Tim Hortons
15930 Old Simcoe Rd, Port Perry
(905) 982-0924
Recent Reviews
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Great service drive thru is actually very fast moving i was welcomed by “mannish” the one who received the order he respectfully treated me well and the service was really great
Atmosphere: 5
Food: 5
Service: 5
Ordered Double stacked scrambled egg loaded wrap with no cheese and maple butter bacon. Got regular egg instead. Was charged for scrambled egg. Staff at the location don't care about accuracy cause half the time people can't come back to complain. This happened twice with me. Someone need to train staff to hold themselves to a higher integrity. Extremely disappointing.
Atmosphere: 3
Food: 1
Service: 2
The drive-thru staff was extremely disappointing. I visited on August 25, 2025, at 5:10 p.m., and the person who took my order struggled with English and was very rude. He mentioned his name was something like Nill or Lil. Based on this experience, I wouldn’t recommend this location. It seems like poor staffing decisions are affecting service quality.
Atmosphere: 1
Food: 2
Service: 1
Always something wrong with my order. Steeped tea tastes burnt every time. Greeted at the speaker with “wagwan brother”.
Atmosphere: 1
Food: 1
Service: 1
Waited over 10 min for a toasted bagel and a coffee; coffee order was wrong and after 10 plus min I couldn’t wait for the bagel anymore. Disgraceful service. There are two other franchises in town, if you need Tim’s give a different one your business.
Food: 1
Service: 1
They can’t make good coffee always sour or burnt
I always have a great experience at this Tim Hortons thanks to Mandeep! She is super friendly, polite, and always greets customers with a big smile. My order is prepared quickly and just the way I like it every time. It’s refreshing to see someone who genuinely cares about providing great service.
Every other Tim's makes the cold brew properly, layered. This locations cold brew always looks and tastes like iced coffee. For such a expensive drink I would expect a lot more consistency!
Atmosphere: 2
Food: 1
Service: 1
Really nice staff
Atmosphere: 5
Food: 3
Service: 5
I had a great experience at Tim Hortons thanks to Neha. She was polite, quick, and very professional. She handled the busy line with calm and efficiency, and still managed to greet each customer with a smile. My order was correct, fresh, and served fast. Employees like Neha make a real difference—thank you for the great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing customer service
Atmosphere: 5
Food: 5
Service: 5
Delightful service and good atmosphere to be around. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
I ordered small French vanilla yesterday they took money. They took my points. This is gambling I ask no response
Atmosphere: 1
Clean restaurant, friendly staff actually say hello good morning and dont rush your order, tasty fresh bakery items
Atmosphere: 5
Food: 5
Service: 5
Been through this tim Hortons multiple times ..it’s always been wonderful experience ..food is always served fresh and perfectly cooked
Atmosphere: 5
Food: 5
Service: 5
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