Five Star Chinese Restaurant

Inaccurate prices, everything is significantly more than what is advertised online. One item was over 10 dollars more than advertised. Unfortunate.

Taste like Chinese food from Kazakhstan

Ordered takeout. Great portions for 8 people and for a great price.

Decent food!

Great tasting Canadian Chinese food!

It was good..we normally eat Wok N Roll but I heard good things about this port hope location Not the same owners as the Cobourg Five Star which is disgusting by the way..

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Fried Rice, General TSO's Chicken, Sweet & Sour Chicken Ball

This is normally our go to for Chinese food, knowing they would be busy on Christmas Eve we preordered our food in advance. I was told when ordering that there may be a slight delay when we arrived. We arrived promptly for our 5:30 pick up time to be told that they didn’t know when our order would be ready as they had taken too many orders. Countless people were waiting on their food, some had been there for a while already. After an hour passed I asked if they had an idea of when the food would be ready and was told that they forgot to pull down the 5:30 orders so I was looking at another 60-90 minutes. 2.5 hours for Chinese food that was ordered well in advance is ridiculous. All those people waiting, a vast majority for pre ordered times while they instead filled orders for Uber and Skip as well as orders that had been placed just an hour before. Why take pre orders if you can’t fulfill them? Why take orders at 4pm when you knew you were backlogged with preorders? I ended up asking for a refund, which oddly had to be approved by the owner instead of just granting it when I had already waited an hour. I left with no food and not many other options as everything else had closed early for Christmas Eve. I’m not sure I’ll order from here again for a long time.

Service: 1

They forgot my food on Christmas Eve. Has been a family tradition for 5 years and it’s broken today. :( thank god for papas pizza

Atmosphere: 1

Food: 1

Service: 1

No flavors...I had Chinese food before...BUT I don't know what it was...never ever again!! I wish I could take a picture of my food 😩...didn't eat it

Food: 1

Been coming to 5 star for a year now and have never been disappointed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet & Sour Chicken Ball

We were so disappointed tonight when we received our order. We ordered the Dinner for 5 as it's listed on the restaurant's website. We were supposed to get Sweet & Sour Shrimp, but instead we were given Chicken Balls. We were supposed to get Chicken Wings, but instead we were given Chop Suey. It's understandable that the prices on the website would be subject to change without notice, and I was told while placing my order what the total would be for my order ($70+HST instead of $55.95+HST) so I don't have a complaint about that, but I am disappointed that our food was downgraded AND the price was much more than the food was worth.

We called the restaurant to let them know that we didn't get what we ordered, and we were told that the menu has changed, and therefore the Dinner for 5 is now a completely different meal than what's listed on the website. We asked if we could have the items that we didn't order replaced with what we did order, and we were told that that isn't possible.

On top of this, the chicken fried rice tastes like plain white rice with some plain unseasoned chicken, carrots, and peas. The chicken in the Chicken Lo Mein also tastes unseasoned. It's like nothing I've ever eaten from a Chinese food restaurant before. We were so sad.

I really don't like to leave a negative review, but this experience was disappointing in so many ways. We just moved to Port Hope a year ago and I was really hoping we would have a good Chinese food restaurant in town. I sure hope that Cobourg has one.

Atmosphere: 1

Food: 1

Service: 1

New to town and was craving some Chinese food. I've got to say I was very impressed! 3.8 rating.. .should be 5 star! ?We'll done

Atmosphere: 4

Food: 4

Service: 4

Lunch specials are great. Huge portions

Atmosphere: 5

Food: 5

Service: 5

Wonderful service. Very fast and friendly.
The amount of food per order was amazing. I am not living in Port Hope but I can guarantee when ordering takeout when in town this will be my first choice

Atmosphere: 4

Food: 5

Service: 5

Good chinesse comfort food.

Atmosphere: 3

Food: 5

Service: 4

I really like this place. I travel for a living and enjoy asian food. It's better quality than most places. The prices are honest, and the kitchen looks clean.

Atmosphere: 5

Food: 5

Service: 5