I am writing to express my disappointment with a recent delivery order. We ordered a small, and medium poutine and boneless bites, which took over an hour to be delivered.
Upon opening the food, I was very let down by the poutine. The medium poutine was mostly fries and gravy and contained significantly fewer cheese curds than the small poutine we also ordered. I estimate there were only about 8-10 curds in total, which is truly not enough to justify calling it poutine.
Unfortunately, I did not take photos, but the difference in cheese curd quantity was visibly striking upon opening the container. This was the most disappointing poutine experience I've had. I hope this feedback helps you improve the consistency and quality of your food, particularly with a classic menu item like poutine.
Atmosphere: 1
Food: 1
Service: 1
Sam McGivern
Ordered a pizza for delivery online at 3pm. Called them at 4pm because it had not arrived yet. Sounded like they didn’t even get the order at all, and the kid just found it when I called at 4. Then I guess they started my order at 4 because it didn’t get delivered until around 5pm. 2 hours for 2 medium pizzas and a sub. Clearly a very mismanaged pizza joint.
Thierry Daboval
Pizza is very good, but better to not ask for delivery and get it yourself. Usually in 20-30 minutes. Otherwise you can get surprised. Very small place and the kitchen may need to cleaning.
Atmosphere: 2
Food: 3
Service: 4
Matthew Dickie
Pizza and chicken Caesar salad 🥗 were delicious
Atmosphere: 5
Food: 5
Service: 5
Keith Thoms
We literally live 2 minutes away and it takes 2 hours to get a delivery from here, I'm sticking with Domino's from now on
Logan Bierman
The pizza is sooo tood
Atmosphere: 3
Food: 5
Service: 5
RE 45
I don’t know how on this earth you can mess up an order so badly. 60$ for the smallest large I’ve ever seen, and you didn’t even get the order right, bacon and chicken is what I ordered. And what I got was bacon chicken peppers and mushrooms. Overpriced and you don’t even get what you ordered.
Food: 3
Service: 1
Sheri K
I guess I’ve been lucky ordering from here a couple of times recently. My pizza was hot, loaded with cheese and toppings and a reasonable price, in my opinion, given the amount/quality of ingredients. I will agree with others though…. Atmosphere is pretty lacklustre and delivery can take foreeever. But my pizza tasted great, hence the four stars.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pizza
Brad Winfield
Worst pizza joint in the area, their large is a medium at best with little toppings. Not to mention the staff is miserable when you walk in, doesn’t Suprise me cause it’s a dump to begin with. Last time I’ll give money to Milanos ever.
Atmosphere: 1
Food: 1
Service: 1
jesse lavictoire
It takes 2 hours to get delivered, it’s usually cold …..
Pizza was super good the best I’ve had in a long time. Lots of toppings, cheese was fantastic and not greasy highly recommend
Food: 5
Service: 5
Recommended dishes: Pizza
Buddy Ryan
I've been a customer of this Milanos for more than 15 years and I've had no problems at all food is great ... but since Covid , prices have went through the roof and much smaller portions and they forget drinks alot of the times , and today was my worst experience yet , and ordered small donair platter and to make the fries a poutine and the donair with no tomatoes with sweet and sour sauce and 2 orange crush for $29.99 , and it was cold , they put tomatoes when I said not too, and never put any sweet and sour sauce on either and forgot one of the drinks and the poutine was so small I had a laugh ... never again will I ever order from Milanos Barrhaven....
Eric Gervais
Simply awesome to have this quality out
Atmosphere: 5
Food: 5
Service: 5
Aar Aar
Good food but the order often can take 2-3 hours, it is wrong or they forget items. Sometimes a male delivery person shows up all stoned smelling like weed and music blarring from car.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza, Cheeseburger with Bacon
Stephanie Bourdeau
Vegetarian options: Its all good we just cant read menu
I am writing to express my disappointment with a recent delivery order. We ordered a small, and medium poutine and boneless bites, which took over an hour to be delivered.
Upon opening the food, I was very let down by the poutine. The medium poutine was mostly fries and gravy and contained significantly fewer cheese curds than the small poutine we also ordered. I estimate there were only about 8-10 curds in total, which is truly not enough to justify calling it poutine.
Unfortunately, I did not take photos, but the difference in cheese curd quantity was visibly striking upon opening the container. This was the most disappointing poutine experience I've had. I hope this feedback helps you improve the consistency and quality of your food, particularly with a classic menu item like poutine.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza for delivery online at 3pm. Called them at 4pm because it had not arrived yet. Sounded like they didn’t even get the order at all, and the kid just found it when I called at 4. Then I guess they started my order at 4 because it didn’t get delivered until around 5pm. 2 hours for 2 medium pizzas and a sub. Clearly a very mismanaged pizza joint.
Pizza is very good, but better to not ask for delivery and get it yourself. Usually in 20-30 minutes. Otherwise you can get surprised. Very small place and the kitchen may need to cleaning.
Atmosphere: 2
Food: 3
Service: 4
Pizza and chicken Caesar salad 🥗 were delicious
Atmosphere: 5
Food: 5
Service: 5
We literally live 2 minutes away and it takes 2 hours to get a delivery from here, I'm sticking with Domino's from now on
The pizza is sooo tood
Atmosphere: 3
Food: 5
Service: 5
I don’t know how on this earth you can mess up an order so badly. 60$ for the smallest large I’ve ever seen, and you didn’t even get the order right, bacon and chicken is what I ordered. And what I got was bacon chicken peppers and mushrooms. Overpriced and you don’t even get what you ordered.
Food: 3
Service: 1
I guess I’ve been lucky ordering from here a couple of times recently. My pizza was hot, loaded with cheese and toppings and a reasonable price, in my opinion, given the amount/quality of ingredients.
I will agree with others though…. Atmosphere is pretty lacklustre and delivery can take foreeever. But my pizza tasted great, hence the four stars.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pizza
Worst pizza joint in the area, their large is a medium at best with little toppings. Not to mention the staff is miserable when you walk in, doesn’t Suprise me cause it’s a dump to begin with. Last time I’ll give money to Milanos ever.
Atmosphere: 1
Food: 1
Service: 1
It takes 2 hours to get delivered, it’s usually cold …..
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Pizza was super good the best I’ve had in a long time. Lots of toppings, cheese was fantastic and not greasy highly recommend
Food: 5
Service: 5
Recommended dishes: Pizza
I've been a customer of this Milanos for more than 15 years and I've had no problems at all food is great ... but since Covid , prices have went through the roof and much smaller portions and they forget drinks alot of the times , and today was my worst experience yet , and ordered small donair platter and to make the fries a poutine and the donair with no tomatoes with sweet and sour sauce and 2 orange crush for $29.99 , and it was cold , they put tomatoes when I said not too, and never put any sweet and sour sauce on either and forgot one of the drinks and the poutine was so small I had a laugh ... never again will I ever order from Milanos Barrhaven....
Simply awesome to have this quality out
Atmosphere: 5
Food: 5
Service: 5
Good food but the order often can take 2-3 hours, it is wrong or they forget items. Sometimes a male delivery person shows up all stoned smelling like weed and music blarring from car.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza, Cheeseburger with Bacon
Vegetarian options: Its all good we just cant read menu
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