Starbucks
168 Great Northern Rd, Sault Ste. Marie
(705) 255-3607
Recent Reviews
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Slow service, asked for tip in drive thru, coffee wasn’t that good, not coming back for sure
Staff was amazing. I came into Starbucks and there was a gm? Or owner? He was intimidating and cold. Talking to the employees as if they were idiots. Do better starbucks. The staff was great. This guy was a total disappontment. Treat employees with respect.
Really good service by aditi and jashwant. I liked how they made it a point to wish me happy bday while taking the order and while giving me my order. Will definitely be back
I loved their service everytime ... Today I got cappucino and blengine waffle i loved as it was suggested to me by my big brother I loved it.... I feel sleepy but when i got a first sip of the coffee I got energetic its worth it
I had uber eats delivery, went there to pickup the order. I saw that the order was ready but no one was handing it out to me. I waited there for 10-12 minutes. As a part of customer service, they didn’t even ask me what I was waiting for. I went there to talk to someone but they would walk away. Eventually I had to cancel the order. I have also worked similar type of establishment. We were twice as busy but still we provided best customer service.
Possibly the best experience ive had any fast food place. This employee named MJ Shes one of the nicest most helpful employees ive ever met the food was amazing the service was above and beyond what i expected shes the reason im going to come back for more.
Atmosphere: 5
Food: 5
Service: 5
Need to teach staff how to make drinks correctly Today I ordered a bone dry cappuccino and it was a cup of milk.
Sorry. But I'm signaling out a worker directly. MJ was rude and ignorant. Sanjeet was excellent.
Please advise your workers as above.
If your gonna go here order online and pick it up.
Otherwise they will ignore you. I waited 5 minutes with multiple team members making eye contact but not taking my order. So I left and went down the street to McDonald's.
Every time I come to town I want to love this Starbucks but the pace is very slow. They are kind, but I come into town once a year and every time I try this place it’s never speedy. They had 7 people on and yet I still waited 12 mins for one beverage and it was an easy one. So the only feedback is to increase the dedication to walk up orders to the counter- don’t just concentrate on mobile and drive thru.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Nice place
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Mocha Cookie Crumble
Great coffee and staff
Atmosphere: 5
Service: 5
There was staff just standing around talking while 1 guy did all the work. He was lovely. So the 5 star service was for him.
Atmosphere: 3
Food: 3
Service: 5
Amazing Service !!! Friendly, helpful and on point !!! Victoria rocks
Atmosphere: 5
Food: 5
Service: 5
As a disabled person I was very appreciative to how patient and accommodating the staff were. Particularly Alan who was an amazing barista with excellent people skills.
Atmosphere: 5
Service: 5
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