Hero Certified Burgers

Great food and great customer service. The staff were very helpful and friendly.
This is a great place. The fries are gluten free which is a treat for me. You can also order a poutine gluten free, as the gravy is also gluten free. And, you can also request a gluten free bun for your burger. It's very rare to have a place you can eat out that is able to meet your gluten free needs, but I'm very impressed with these guys.

I recently visited Hero Certified Burgers, and I must say, the experience was absolutely amazing! The moment I walked in, I was greeted with friendly smiles and great service. The place was clean, well-organized, and had a comfortable vibe.

I ordered one of their signature burgers, and it was outstanding! The patty was juicy and full of flavor, the toppings were fresh, and the bun was perfectly toasted. You can really taste the quality in every bite. It didn’t feel like fast food—it felt like a gourmet experience.

What stood out the most was how clean the kitchen looked and how seriously they take food quality. Everything tasted fresh, and the burger was cooked to perfection.

The staff was super polite and made sure I had everything I needed. Service was quick and professional. It's rare to find a burger joint that balances quality, speed, and good vibes all together.

Whether you’re a burger lover or just looking for a solid meal, I highly recommend trying out Hero Certified Burgers. It’s a place I’ll definitely be coming back to

I like to come here for their 8oz burgers and they had a free combo deal this time which made it an amazing deal. The guy was very friendly and it's a shame it's so empty in the restaurant.

Always consistent in taste and flavor

Absolutely loved my experience at Hero Certified Burgers!
I recently visited this location and I must say — everything from the food to the service was on point. The burger I ordered was perfectly grilled, juicy, and packed with flavor. The bun was fresh and soft, and the toppings were crisp and balanced just right. You can really tell they care about quality.

What impressed me even more was the cleanliness of the place and how professional and welcoming the staff were. They served with a smile, helped me customize my order, and made sure everything was perfect.

I also appreciated that they offer halal options, which is very important to me. The portion sizes were generous, and honestly, every bite was worth it. You don’t always get this level of service and taste at fast food places, but Hero Certified is a clear exception.

Highly recommend this spot if you're craving a real burger made with care. Definitely coming back again. 💯🍔

Hasini was great. She provided excellent service and made our experience well worth it.

Grew up in Richmond Hill and used to hit this place up all the time. Was down visiting my parents so decided to stop in.

1) The girl at the cash taking the orders was RUDE. Interrupted both my wife and I while we were trying to order our food to tell us we were doing it wrong because their burgers already come with toppings… okay. I’m telling you what I want… why are you arguing with me? Then when I asked if they had malt vinegar, she rolled her eyes and said no.

2) What happened to the fries? They used to be delicious, hot, fresh cut potatoes. Now they are bland, stale, frozen crap. They were so bad I nearly asked for my money back. Especially considering two burgers, fries, a poutine and two drinks was almost 50 bucks.

3) We waited like 15 mins, which is fine when the food is fresh, but when I got my burger it was somehow cold. And MESSY. Whoever is working in the back goes HARD on sauce toppings, yet seems to ration tomatoes like its wartime considering I only got one tiny slice as thick as a piece of paper.

Overall, horrendous experience. Will not ever be going back and I highly suggest you don’t either.

Atmosphere: 1

Food: 1

Service: 1

Superb dishes

Atmosphere: 5

Food: 5

Service: 5

Great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Poutine

Amazing, I am Indian but this food ? just wow

Atmosphere: 5

Food: 5

Service: 5

Last time when we had a trip to Canada we had a great time in this restaurant,Really worth visiting:)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Great place, it’s my go to place for halal burgers probably the best burgers in Richmond hill. The customer service is excellent as always.

Atmosphere: 5

Food: 5

Service: 5

So far this is the best Hero burgers I have ever visited. Excellent customer service with a friendly atmosphere:) Highly recommended!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken, Potato Fries, Cheeseburger

Great food

Atmosphere: 5

Food: 5

Service: 5

Well only 3 people in the store that included me, 1person was eating, 2 of us waiting for our food. After I waited for time, I got my burger, which was the Smashburger and it was cool…even the cheese wasn’t melted and I also ordered the Mexican Poutine and again it wasn’t very warm either or even tasty. I just thought it was all I complete fail sorry I like fresh “hot” food and there was no was no excuse to serve coldish food….won’t be returning… I don’t know what else to say. WORST BURGER EVER. I was starving, I couldn’t even eat it.Total bill was $18.70

Atmosphere: 2

Food: 1

Service: 3