This place might be good if you like surprises, because you probably won't end up with what you ordered
Gurjeet Singh
very poor service restaurant not serving good They took a long time to prepare the order and drivers have to wait outside
Atmosphere: 1
Food: 1
Service: 1
Britt Bell
Probably the worst location in sarnia . Not only for quality of food but friendliness is something most employees don't have the skill of . They are also a night mare to work with . As an Uber delivery driver I spend 10-20minuets waiting for orders once they lock the dinning room . They refuse to use the drivethrough to make it easier instead they make us wait and will pack 5-8 orders before they bring one out so customers get there food cold and we get our tips taken back by customers on the app . Dispite me constantly calling to inform them it never changes
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poutine
Alyson White
Three stars because it depends on what time you go. Morning and early afternoon crew are great, polite, and fast and the food tastes and looks better. Evening crew is nice, the young guys are really sweet and bring you your hot drinks if you’re filling up cold drinks; food is blah, edible but tastes a little old. Late evening and night crew are rude and too chatty with each other, takes forever to get your food and there’s usually a mess in the dining room; food tastes like they threw it out, recooked it, threw it on the floor, then put it in a bag.
Atmosphere: 2
Food: 3
Service: 3
Navneet Kaur
Haileigh took my order patiently. She is Calm friendly, sweet and nice.
Atmosphere: 5
Food: 5
Service: 5
Laura Ward
Hi I just wanted to give a quick shout out to one of your lovely employees…we came in on dec 15 (afternoon). Braxtyn thank you for the amazing service.. you are such a polite young man!!Keep up the good customer service… have a wonderful Christmas! 🎄
Atmosphere: 5
Food: 5
Service: 5
Alex Review king
Better the tims
jose pablo mascareño
I visited the McDonald’s on London Road in Sarnia with my wife. I ordered a meal that included a wrap, a hash brown, and a coffee. Unfortunately, the wrap was cold, which was very disappointing.
Additionally, when I asked if they could heat up my food, the employee responded in an a passive aggressive manner, as if they were upset, saying: “we don’t do that”. I understand that everyone can have difficult days, but that’s not the right way to address a customer. As someone who also works in customer service, I know how important it is to handle these situations with respect and professionalism. It was embarrassing for me, especially since I was with my wife. I hope this feedback is taken into consideration to improve both the quality of the food and the attitude of the staff.
Coffee was cold and havld to talk them 4 times to made my coffee with milk not cream
Atmosphere: 1
Food: 1
Service: 1
Lonnie Taker
I want you to know you have an exceptional employee Navneet. Her calm, friendly and patient manner has never gone unnoticed. She's jovial,courteous, friendly and her customers relation is awesome and would make someone want to come again. I'm really impressed with how nicely she been treating me as a customer and I'm sure she does the same to others too. I wish to commend her for a job well done. Please convey my thanks to miss Navneet.
mariah fequet
Rudest McDonald’s I’ve ever visited by far! Manager has zero customer service skills.
Service: 1
Jarrod Mcqueef
I went through around 1am with a few family members we all asked politely for extra seasoning and the night time manager navneet or something actually acted extremely disrespectful after our request and did not put on the extra seasoning and continued to act extremely disrespectful through our encounter. Seasoning and no seasoning is a very clear difference one is salty one is not and she argued with us about it at the drive thru and over the phone. Find new staff McDonalds
Atmosphere: 1
Food: 1
Service: 1
pavneet kaur
The lady named Parm was amazing and so helpful… she served me with a smile and helped me with my order
They NEED to keep that Issac Felber-Watters guy around!! Very kind helpful employee!
Love McDonald's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine, Vanilla Ice Cream Cone, Pre Bite Burger Patty, Kitchen
This place might be good if you like surprises, because you probably won't end up with what you ordered
very poor service restaurant not serving good They took a long time to prepare the order and drivers have to wait outside
Atmosphere: 1
Food: 1
Service: 1
Probably the worst location in sarnia . Not only for quality of food but friendliness is something most employees don't have the skill of .
They are also a night mare to work with . As an Uber delivery driver I spend 10-20minuets waiting for orders once they lock the dinning room . They refuse to use the drivethrough to make it easier instead they make us wait and will pack 5-8 orders before they bring one out so customers get there food cold and we get our tips taken back by customers on the app .
Dispite me constantly calling to inform them it never changes
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Poutine
Three stars because it depends on what time you go. Morning and early afternoon crew are great, polite, and fast and the food tastes and looks better. Evening crew is nice, the young guys are really sweet and bring you your hot drinks if you’re filling up cold drinks; food is blah, edible but tastes a little old. Late evening and night crew are rude and too chatty with each other, takes forever to get your food and there’s usually a mess in the dining room; food tastes like they threw it out, recooked it, threw it on the floor, then put it in a bag.
Atmosphere: 2
Food: 3
Service: 3
Haileigh took my order patiently. She is Calm friendly, sweet and nice.
Atmosphere: 5
Food: 5
Service: 5
Hi I just wanted to give a quick shout out to one of your lovely employees…we came in on dec 15 (afternoon). Braxtyn thank you for the amazing service.. you are such a polite young man!!Keep up the good customer service… have a wonderful Christmas! 🎄
Atmosphere: 5
Food: 5
Service: 5
Better the tims
I visited the McDonald’s on London Road in Sarnia with my wife. I ordered a meal that included a wrap, a hash brown, and a coffee. Unfortunately, the wrap was cold, which was very disappointing.
Additionally, when I asked if they could heat up my food, the employee responded in an a passive aggressive manner, as if they were upset, saying: “we don’t do that”. I understand that everyone can have difficult days, but that’s not the right way to address a customer.
As someone who also works in customer service, I know how important it is to handle these situations with respect and professionalism. It was embarrassing for me, especially since I was with my wife. I hope this feedback is taken into consideration to improve both the quality of the food and the attitude of the staff.
Thank you for your attention.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Coffee was cold and havld to talk them 4 times to made my coffee with milk not cream
Atmosphere: 1
Food: 1
Service: 1
I want you to know you have an exceptional employee Navneet. Her calm, friendly and patient manner has never gone unnoticed. She's jovial,courteous, friendly and her customers relation is awesome and would make someone want to come again. I'm really impressed with how nicely she been treating me as a customer and I'm sure she does the same to others too. I wish to commend her for a job well done. Please convey my thanks to miss Navneet.
Rudest McDonald’s I’ve ever visited by far! Manager has zero customer service skills.
Service: 1
I went through around 1am with a few family members we all asked politely for extra seasoning and the night time manager navneet or something actually acted extremely disrespectful after our request and did not put on the extra seasoning and continued to act extremely disrespectful through our encounter. Seasoning and no seasoning is a very clear difference one is salty one is not and she argued with us about it at the drive thru and over the phone. Find new staff McDonalds
Atmosphere: 1
Food: 1
Service: 1
The lady named Parm was amazing and so helpful… she served me with a smile and helped me with my order
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 10 Piece Chicken Nugget Meal
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