Chuck's Roadhouse Bar & Grill

Very slow service. Almost got up and left.

An amazing experience here last night. Sue is an amazing owner and Monica is and was an exceptional server. The food was fantastic and our steaks were cooked to perfection.
Everything came out super fast and and tasted amazing. This is my weekly haunt as it is my cheat meal for the week. Couldn't have asked for a better experience. Thanks to Monica who reminded me about the mushrooms.
It's good being a regular 😀

Had dinner here with friends today, it was ridiculously poor service! We were seated outside since it was full inside, opted outside seating. Gave our order around 7, mostly steak. We have to wait for more than 1 hour. We followed up our orders twice and we realized that all seated inside the restaurant were served and most of them left and our orders were not even out. We were informed there’s some issues in the kitchen. But more than 1hour??? We’re not even offered complementary drinks or something to compensate the long wait. Staff didn’t even apologized! 8pm 2 orders were served and others, around 8:10pm. Steaks were cooked unevenly. Medium rare steak became half medium rare half well done. It wasn’t seasoned enough. One of our orders was sent back to the kitchen because it was well done and hard. The new order came within 7 minutes. If that’s the case, a medium rare steak took 7minutes to cook, why our orders took more than 1 hour? It wasn’t our first time at chucks, but after the experience, I don’t think we’re coming back and won’t refer the restaurant to others at all. I hope the management should look into this situation so that it won’t happen again in the future. We’re so disappointed!

One of the best meals we've had in a long time . We were greeted at the door with a smile and made us feel very welcome. Service was excellent and the price was good for our meals

Service was amazing.

Great service, good specials on beer and appetizers

Atmosphere: 5

Service: 5

Atmosphere amazing very cozy! Service was a ten , great service and fast
The T bone steak was cooked to perfection! So tasty, bake potato huge option ($ 150)
Chuck signature Caesar drink so Aboulutely delicious
Blue vodka cool great! Price perfect, 4 Caesar, 2 vodka cool , 3 pops, gravy ($1.99)mushrooms( $1.99) on side , 2 children menu, double chuck burger , 2 t bones steaks 14 oz, 2 ribeye steaks 12oz super large Ice cream desert that feed three
So 4 Adult, 3 children the bill was amazing $ 250.00 fantastic
I highly recommend Chuck’s ( Canadian franchise ) and the steaks the best !

Atmosphere: 5

Food: 5

Service: 5

Not too bad. Service took a while even though there wasn’t much people around.
No idea what an “honest to goodness fee” but got charged for that

Atmosphere: 3

Food: 2

Service: 3

Chucks is our go to spot! We eat here often and have never had a bad meal. The food is delicious, the prices are very affordable and we always receive service with a smile. Tonight we went for rib night and I was blown away by how tender and delicious the ribs were. You can’t go wrong at Chucks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spinach and Artichoke Dip, Steak and Lobster Tail or Surf and Turf, Full Rack of Ribs, Fish and Chips, Buffalo Chicken Quesadilla, Nachos

My husband and I have been going to chucks frequently for the last few months. We bring our son who loves the staff and atmosphere you also can’t go wrong with 4$ beers from 11am-4pm. My husband has had every steak on the menu and his favourite by far is the 10 ounce with sweet potatoes fries. We love their chicken quesadilla, calamari, Montreal smoked meat sandwiches and so much more! 100% recommend

Atmosphere: 5

Food: 5

Service: 5

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

I recently had an incredibly disappointing experience at Chuck’s Roadhouse in Sarnia, and I feel compelled to share it. The food was absolutely terrible. The so-called “veggie nachos” were a joke—they had meat crumbled up on top, and there were no veggies in sight. If they’re supposed to be veggie nachos, why is there meat on them in the first place? To make matters worse, the meat was pink, which is completely unacceptable and unsafe.

The chicken was also a huge letdown. It was dry and hard, like it had been sitting out for hours, with barely any sauce on it. Not to mention, my drink had what looked like a fruit fly in it. When I brought it up to the staff, they claimed it was just “something from the bar.” Whether it’s a bug or not, that response was disgusting and unprofessional. If something is wrong, it should be fixed, not argued about.

What really made this experience worse was the lack of any attempt to make things right. There was no compensation, no apology—just a dismissive attitude. I used to love this place, but after this experience, I will never return. If they’d handled the situation properly, without the hassle and with some sort of resolution, maybe I would’ve considered coming back. Very disappointed, and I can’t recommend this place to anyone anymore.

Atmosphere: 1

Food: 1

Service: 1

Nice restaurant for wine and dine. Above average customer service. Food is above average. Nice location.

Atmosphere: 4

Food: 4

Service: 3

Service was not good. Waitress forgot my meal. We were larger group and my meal was forgotten.Gave me Xtra pc of chicken instead of offering discount/comp meal.When time to pay,she was so confused who paid/who didn't.She never came back to table during meal to ask if anyone wanted refill on drinks.

Atmosphere: 4

Food: 3

Service: 2

Great place. Good food, nice atmosphere.

Kid-friendliness: They have a kids menu.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chicken Fingers and Fries, Ceasar Salad, Onion Rings, Half Ribs and Honey Garlic Wings