Went recently at the of station mall. I went to this Subway and ordered food, but the girl who was taking the order was very rude. We didn’t even finish telling our full order when she told us to make the payment. The girl working there doesn’t even know how to greet customers. The way she talks is like she doesn’t want to serve anyone. She should understand that we are the ones paying, and that’s the reason she is getting paid. She was treating customers in a very disrespectful way. Her attitude was very unprofessional, and it made the whole experience unpleasant.
Atmosphere: 1
Food: 3
Service: 1
Nikhil Kumar
Bad service don’t know what and how to talk, don’t even know what to say. Cleanliness is pathetic not maintained, not even listening what I am asking about just started speaking for no reason. I don’t know if language was barrier couldn’t understand what I was talking about, misplaced and missed my order even after presenting all the proofs and all
Atmosphere: 1
Food: 1
Service: 1
DILPREET KAUR
really bad service . girl working there has no sense how to great customers the way she speaks with customers is like she doesn’t want to serve them . She has to understand we are paying and that’s why she is getting paid . Shift timing evening around 4;30 till close
Atmosphere: 1
Food: 1
Service: 1
Harnoor Kaur
Very rude staff. The girl that was making our sub kept cutting corners. When we asked for some changes like extra sauce, grilled sub, she kept sighing and giving me rude looks. We asked our two subs to be packed separately. She just threw the bag in front of us and walked away. Terrible customer service. Also, when i asked her name she said ‘i dont know’ and refused to hear me out. I think the management really needs to look into the staff they are hiring. Better go to another place, than coming here and taking crap from these people.
Atmosphere: 1
Food: 1
Service: 1
Gagan Dhaliwal
Very bad experience ever had. Girl was very rude and arrogant. Poor listening and serving skills. Not recommended.
Atmosphere: 3
Food: 3
Service: 1
Rajput Komal
I had a very disappointing experience at this Subway outlet today. The staff member who served us was extremely rude and unprofessional right from the beginning. While we were placing our order, she spoke to us in a very dismissive and impatient tone, not even listening properly to our preferences regarding toppings, sauces, and bread.
When we asked for our sub to be grilled, she refused, claiming that the sauces made it too messy, despite us suggesting multiple solutions like using foil or reducing the excess sauces. Instead of trying to help, she kept arguing with us and eventually refused to grill it or make a fresh one.
When we requested a refund, she told us refunds were not an option and rudely asked us to leave the store if we didn’t want the order. The entire interaction felt very disrespectful and unwelcoming.
Customer service like this is completely unacceptable, and I hope the management takes note and addresses this behavior seriously. A little courtesy and basic professionalism go a long way.
Atmosphere: 3
Food: 3
Service: 1
Anchal Verma
I ordered footlong subway. Service was too bad .the girl who took my order was so rude. I said her to grill sub, initialy she ignored it and then she refused to grill and she was making excuses like she has to clean the mess if she grills it. I said her to refund the money she said there is no option of refund in their POS. I will never visit that place. Not recommended.
Food: 1
GPrime s
Terrible customer service from the Foreigner lady she thinks shes better then all of us. The food looked like it's been sitting out all day. Nasty. So much for Eating Fresh. Never again. This subway at Station Mall Gone Down Hill. After I started taking pictures. They started changing all the food right away.
Atmosphere: 1
Food: 1
Service: 1
DAKSH
Poor customer service and the sub was not fresh at all, and she wasn’t even ready to listen to us.
Atmosphere: 1
Food: 1
Service: 1
manpreet kaur
Horrible experience, recommended not to go there, customer service is not good very rude and arrogant behavior
Don’t go to the store for buying anything. Employee working over there is so rude, doesn’t know how to talk to customers. Doesn’t greet or welcome.. being rude when asked anything. It feels like she is being giving free food to beggars. Had a such bad experience till now…. Never ever going again in this store. Date and time (23-02-25, 4:20pm)
Atmosphere: 1
Food: 1
Service: 1
varinder kaur
we went there around 3:30 , girl working there was very rude and seemed uninterested. when we asked for more veggies she said she already added. The behaviour was unacceptable.
Arya Suresh
I dont why, one of employee was so rude to me. She behaved like its her store and im there to beg for food. Not even a welcome or hi. If you dont have mood to make a sandwich then dont work. Im also working at a busy restaurant but we dont behave like this. Want to give 0 star. ( feb16,2025- 12:48pm). I dont know her name but i like to talk to her face to face.
Atmosphere: 1
Food: 3
Service: 1
Gagan Batth
Hi, I ordered a veggie sub and we are regular costumer, but one of the girl employees didn't serve us well. Also, we face an unprofessional behavior because when we asked any questions to her, she replied eagerly behavior. All of the boys employees give us good service at all time.
Went recently at the of station mall. I went to this Subway and ordered food, but the girl who was taking the order was very rude. We didn’t even finish telling our full order when she told us to make the payment. The girl working there doesn’t even know how to greet customers. The way she talks is like she doesn’t want to serve anyone. She should understand that we are the ones paying, and that’s the reason she is getting paid.
She was treating customers in a very disrespectful way. Her attitude was very unprofessional, and it made the whole experience unpleasant.
Atmosphere: 1
Food: 3
Service: 1
Bad service don’t know what and how to talk, don’t even know what to say. Cleanliness is pathetic not maintained, not even listening what I am asking about just started speaking for no reason. I don’t know if language was barrier couldn’t understand what I was talking about, misplaced and missed my order even after presenting all the proofs and all
Atmosphere: 1
Food: 1
Service: 1
really bad service . girl working there has no sense how to great customers the way she speaks with customers is like she doesn’t want to serve them . She has to understand we are paying and that’s why she is getting paid . Shift timing evening around 4;30 till close
Atmosphere: 1
Food: 1
Service: 1
Very rude staff. The girl that was making our sub kept cutting corners. When we asked for some changes like extra sauce, grilled sub, she kept sighing and giving me rude looks. We asked our two subs to be packed separately. She just threw the bag in front of us and walked away. Terrible customer service. Also, when i asked her name she said ‘i dont know’ and refused to hear me out. I think the management really needs to look into the staff they are hiring. Better go to another place, than coming here and taking crap from these people.
Atmosphere: 1
Food: 1
Service: 1
Very bad experience ever had. Girl was very rude and arrogant. Poor listening and serving skills. Not recommended.
Atmosphere: 3
Food: 3
Service: 1
I had a very disappointing experience at this Subway outlet today. The staff member who served us was extremely rude and unprofessional right from the beginning. While we were placing our order, she spoke to us in a very dismissive and impatient tone, not even listening properly to our preferences regarding toppings, sauces, and bread.
When we asked for our sub to be grilled, she refused, claiming that the sauces made it too messy, despite us suggesting multiple solutions like using foil or reducing the excess sauces. Instead of trying to help, she kept arguing with us and eventually refused to grill it or make a fresh one.
When we requested a refund, she told us refunds were not an option and rudely asked us to leave the store if we didn’t want the order. The entire interaction felt very disrespectful and unwelcoming.
Customer service like this is completely unacceptable, and I hope the management takes note and addresses this behavior seriously. A little courtesy and basic professionalism go a long way.
Atmosphere: 3
Food: 3
Service: 1
I ordered footlong subway. Service was too bad .the girl who took my order was so rude. I said her to grill sub, initialy she ignored it and then she refused to grill and she was making excuses like she has to clean the mess if she grills it. I said her to refund the money she said there is no option of refund in their POS. I will never visit that place. Not recommended.
Food: 1
Terrible customer service from the Foreigner lady she thinks shes better then all of us. The food looked like it's been sitting out all day. Nasty. So much for Eating Fresh. Never again. This subway at Station Mall Gone Down Hill. After I started taking pictures. They started changing all the food right away.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service and the sub was not fresh at all, and she wasn’t even ready to listen to us.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience, recommended not to go there, customer service is not good very rude and arrogant behavior
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
🚫………..❌………..🚫
Don’t go to the store for buying anything. Employee working over there is so rude, doesn’t know how to talk to customers. Doesn’t greet or welcome.. being rude when asked anything. It feels like she is being giving free food to beggars.
Had a such bad experience till now….
Never ever going again in this store.
Date and time (23-02-25, 4:20pm)
Atmosphere: 1
Food: 1
Service: 1
we went there around 3:30 , girl working there was very rude and seemed uninterested. when we asked for more veggies she said she already added. The behaviour was unacceptable.
I dont why, one of employee was so rude to me. She behaved like its her store and im there to beg for food. Not even a welcome or hi. If you dont have mood to make a sandwich then dont work. Im also working at a busy restaurant but we dont behave like this. Want to give 0 star. ( feb16,2025- 12:48pm). I dont know her name but i like to talk to her face to face.
Atmosphere: 1
Food: 3
Service: 1
Hi, I ordered a veggie sub and we are regular costumer, but one of the girl employees didn't serve us well. Also, we face an unprofessional behavior because when we asked any questions to her, she replied eagerly behavior. All of the boys employees give us good service at all time.
The taste of food is worst and service too
Atmosphere: 1
Food: 1
Service: 1
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