My husband and I have come to rely on NYF because it’s the one place that works for both out allergies. We get the same thing every time because of the allergies we have and the staff have learned our order. The staff are truly great. They recognize us and are so welcoming. Adam is a great guy with top notch customer service skills. He sees us coming and gets our order started. He even knows our little preferences of how much ketchup, that we want a California seasoning and an extra container to put the seasoning in. He is so welcoming and has a great sense of humour. The food is good and always has been. But even if it was only ok I would come back just for the staff interactions especially Adam. I hope he makes a career out of customer service. Sky’s the limits Adam.
Atmosphere: 5
Food: 5
Service: 5
Avneet Kaur
The supervisor behaviour is very bad she do not know how to talk with people.
Atmosphere: 1
Food: 1
Service: 1
Alexis Vozza
The staff working tonight were excellent. We just had dinner and they ran a very efficient operation. The team was very pleasant to deal with, the area was clean and the food was delicious. We will be back! Lots of parking as this is within a mall; accessible doors & washrooms available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine
Thulasi B M
Really good service had butter chiken poutine… made the poutine so good…even if it was the first day Mohit knew what he was doing… did fantastic job. we are pleased with the service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine
BRIAN WON
Had the hot dog and fries combo. The hot dogs weren’t cooked long enough and the fries weren’t very crispy. The fries were under done as well. The guy at the fry station struggled with basic instructions from the person working at the cash counter.
Atmosphere: 2
Food: 1
Service: 1
Dominic D'Alessandro
Great fries and hot dogs! But sometimes there is long lines.
Atmosphere: 5
Food: 5
Service: 4
sanju
They are fabulous and really friendly. They also give you the advice according to your taste. I work in the mall so I go their kind of daily now coz I can’t resist myself from their fries. I recommended my friends and they love it. I definitely recommend this place for a perfect and delicious snack.Vegetarian options: Love the nachos fries
Atmosphere: 5
Food: 5
Service: 5
Isabella Graham
Love Karen :) Very good costumer service.
Maribel Roos
I came at the New York fries counter in deep trouble ,I am a Diabetic on Insulin with a dangerous glucose low, the girl on the counter jumped into action immediately with sugary sweet Coke what I drink right away followed by poutine and my Glucose started to recover, there fast reaction saved me a trip by ambulance to the hospital,I am internally Grateful, and PS the Poutine was delicious . Thanks Hans Roos
Daryl Amundson
Poutine is all fries with hardly any gravy or cheese.
Every time I go to Lambton Mall, it is a must to stop at NYF for lunch! I have never had a bad experience here and the staff is always friendly, the food is always fresh and hot and most importantly, the gravy is amazing! Their combos are also good value!
Dhanraj Veeraraghavan
Finally found a place where I can have tasty and satisfying poutine in Sarnia. Since the day I came to Sarnia, I was having horrible salty poutine in most of the outlets except this one. Bonus it comes with large size and that is what gonna make me come back again.
Aishwariya Makwana
Super Happy with cuatomer service. Thank you for such yumm fries
Haleigh Wiseman
The service was so nice, I was actually surprised, I don’t see that a lot when I’m ordering fast food anymore. From the time I went to the cash to the time I got my food the people who worked there were very kind!
Sue Morrison-Weir
My husband really enjoyed the butter chicken poutine. Owners and staff are lovely.
My husband and I have come to rely on NYF because it’s the one place that works for both out allergies. We get the same thing every time because of the allergies we have and the staff have learned our order. The staff are truly great. They recognize us and are so welcoming. Adam is a great guy with top notch customer service skills. He sees us coming and gets our order started. He even knows our little preferences of how much ketchup, that we want a California seasoning and an extra container to put the seasoning in. He is so welcoming and has a great sense of humour. The food is good and always has been. But even if it was only ok I would come back just for the staff interactions especially Adam. I hope he makes a career out of customer service. Sky’s the limits Adam.
Atmosphere: 5
Food: 5
Service: 5
The supervisor behaviour is very bad she do not know how to talk with people.
Atmosphere: 1
Food: 1
Service: 1
The staff working tonight were excellent. We just had dinner and they ran a very efficient operation. The team was very pleasant to deal with, the area was clean and the food was delicious. We will be back! Lots of parking as this is within a mall; accessible doors & washrooms available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine
Really good service had butter chiken poutine… made the poutine so good…even if it was the first day Mohit knew what he was doing… did fantastic job. we are pleased with the service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine
Had the hot dog and fries combo. The hot dogs weren’t cooked long enough and the fries weren’t very crispy. The fries were under done as well. The guy at the fry station struggled with basic instructions from the person working at the cash counter.
Atmosphere: 2
Food: 1
Service: 1
Great fries and hot dogs! But sometimes there is long lines.
Atmosphere: 5
Food: 5
Service: 4
They are fabulous and really friendly. They also give you the advice according to your taste. I work in the mall so I go their kind of daily now coz I can’t resist myself from their fries. I recommended my friends and they love it. I definitely recommend this place for a perfect and delicious snack.Vegetarian options: Love the nachos fries
Atmosphere: 5
Food: 5
Service: 5
Love Karen :) Very good costumer service.
I came at the New York fries counter in deep trouble ,I am a Diabetic on Insulin with a dangerous glucose low, the girl on the counter jumped into action immediately with sugary sweet Coke what I drink right away followed by poutine and my Glucose started to recover, there fast reaction saved me a trip by ambulance to the hospital,I am internally Grateful, and PS the Poutine was delicious . Thanks Hans Roos
Poutine is all fries with hardly any gravy or cheese.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Every time I go to Lambton Mall, it is a must to stop at NYF for lunch! I have never had a bad experience here and the staff is always friendly, the food is always fresh and hot and most importantly, the gravy is amazing! Their combos are also good value!
Finally found a place where I can have tasty and satisfying poutine in Sarnia. Since the day I came to Sarnia, I was having horrible salty poutine in most of the outlets except this one. Bonus it comes with large size and that is what gonna make me come back again.
Super Happy with cuatomer service. Thank you for such yumm fries
The service was so nice, I was actually surprised, I don’t see that a lot when I’m ordering fast food anymore. From the time I went to the cash to the time I got my food the people who worked there were very kind!
My husband really enjoyed the butter chicken poutine. Owners and staff are lovely.