Our server amanda was amazing. She was very busy and still was prompt and attentive. We will be returning because of her.
Lorene Dodman
Terrible service. An hour and a half in total in the restaurant with the server having 2 tables of 3 people. Took an HOUR to receive our main meal.
We went in on Sunday for a late lunch arriving just after 3pm. A large group left as we came and there were two other tables with 3-4 people each. The server came to take our drink order and took our food order when she brought back the drinks. Our starter arrived 10 minutes or so later. Then we sat and waited, and waited until after 4pm to get our main meal. We have a 4 year old and a 9 month baby to add. We received our food and had no cutlery. The servers significant other came in during this time and sat a table so we had to get another server to bring us cutlery because she was standing talking to him and didn’t care to check in on us. After we received our cutlery our server checked in 5 minutes after we started eating and did not return to the table until I asked another server to please send our server to the table to get our daughter her ice cream she had been waiting for as she had been done eating for 15-20 minutes. When our server arrived at the table we asked for ice cream, the bill and a take out container so we could leave. Very frustrating experience to watch this persons significant other come in, order his food about 15 minutes after us, receive his food 15 minutes before us, watch him eat and her eat while we hadn’t even received our food yet, he paid and left within 45-50 minutes. The server of course stopped to socialize with him for the majority of his stay and failed to provide adequate service to other customers in the restaurant. Will never return in the future.
Nicholas Moniz
I used to enjoy coming to this sports bar with friends, but one experience completely changed that. During a recent Leafs playoff game, our group was cheering respectfully and tapping the bar stand to show support, something we’ve seen and done many times at other games without issue.
Instead of kindly asking us to stop, the supervisor on shift, Amanda, approached us with immediate attitude, saying things like “all of you are incredibly disrespectful”. Despite that, we stayed calm and said we’d stop if it was a problem.
Shortly after, Amanda had our server bill us out early which was a clear sign she wanted us out. This was incredibly frustrating, as we were ordering drinks, respecting staff, and waiting for the food specials to start. It also unfairly put the server in a tough spot, since she provided great service and deserved tips that many of us now don’t want to do after receiving unfair treatment.
If Amanda is working, I’d recommend either requesting a different server or going somewhere else. The attitude we received was uncalled for and not what you expect from a place that promotes itself as a sports bar.
NoahFe
the atmosphere here is almost good, until you deal with Amanda, she is an awful person and doesnt like sports, for a sports bar you wouldnt think they would get mad about having some emotion well watching, unfortunately Amanda make sly comments and hate the sound of happy fans, on top of this if you hurt her ego by asking why making light cheers and celebrations for a playoff game is bad she gets hurt and tell you to leave. this really sucks because in the past its been a good experience and the poor server herself seems nice but the last handful of times, amanda has felt the need to put her input into personal conversations and is upset whenever anyone around her is happy because she frankly hates her job, hell she complained and got made at her own workers and even they looked annoyed with her since she never stops complaining. this may seem like its just hate and or an over reaction sadly i feel like im honestly being generous to her attitude.
Mathew Blayney
Long time customers of this restaurant. Frequent visitors, very disappointed that Amanda kicked us out for lightly tapping on the hardwood bar when cheering for the Leafs. This is not a sports friendly bar. Friends and family choosing somewhere else to watch sports from now on.
Edit: We are not returning at all. Even just to eat. 5+ years of loyalty ruined in one night.
Scott Windover
Very good ! Recently went and they were able to accomodate a large group of people easily. Food and service are great.
mt36rules
Since change of managment i have been back and service and food were much much better my original review is below
Waitress refused to get a high chair for my child server avoided our table like the plague took over 20 mins just to get refills on our drinks my food came out burnt when i finally was able to get some ones attention about it they blamed me for not telling them sooner even though i tried for a good half hour server also messed up my bill and forgot to ring in my friends food terrible food and even worse service i wont be back
Kay Ceee
Honey garlic sauce on chicken wings was extra sweet and not enjoyable. Our waitress wasn't the friendliest.
Honest Review
My absolute favourite Crabby Joes to visit! The staff here are ALWAYS friendly, attentive and polite! The atmosphere is always amazing and the food is always fresh! Chicken Parm is by far my favourite dish to get! Always nice to have a family outing at this location!
Went for lunch, waited more than 5 mins at the table, no one care to attend us. Poor customer service from the management.
Gloria Crevier
Had a great meal last nite…chicken cashew bowl…..service was great…I’d like to see Crabby Joes have more diners….great food great atmosphere.
Mugunthan B
I had the pleasure of visiting Sarnia, Ont for an event and decided to stop by Crabby Joe's with two friends for some drinks and food. And let me tell you, it was the perfect choice!
From the moment we walked in, we felt at ease. The laid back atmosphere was just what we needed after a busy day. The menu was filled with comfort food classics and some fresh, exciting dishes that had something for everyone. Our drinks were top notch, and the food was absolutely delicious. The coconut shrimp was crispy, flavorful and the calamari with Thai chili was also incredible, Plus, they had a great selection of drinks on tap, which added to the overall experience.
The staff at Crabby Joe's were incredibly friendly and attentive, making sure we had a fantastic time. It's the kind of place where you can catch up with friends, enjoy a family gathering.
Athithan B
The service was exceptional. We were seated right away. Our server was very helpful and what she recommended was good. When the food came, it was fresh and tasted good. I would definitely recommend this place for a nice hangout with friends.
Vageesan Gunaratnam
I've been here a few times now. Always a great experience. The food is amazing and the staff are great.
Our server amanda was amazing. She was very busy and still was prompt and attentive. We will be returning because of her.
Terrible service. An hour and a half in total in the restaurant with the server having 2 tables of 3 people. Took an HOUR to receive our main meal.
We went in on Sunday for a late lunch arriving just after 3pm. A large group left as we came and there were two other tables with 3-4 people each. The server came to take our drink order and took our food order when she brought back the drinks. Our starter arrived 10 minutes or so later. Then we sat and waited, and waited until after 4pm to get our main meal. We have a 4 year old and a 9 month baby to add. We received our food and had no cutlery. The servers significant other came in during this time and sat a table so we had to get another server to bring us cutlery because she was standing talking to him and didn’t care to check in on us. After we received our cutlery our server checked in 5 minutes after we started eating and did not return to the table until I asked another server to please send our server to the table to get our daughter her ice cream she had been waiting for as she had been done eating for 15-20 minutes. When our server arrived at the table we asked for ice cream, the bill and a take out container so we could leave. Very frustrating experience to watch this persons significant other come in, order his food about 15 minutes after us, receive his food 15 minutes before us, watch him eat and her eat while we hadn’t even received our food yet, he paid and left within 45-50 minutes. The server of course stopped to socialize with him for the majority of his stay and failed to provide adequate service to other customers in the restaurant. Will never return in the future.
I used to enjoy coming to this sports bar with friends, but one experience completely changed that. During a recent Leafs playoff game, our group was cheering respectfully and tapping the bar stand to show support, something we’ve seen and done many times at other games without issue.
Instead of kindly asking us to stop, the supervisor on shift, Amanda, approached us with immediate attitude, saying things like “all of you are incredibly disrespectful”. Despite that, we stayed calm and said we’d stop if it was a problem.
Shortly after, Amanda had our server bill us out early which was a clear sign she wanted us out. This was incredibly frustrating, as we were ordering drinks, respecting staff, and waiting for the food specials to start. It also unfairly put the server in a tough spot, since she provided great service and deserved tips that many of us now don’t want to do after receiving unfair treatment.
If Amanda is working, I’d recommend either requesting a different server or going somewhere else. The attitude we received was uncalled for and not what you expect from a place that promotes itself as a sports bar.
the atmosphere here is almost good, until you deal with Amanda, she is an awful person and doesnt like sports, for a sports bar you wouldnt think they would get mad about having some emotion well watching, unfortunately Amanda make sly comments and hate the sound of happy fans, on top of this if you hurt her ego by asking why making light cheers and celebrations for a playoff game is bad she gets hurt and tell you to leave. this really sucks because in the past its been a good experience and the poor server herself seems nice but the last handful of times, amanda has felt the need to put her input into personal conversations and is upset whenever anyone around her is happy because she frankly hates her job, hell she complained and got made at her own workers and even they looked annoyed with her since she never stops complaining. this may seem like its just hate and or an over reaction sadly i feel like im honestly being generous to her attitude.
Long time customers of this restaurant. Frequent visitors, very disappointed that Amanda kicked us out for lightly tapping on the hardwood bar when cheering for the Leafs. This is not a sports friendly bar. Friends and family choosing somewhere else to watch sports from now on.
Edit: We are not returning at all. Even just to eat. 5+ years of loyalty ruined in one night.
Very good ! Recently went and they were able to accomodate a large group of people easily. Food and service are great.
Since change of managment i have been back and service and food were much much better my original review is below
Waitress refused to get a high chair for my child server avoided our table like the plague took over 20 mins just to get refills on our drinks my food came out burnt when i finally was able to get some ones attention about it they blamed me for not telling them sooner even though i tried for a good half hour server also messed up my bill and forgot to ring in my friends food terrible food and even worse service i wont be back
Honey garlic sauce on chicken wings was extra sweet and not enjoyable. Our waitress wasn't the friendliest.
My absolute favourite Crabby Joes to visit! The staff here are ALWAYS friendly, attentive and polite! The atmosphere is always amazing and the food is always fresh! Chicken Parm is by far my favourite dish to get! Always nice to have a family outing at this location!
Tracy 🥰
Restaurantji Recommends
Went for lunch, waited more than 5 mins at the table, no one care to attend us. Poor customer service from the management.
Had a great meal last nite…chicken cashew bowl…..service was great…I’d like to see Crabby Joes have more diners….great food great atmosphere.
I had the pleasure of visiting Sarnia, Ont for an event and decided to stop by Crabby Joe's with two friends for some drinks and food. And let me tell you, it was the perfect choice!
From the moment we walked in, we felt at ease. The laid back atmosphere was just what we needed after a busy day. The menu was filled with comfort food classics and some fresh, exciting dishes that had something for everyone. Our drinks were top notch, and the food was absolutely delicious. The coconut shrimp was crispy, flavorful and the calamari with Thai chili was also incredible, Plus, they had a great selection of drinks on tap, which added to the overall experience.
The staff at Crabby Joe's were incredibly friendly and attentive, making sure we had a fantastic time. It's the kind of place where you can catch up with friends, enjoy a family gathering.
The service was exceptional. We were seated right away. Our server was very helpful and what she recommended was good. When the food came, it was fresh and tasted good. I would definitely recommend this place for a nice hangout with friends.
I've been here a few times now. Always a great experience. The food is amazing and the staff are great.
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