Over priced ice cream. Had a hair in it. And rude staff. Be prepared to pay extra for a cup for your ice cream cone. 50c each. Rip off.
Allie vaz
Over priced ice cream. Had a hair in it. And rude staff. Be prepared to pay extra for a cup for your ice cream cone. 50c each. Rip off.
a person
it took 30 minutes to make a fish and chips, which isnt even that good, why is it even called a combo when nothing extra is included
Atmosphere: 4
Food: 2
Service: 1
Valerie Fry
As the warmer weather approaches, my heart only wants chip truck food. We stumbled across this while walking the path along the lake. We were not disappointed at all! There is plenty of seating, and a large menu. You are a hop, skip, and a jump away from the park and downtown Port Perry. We ordered the chicken burger combo, and the Hotdog combo. Both of us were happy with our food, only suggestion I would make is to have more salt on the fries. (I am also a huge lover of salt. So may just be me. haha) While you eat you can look over the water, watch the boats go by, and see the kids fishing. Really offers something for everyone here. We absolutely will be back!
(also, a reminder that they only accept cash and debit!)
My single scoop in a cone looked more like a half scoop. Only got half my order and they started giving out the next person's ordered. When I told the lady we were missing one order still, she insisted on finishing the next persons order, even though they ordered after us. They were also arguing with customers who asked for scoops in a cone. Staff accidentally gave them their order in a cup and refused to change it. All the while we were still waiting for our own order. Overall really poor customer service skills, extremely unorganized and unprofessional behavior towards customers.
Food: 1
Service: 1
C. Ryan Edgar
We’ve never had a bad experience when visiting this awesome lakefront restaurant. The perfect spot end or start your daily stroll. Coffee is good, food is tasty, and the view is amazing.
Ashley De L
My family recently had a get together with around 11 people. We have ordered from Boathouse Grill in the past so decided to again this time around.We ordered the Pork soulaki dinner for 2 (comes with 6 skewers) and 2x the Chicken souvlaki dinner for 4 (comes with 12 skewers each). In total that would be 30 skewersl, which be plenty.Once we brought the food home and started to serve our guests, we noticed some very disappointing changes. The amount of meat skewers in each combo had decreased by 2 skewers, so instead of 30 we received 24. We also were not given salad dressing, which I know can happen.We looked up the menu again to see if we looked at an old menu or the wrong menu in general. We even called to let them know we got less than we thought and asked if the menu had changed. The lady who answered said they in fact DID change things BUT had not been able to change their menus yet (she said they've been trying to change it hut have had some difficulty).We were very upset about this. If things change and cannot be shown on a menu, the customer should know about this when calling to order. We now get less food for the same $$ and felt horrible when our guests were wanting more. The rice and potatoes were plentiful but we assume they just add more to replace the skewers that are no longer given.The food itself also was not as tasty. Very dry and overcooked meat, rice and potatoes lacked flavour, the pita was hard and very minimal salad for our guests.This was our go-to for get togethers in the past but we have seen a decline and with the high price for less food and lower quality, we will not be returning customers.If wondering, we spent around $260.00. We were not offered money back or anything for the menu change. Very sad.
Food: 3
Service: 2
Bridget McKeever
It's an outdoor patio, the atmosphere is the lake front; I enjoy that. I only ever have a hot dog, fries, and ice cream; they are always quite delicious. The ladies at the counter are quiet but friendly and efficient. This is one of my favourite lunch places (close to work).
Atmosphere: 3
Food: 4
Service: 5
Iman
Burgers are awful and definitely frozen. Got my order wrong. Lady at the counter was nice though.Will not be back.
Atmosphere: 5
Food: 1
Service: 2
Avi Noel
The best thing about this place is the view. The seating is limited, so you'd have to time it so you don't get here on a public holiday. The food is ok, nothing earth shattering. The staff is friendly and helpful.
Amazing Greek chicken or pork souvlacki w/ Greek salad. Homemade onion rings. Overlooking the marina and Scugog Island
Atmosphere: 5
Food: 5
Service: 5
Avinash Noel
The best thing about this place is the view. The seating is limited, so you'd have to time it so you don't get here on a public holiday. The food is ok, nothing earth shattering. The staff is friendly and helpful.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Regular Fries
Alyssa Ball
Hands down the absolute best chicken souvlaki I’ve ever had!!! So delicious!
Atmosphere: 5
Food: 5
Service: 5
Alyssa Ball
We picked up takeout tonight and oh my good god….. Hands down THE BEST chicken souvlaki dinner we have ever had!!!! Their portions are also very generous! 10/10 highly recommend Boathouse Grill!
Xander May
They charged us for 3 single scoops of ice cream instead of a 3 scoop which ended up being over double the cost and there was no way to see this ahead of time because nothing is itemized on their POS terminal or receipt. They also got one of 3 flavours wrong. When trying to address the mistake in our order, the lady working there began yelling almost immediately and said “Take it or don’t I don’t care you already gave us the money, order better next time”. We left shortly thereafter, not wanting to cause a scene over ice cream.The kawartha ice cream was good, but probably won’t be going back during that shift
Over priced ice cream. Had a hair in it. And rude staff. Be prepared to pay extra for a cup for your ice cream cone. 50c each. Rip off.
Over priced ice cream. Had a hair in it. And rude staff. Be prepared to pay extra for a cup for your ice cream cone. 50c each. Rip off.
it took 30 minutes to make a fish and chips, which isnt even that good, why is it even called a combo when nothing extra is included
Atmosphere: 4
Food: 2
Service: 1
As the warmer weather approaches, my heart only wants chip truck food. We stumbled across this while walking the path along the lake. We were not disappointed at all! There is plenty of seating, and a large menu. You are a hop, skip, and a jump away from the park and downtown Port Perry.
We ordered the chicken burger combo, and the Hotdog combo. Both of us were happy with our food, only suggestion I would make is to have more salt on the fries. (I am also a huge lover of salt. So may just be me. haha)
While you eat you can look over the water, watch the boats go by, and see the kids fishing. Really offers something for everyone here. We absolutely will be back!
(also, a reminder that they only accept cash and debit!)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burger Combo, ° Hotdog Combo
My single scoop in a cone looked more like a half scoop. Only got half my order and they started giving out the next person's ordered. When I told the lady we were missing one order still, she insisted on finishing the next persons order, even though they ordered after us. They were also arguing with customers who asked for scoops in a cone. Staff accidentally gave them their order in a cup and refused to change it. All the while we were still waiting for our own order. Overall really poor customer service skills, extremely unorganized and unprofessional behavior towards customers.
Food: 1
Service: 1
We’ve never had a bad experience when visiting this awesome lakefront restaurant. The perfect spot end or start your daily stroll. Coffee is good, food is tasty, and the view is amazing.
My family recently had a get together with around 11 people. We have ordered from Boathouse Grill in the past so decided to again this time around.We ordered the Pork soulaki dinner for 2 (comes with 6 skewers) and 2x the Chicken souvlaki dinner for 4 (comes with 12 skewers each). In total that would be 30 skewersl, which be plenty.Once we brought the food home and started to serve our guests, we noticed some very disappointing changes. The amount of meat skewers in each combo had decreased by 2 skewers, so instead of 30 we received 24. We also were not given salad dressing, which I know can happen.We looked up the menu again to see if we looked at an old menu or the wrong menu in general. We even called to let them know we got less than we thought and asked if the menu had changed. The lady who answered said they in fact DID change things BUT had not been able to change their menus yet (she said they've been trying to change it hut have had some difficulty).We were very upset about this. If things change and cannot be shown on a menu, the customer should know about this when calling to order. We now get less food for the same $$ and felt horrible when our guests were wanting more. The rice and potatoes were plentiful but we assume they just add more to replace the skewers that are no longer given.The food itself also was not as tasty. Very dry and overcooked meat, rice and potatoes lacked flavour, the pita was hard and very minimal salad for our guests.This was our go-to for get togethers in the past but we have seen a decline and with the high price for less food and lower quality, we will not be returning customers.If wondering, we spent around $260.00. We were not offered money back or anything for the menu change. Very sad.
Food: 3
Service: 2
It's an outdoor patio, the atmosphere is the lake front; I enjoy that. I only ever have a hot dog, fries, and ice cream; they are always quite delicious. The ladies at the counter are quiet but friendly and efficient. This is one of my favourite lunch places (close to work).
Atmosphere: 3
Food: 4
Service: 5
Burgers are awful and definitely frozen. Got my order wrong. Lady at the counter was nice though.Will not be back.
Atmosphere: 5
Food: 1
Service: 2
The best thing about this place is the view. The seating is limited, so you'd have to time it so you don't get here on a public holiday. The food is ok, nothing earth shattering. The staff is friendly and helpful.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Regular Fries, Chicken Burger
Restaurantji Recommends
Amazing Greek chicken or pork souvlacki w/ Greek salad. Homemade onion rings. Overlooking the marina and Scugog Island
Atmosphere: 5
Food: 5
Service: 5
The best thing about this place is the view. The seating is limited, so you'd have to time it so you don't get here on a public holiday. The food is ok, nothing earth shattering. The staff is friendly and helpful.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Regular Fries
Hands down the absolute best chicken souvlaki I’ve ever had!!! So delicious!
Atmosphere: 5
Food: 5
Service: 5
We picked up takeout tonight and oh my good god….. Hands down THE BEST chicken souvlaki dinner we have ever had!!!! Their portions are also very generous! 10/10 highly recommend Boathouse Grill!
They charged us for 3 single scoops of ice cream instead of a 3 scoop which ended up being over double the cost and there was no way to see this ahead of time because nothing is itemized on their POS terminal or receipt. They also got one of 3 flavours wrong. When trying to address the mistake in our order, the lady working there began yelling almost immediately and said “Take it or don’t I don’t care you already gave us the money, order better next time”. We left shortly thereafter, not wanting to cause a scene over ice cream.The kawartha ice cream was good, but probably won’t be going back during that shift
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