Tim Hortons
775 Exmouth St, Sarnia
(519) 332-6741
Recent Reviews
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This thing happened 5th time when ever I ask for a tea they gave me coffee, today at near about 4:50 I ordered 3 teas one large one medium and a small one but they gave me one coffee if you don't have just say it, and what is the meaning of confirming it again and again if you you are not giving the right order
Atmosphere: 2
Food: 1
Service: 2
I tried this Tim Hortons for the first time today, and everything went well. The service was fast, and my food tasted fresh, especially the baked items. The place looked clean, and the staff worked efficiently. I used the app to order ahead, and pickup was easy. Good first impression overall.
Atmosphere: 5
Food: 5
Service: 5
This Tim Hortons location has consistently been a great stop for me. The service is usually fast, and the staff does a great job keeping things moving, even during busy times. The baked items are always fresh, especially the donuts are made perfectly. I usually order through the app, and my pickup is ready on time without any issues. Overall, a reliable place for coffee and a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Poor service takes for ever to order anything, line up out the door only one til open no care to get the line shortened
Atmosphere: 1
Food: 3
Service: 1
Rutvi Thank you for the excellent servic.
Atmosphere: 5
Food: 5
Service: 5
I love this place. It sometimes feels like a second home to me. The people in here are awesome and amazing workers.
Atmosphere: 5
Food: 5
Service: 5
Waited 15 mins. One bagel was incorrect. This one we asked for more cream cheese and were told very rudely “they only allow us to put one scoop. They limit us “.
This cannot be one scoop
Atmosphere: 1
Food: 1
Service: 1
Great service, friendly staff
Atmosphere: 5
Food: 5
Service: 5
One of the worst tim location at border, i normally take a coffee break before crossing into usa, this location is a big No go. I was there at around 9pm, staff was busy in chatting with each other, bathroom was locked for unknown reasons, nobody seems serious in taking order or serving. I stayed there for like 10 mins and then left for another location. Extremely unprofessional and useless staff.
Atmosphere: 1
Food: 1
Service: 1
Very rude workers, they said they can’t serve me until I move my car from an area that doesn’t have any sign of no parking or standing or even a fire extinguisher. I think Canadians should start thinking twice to get rid of companies not really serving the community. Also one if the employees was blind Young guy came and started talking to me with his hands raised and we found this very aggressive behaviour. Anyone seeing this you can use the other Tims location never this
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not all locations are this good. Here we received prompt service, with a smile and appropriate small talk. It was a pleasure to buy our coffee and muffins here.
Atmosphere: 4
Food: 4
Service: 5
This is the second time I’ve had a terrible experience at this place. Each time, they take my order, charge me, and then fail to actually prepare part of it. Today, I ordered a coffee and a pizza flatbread. They gave me the coffee but didn’t prepare the flatbread. After waiting 25 minutes, I asked about it, only to be told it was never made. I had to cancel the order and walk out.
What’s worse is that this isn’t an first incident, it keeps happening. It’s beyond frustrating, and honestly, unacceptable. If I could give -1000 stars for the customer service here, I absolutely would.
Service: 1
Very friendly staff. They are good at recommending what to have for lunch!
Atmosphere: 5
Food: 5
Service: 5
Love the morning staff here!!
Atmosphere: 5
Food: 5
Service: 5
Staff very friendly and helpful and of course a smile makes a great day, keep the great work.
Atmosphere: 5
Food: 5
Service: 5
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