Hungry Head Bar & Grill
1107 Lambton Mall Rd, Sarnia
(519) 491-6166
Recent Reviews
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Very good
Atmosphere: 5
Food: 5
Service: 5
Service was top of the class! But the manchurian was a bit raw seems like used frozen.
Atmosphere: 5
Food: 1
Service: 5
Food was pathetic… extremely oily and disgusting
Food: 1
I ordered fried rice and chicken labardar recently it was awesome in both quantityand wuality. I would recommend their tandoori chicken which is perfectly marinated and cooked with authentic flavours! ( affordable too). They are providing good service as well.
Atmosphere: 3
Food: 5
Service: 5
Good food the chicken labardhar was so good and creamy and the garlic nan was also nice .But the chicken wasnt fresh but tastewise its good.
Atmosphere: 4
Food: 3
Service: 4
I tried the veg chilli momos, and unfortunately, they were the worst I’ve ever had. The momos were extremely soggy and lacked the expected taste and texture.
Food: 1
Today we ordered butter chicken combo and it was not really butter chicken especially as we expect in the traditional indian way….
While eating we found a glass piece in the chicken curry. We were stunned as it was the first time this is happening. We were chewing the food and we bite into something cracking up and found a glass piece or two. The other pieces we must have swallowed unknowingly.
We called the store and the lady picked up and when we explained the situation, she then asked us if we had finished all the curry or is anything left lol. Why does that even matter?
She did not know how to help or what to say and she did not say sorry and said wait let me get my manager. Instead of the manager, she passes the phone and it turns out its not the manager but another woman.
She showed no remorse or empathy and handled the situation very poorly and spoke rudely over the phone and did not offer any resolution. She then called her manager who turned out to be the biggest villain in disguise. He had an arrogant, grumpy tone right from the start and he wanted to know what type of glass it was rather than being apologetic and offering a solution for our health too.
It was clearly mentioned on call that while eating we chewed into glass pieces and we were highly concerned for our health too. Without showing any remorse or regret and with no apology, the owner or Manager or whoever it was started to state how we were cooking up a story as we had a bad day and knowing that we are regulars who give them good business and hight profit margins every other day, he still did not care. He was ignorant to the fact that there was no empathy shown and the customer service was clearly very poor. Instead of providing us with an alternative food item or drink even as any decent restaurant chain would, he bashed us over the phone by reinstating that we are liars and that if we are having a bad day we should take it elsewhere rather than apparently making up a story.
To add to it their solution was more ironical and hilarious as it was more catered to we dont have glassware but only plastics and how we should drive to their restaurant to show them half of the curry with the glass. Ridiculous!!!
Everyone watch out and eat elsewhere!!!
The so called manager and owner as well as the lady who works there, no manners and no respect or empathy for regular customers.
STAY AWAY GUYS…..
Atmosphere: 1
Food: 1
Service: 1
They served us mouldy rice and they refused to take it off the bill even though it was inedible. The waitress stated management told her she had to charge us because they argued the rice was fine. The rice however had such a mouldy smell I couldn't eat it. I wanted to give one star for this terrible service but I decided on 2 stars only because the vindalo and naan was very tasty. It's a shame that management would make that call over a bowl of rice that probably cost them a $1 to make. If they had done the right thing and just not charged us we would have become a repeat customer.
Atmosphere: 2
Food: 2
Service: 1
One star because while ordering from a restaurant I expect freshly cooked food.
One of the worst food place in Sarnia, I went there for dinner. Nobody even took my order . It was really disrespectful. We left the place without having any meal.
Restaurantji Recommends
I ordered Veg Manchurian today and paid $20, but the taste was unpleasant and Manchurians were burned.It was a complete waste of money….
Went in for dinner and had the Lamb Biryani and Dragon Momo's.
Food was hot, fresh and tasty. Spice level was spot on. Great service. I would come back again. 10/10
We are in town for a short trip from Michigan and decided to try Hungry Head. It far surpassed our expectations! The best butter chicken, and Vegetable Korma I have had in a long time!!
Need to increase the quantity of food. We ordered malai kofta which cost around $16 and the bowl contains only 4 tiny kofta balls. Not happy. We ordered gol gappe too and the gol gappe water was too bad. Whole pudina powder was settled down. Quantity is very less for all the food example pav bhaji and manchurian. No doubt it tastes good but really need to increase the quantity and quality . we will happy to visit again.
I ordered paneer lababdar with butter naan and it was extremely delicious. It was beyond my expectations, thank you so much.
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