Dairy Queen

TEMPORARILY CLOSED
$ •

2882 Kingston Rd, Scarborough
(416) 261-8008

About Dairy Queen

Dairy Queen is a popular destination known for its exceptional customer service and welcoming environment. Staff members are friendly and attentive, making a positive impact on customers' experiences. This location is also praised for its willingness to accommodate special requests. The patio adds to the pleasant experience, making it a lovely spot to visit. Management has created a team of wonderful staff, leading to excellent service relations. Customers appreciate staff members who provide friendly and prompt service. Whether you visit during the summer or any other time of the year, Dairy Queen is a go-to spot for a delightful experience. This retro style ice cream place has helpful staffs and lots of sitting arrangements. Overall experience is positive at the location. Staffs are very happy and all smiles, enjoying their job. The turtles blizzard is a new favorite. It is a clean place also inside and out. The classic vanilla ice cream is a favorite, and this DQ location is the best when it comes to food quality.

Dairy Queen Reviews

4.2
134 ratings
Restaurantji Rating
5
80%
4
4%
3
1%
2
1%
1
14%
Food
4.5
Atmosphere
4.5
Service
4.4

You’re paying to be judged & gossiped about! I watched inside at the register, as the middle aged male manager & 5 employees were too busy gossiping about the customers in the drive thru line then serving food or getting the orders correct, as I had to go in to order curds that were missing & didn’t realize until we got home, we were missing a drink and the kids meals were also wrong.

Their policy is about themselves, not customer service. For instance, if their system fails it costs you, I ordered through the mobile app at my store nearby, but the app sent it to the other side of town. I called to cancel the order, but dairy Queen policy they don't issue refunds because they still have to pay someone to make it. so you're out of money and no food. it's there policy to not have customer service

Food was awful I got patty melt and bread was not even toasted. there was a pile of purple Onion in the middle of it and some cheese no sauce nothing. I called to speak with whoever was in charge and he said his name was Chris he never apologized he just wanted to know if I had a receipt.

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