This Tim's at Port Hope ,401 is way to slow. These people need a lot more help. Unfortunately with the self order and the till the servers get mixed up with orders and 30 minutes for a coffee tea and bagel is too long to wait. Help the servers out.
Atmosphere: 2
Food: 5
Service: 2
Alex Smith
Just waited 15 mins for 2 teas because of employee Ipek. Customers that bought drink AND FOOD after me were served before I got my drinks. Not only was I put to the side after ordering but employees seemed to have 'lost' my order as they had to ask me twice what my order even was (only giving me 1 tea after I PAID for 2 already) and no sugar was put in my 2nd tea. Not impressed:( would honestly make the drive up Confederation St next time.
Atmosphere: 1
Food: 1
Service: 1
Ishmeet Singh
The food quality is good but the environment is not clean and the employees donot clean the tables and chair well.Please take it as a constructive review…
Atmosphere: 1
Food: 5
Service: 1
A J
Again got the wrong order.
Kathy Fangeat
Went to this Tims, the service is the worst, stood in line for at least 7 to 8 minutes not one person even asked if they could help us, but there were at least 6 of the workers standing near the drive thru window.
Erin Bailey
Waited 10 minutes for a tea and a stale tea biscuit. 3 staff members stood around talking while one young man worked his butt off. Only the young man was pleasant and kind. The older couple behind us hard her cream curdle in her
Atmosphere: 1
Food: 1
Service: 1
Joe Smartbass. (Littledevil21)
Slowest drive through in town... I will say from my last review. It's gotten a little faster. But still needs
Atmosphere: 3
Food: 3
Service: 2
Charlene Hoover
The manager on February 10 services in front of the store was rude. .The manager on that day need services the customer without been rude.If I ask full my cup to close the lidI am paying for it. That customer need to satisfied the customer.
Atmosphere: 3
Food: 4
Service: 4
Anmol Verma
Always had a bad experience with them. They don’t accept mobile orders, always give cold (hot coffees), always had payment issues.
Witnessed an employee at this location grabbing multiple types of donuts in the glass case with her bare hands, with no gloves, and without the paper square. This is a major health concern, especially with cross-contamination with peanuts, tree nuts, etc. I have never gone back to any location ever since. This was November 23, 2023.
Atmosphere: 1
Food: 1
Service: 1
Christian Tang-Ip
Love in
Atmosphere: 5
Food: 5
Service: 5
Soffia Davis
Amazing staff that are willing to go the extra step to make your visit both yummy and happyVegetarian options: They have salads and donuts along side of other meals without meatWheelchair accessibility: They have wheelchair accessible doors and tables
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Canada Day Donut, Chicken Wrap
Christopher Richards
Usually, it's a decent store to go to, but annoying when you're waiting in line and get bumped so they can serve mobile orders. You might as well download the app..... oh wait.... Tim Hortons got in trouble for tracking people via their app....
Atmosphere: 2
Food: 5
Service: 1
shannon dontas
The place is disgusting. I was in and saw the dust and dirt went back the next day and the mess was still there. Absolutely filthy place won't be back.
This Tim's at Port Hope ,401 is way to slow. These people need a lot more help. Unfortunately with the self order and the till the servers get mixed up with orders and 30 minutes for a coffee tea and bagel is too long to wait. Help the servers out.
Atmosphere: 2
Food: 5
Service: 2
Just waited 15 mins for 2 teas because of employee Ipek. Customers that bought drink AND FOOD after me were served before I got my drinks. Not only was I put to the side after ordering but employees seemed to have 'lost' my order as they had to ask me twice what my order even was (only giving me 1 tea after I PAID for 2 already) and no sugar was put in my 2nd tea. Not impressed:( would honestly make the drive up Confederation St next time.
Atmosphere: 1
Food: 1
Service: 1
The food quality is good but the environment is not clean and the employees donot clean the tables and chair well.Please take it as a constructive review…
Atmosphere: 1
Food: 5
Service: 1
Again got the wrong order.
Went to this Tims, the service is the worst, stood in line for at least 7 to 8 minutes not one person even asked if they could help us, but there were at least 6 of the workers standing near the drive thru window.
Waited 10 minutes for a tea and a stale tea biscuit. 3 staff members stood around talking while one young man worked his butt off. Only the young man was pleasant and kind. The older couple behind us hard her cream curdle in her
Atmosphere: 1
Food: 1
Service: 1
Slowest drive through in town... I will say from my last review. It's gotten a little faster. But still needs
Atmosphere: 3
Food: 3
Service: 2
The manager on February 10 services in front of the store was rude. .The manager on that day need services the customer without been rude.If I ask full my cup to close the lidI am paying for it. That customer need to satisfied the customer.
Atmosphere: 3
Food: 4
Service: 4
Always had a bad experience with them. They don’t accept mobile orders, always give cold (hot coffees), always had payment issues.
Atmosphere: 1
Food: 1
Service: 1
It's Timmy'
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Witnessed an employee at this location grabbing multiple types of donuts in the glass case with her bare hands, with no gloves, and without the paper square. This is a major health concern, especially with cross-contamination with peanuts, tree nuts, etc. I have never gone back to any location ever since. This was November 23, 2023.
Atmosphere: 1
Food: 1
Service: 1
Love in
Atmosphere: 5
Food: 5
Service: 5
Amazing staff that are willing to go the extra step to make your visit both yummy and happyVegetarian options: They have salads and donuts along side of other meals without meatWheelchair accessibility: They have wheelchair accessible doors and tables
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Canada Day Donut, Chicken Wrap
Usually, it's a decent store to go to, but annoying when you're waiting in line and get bumped so they can serve mobile orders. You might as well download the app..... oh wait.... Tim Hortons got in trouble for tracking people via their app....
Atmosphere: 2
Food: 5
Service: 1
The place is disgusting. I was in and saw the dust and dirt went back the next day and the mess was still there. Absolutely filthy place won't be back.
Atmosphere: 1
Food: 3
Service: 2