I paid for a double and clearly said double cheeseburger, yet they gave me a single.
Cherry
This Wendys is the best one i’ve been to !! Staff is great, Leanne is the best!
Food: 5
Service: 5
Janet Mohr
First get to window at drive through and missing a burger. Order another burger charged another $10 and change then get handed a burger and fries I don’t order fries! The burgers I did order were bacon deluxe. Drive 30 minutes home to fine no bacon on any burger!!!!!
Johncarlo D'Alessandro
Brenda and Anna was especially considerate. Helped me out greatly today!
Atmosphere: 5
Food: 5
Service: 5
Maria
The employees were friendly, but they forgot my meal's fries.
Atmosphere: 3
Food: 3
Service: 2
Sharon Zayne
Bun was so stale I couldn't consume it. My spouse's Hamburger fell apart because the bun was so stale. Do better please. Won't go back.
Was just here. We ordered 1 baconator double with no cheese and extra bacon combo, 1 cobb salad and a jbc with no lettuce and no tomato, 1 daves double on a lettuce bun combo, 1 more jbc with a baked potato. The order was rung in completely correct however we got home and the baconator was on a lettuce bun and the 1 jbc had lettuce when it wasnt supposed to. Went back, they replaced it with *another* baconator on a lettuce bun and *another* jbc with tomato on it this time when not supposed to. Went back again and received another baconator on a bun this time but with cheese on it when not supposed to, good thing i checked before leaving the parking lot again. Went back and talked to the manager this time and i kid you not he absolutely did NOT care about this at all, he went and finished up the orders in drive thru before even attempting to fix our order for the THIRD time. That was completely unacceptable and nobody even apologized for the repeated mistakes in fact they didnt even look surprised that this kept happening. So dont spend ur money here they literally do not care.
Atmosphere: 1
Food: 4
Service: 1
Brooklyn Beans
Whoever is working in the drive through this morning was extremely rude, and was rushing me before I could even finish saying my order. Iv came to this location previous times before work and every time im met with poor drive through customer service. I work in the service industry and this is so ridiculously far from what should be expected from the average experience with manners a person should have. Poor service. No manners.
Service: 1
Eddie Macd
Awesome great food
Atmosphere: 5
Food: 5
Service: 5
browneyedgirl442
Have to give it to Wendy's in Port Perry, always get great service no matter how busy they are or what time of day it is. Staff are friendly and welcoming. But they definitely made our day with their delicious frosties after my son and I had such a terrible experience moments before at the rude Dairy Queen next door. Thanks for the amazing service Wendy's, you are go to be are go to for ice cream here on out frosty's for the win!
Atmosphere: 5
Food: 5
Service: 5
Eric Hayton
Made a standard order, no special requests. Staff put my burger on the tray and we waited for chicken strips. After 15 minutes I still didn’t have my order. Finally got it after 18 minutes and complaining
Worst customer service
Atmosphere: 1
Food: 3
Service: 1
Rude lady in the counter. Needs better service.
Food: 4
I paid for a double and clearly said double cheeseburger, yet they gave me a single.
This Wendys is the best one i’ve been to !! Staff is great, Leanne is the best!
Food: 5
Service: 5
First get to window at drive through and missing a burger. Order another burger charged another $10 and change then get handed a burger and fries I don’t order fries! The burgers I did order were bacon deluxe. Drive 30 minutes home to fine no bacon on any burger!!!!!
Brenda and Anna was especially considerate. Helped me out greatly today!
Atmosphere: 5
Food: 5
Service: 5
The employees were friendly, but they forgot my meal's fries.
Atmosphere: 3
Food: 3
Service: 2
Bun was so stale I couldn't consume it. My spouse's Hamburger fell apart because the bun was so stale. Do better please.
Won't go back.
Food: 1
Service: 2
been there often and staff are not friendly
Atmosphere: 3
Food: 4
Service: 1
Miserable people working there.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Was just here. We ordered 1 baconator double with no cheese and extra bacon combo, 1 cobb salad and a jbc with no lettuce and no tomato, 1 daves double on a lettuce bun combo, 1 more jbc with a baked potato. The order was rung in completely correct however we got home and the baconator was on a lettuce bun and the 1 jbc had lettuce when it wasnt supposed to. Went back, they replaced it with *another* baconator on a lettuce bun and *another* jbc with tomato on it this time when not supposed to. Went back again and received another baconator on a bun this time but with cheese on it when not supposed to, good thing i checked before leaving the parking lot again. Went back and talked to the manager this time and i kid you not he absolutely did NOT care about this at all, he went and finished up the orders in drive thru before even attempting to fix our order for the THIRD time. That was completely unacceptable and nobody even apologized for the repeated mistakes in fact they didnt even look surprised that this kept happening. So dont spend ur money here they literally do not care.
Atmosphere: 1
Food: 4
Service: 1
Whoever is working in the drive through this morning was extremely rude, and was rushing me before I could even finish saying my order. Iv came to this location previous times before work and every time im met with poor drive through customer service. I work in the service industry and this is so ridiculously far from what should be expected from the average experience with manners a person should have. Poor service. No manners.
Service: 1
Awesome great food
Atmosphere: 5
Food: 5
Service: 5
Have to give it to Wendy's in Port Perry, always get great service no matter how busy they are or what time of day it is. Staff are friendly and welcoming. But they definitely made our day with their delicious frosties after my son and I had such a terrible experience moments before at the rude Dairy Queen next door. Thanks for the amazing service Wendy's, you are go to be are go to for ice cream here on out frosty's for the win!
Atmosphere: 5
Food: 5
Service: 5
Made a standard order, no special requests. Staff put my burger on the tray and we waited for chicken strips. After 15 minutes I still didn’t have my order. Finally got it after 18 minutes and complaining
Atmosphere: 1
Food: 3
Service: 1
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