
Service: 5
It's pretty dope
Atmosphere: 5
Food: 5
Service: 5
Always messing up your order.
Restaurantji Recommends
My daughter was like- “why is the pizza like this?”???.
Staff at counter was friendly.
Nice Timmy's. Clean and not crowded.
Atmosphere: 5
Food: 5
Service: 5
Getting better
Atmosphere: 4
Food: 5
Service: 4
Very clean and had wonderful service!
Atmosphere: 5
Food: 5
Service: 5
One of the best Tim Hortons around and we always make a point to stop here when that way in Niagara. Order is always made right and service quick and friendly. Hamilton owners need to send their workers here for training
Keep up the good work ?
Atmosphere: 5
Food: 5
Service: 5
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