On The Run Meals - Toronto Healthy Meal Delivery

I've been using On the Run for close to a year now, and I highly recommend using them if you're able.

First off, I can not express enough how lovely it is to have a meal prep service available where the packaging is recyclable and the bag it comes in is reused by the company. I used Factor before switching and the amount of recyclable bulk I had to put out every week made it feel like I was adding waste, not lessening it. With OTR, that's not the case: All the meals come in recyclable containers and the bag they provide just needs to be cared for and then given to your delivery driver the next time they drop off your order.

I also want to express my immense gratitude towards Justin and the team at OTR meals; They are very attentive when issues occur or when circumstances beyond their control affect their service. For example, during one of Torontos really bad snowstorms, Justin contacted customers, myself included, about how it would affect our scheduled deliveries and provided us with options on how to fulfill our deliveries without endangering the drivers under their employ. It was a gesture I appreciated greatly; Not many companies would ever do the same.

Okay, I just have to say - OTR is hands down the best thing ever. I am so over meal prepping and all that jazz. OTR has literally taken away my weekly headache of trying to come up with new meal ideas that are both delicious and macro-friendly. Total game changer.
Last week, I started with a trial period, and after just a few days, I was hooked. I just placed another order for another 6-day plan. The meals are absolutely delicious, super balanced, and genuinely filling. But the real kicker is I don’t feel bloated, I have energy for days, and I’m performing at my absolute best - mentally and physically.

And now let’s talk about customer service. OTR, you’ve raised the bar. I missed the deadline to edit my meals for Sunday’s delivery (totally my fault), but decided to reach out anyway. I’m not even sure I finished typing my email before Justin W responded. He was incredibly helpful and went above and beyond to accommodate my request and help me place a new order for the week. It was effortless.

I’m honestly blown away by the whole experience - the quality of the ingredients, the care in packaging and delivery, and the exceptional support. You guys are truly something special.

The next best thing since… I don’t know.. protein powder met air fryers?
Whatever it is - you’ve nailed it.

The food is tasty, well portioned and balanced! OTR has made my busy life more manageable because I don’t have to worry about prepping, cooking or cleaning. I highly recommend to anyone looking for delicious and healthy meal preps.

Amazing food . Great service & variety! Highly recommended.

Meals were just ok. Truly hit and miss. Some were excellent, some tasteless, some terrible. All were small portions and expensive. I will not resubscribe...

They'll play a game like I'm not a client after harrassing me with phone calls. They are WAAAY overrated.

I've been using OTR for quite a while now and I don't plan on stopping. Of all the meal delivery services that I've used, these are the ONLY ones that have not made a single mistake in delivering. Others would deliver to the back door, to the backyard gate, to the wrong unit.
They used to use compostable containers (which I loved) but they've recently moved to plastic. That cost them a star on this review. Their website also makes it hard to know when delivery will occur.
And they've gone to a 3-week menu rotation. So once in a while, I am totally uninspired by the offerings. I LOVE their steak and shrimp dishes!! If you like chicken, rice and broccoli, great! because that's a good many of the rest of their offerings. Pasta, beans and potatoes? Not a lot (green beans, but they are more pod than bean). No pork, no turkey, no whitefish. Couscous? Chickpeas? Gnocci? Risotto? Haven't seen those. AND no salad, no fruit. So I order 5 or 6 meals a week (to avoid the delivery fee) and pick up a salad at Freshii or Subway, and make fruit parfaits for myself.

We love the food and appreciated the support and priority they put on customer experience. They always strive to improve which makes them stand out. Thank you again and we look forward to continuing to support local and your delcious meals.

Delicious restaurant-worthy meals! Variety of flavour stories, and all the low carb and balanced meals I chose included lots of well prepared vegetables. Attractive presentation on the plate, which was one of the reasons I decided to order from OTR. Another reason was unlike other services, I could elect to order 3 per week. Many others require a minimum of 6 per week. OTR meals arrive in a nice reusable insulated bag with ice pack that I send back with the delivery person when my new meals arrive. I highly recommend this service!

Food is very well portioned and flavorful! Great options available and change weekly to keep things fresh.

Signed up a couple weeks ago and absolutely loving the meals! I switched over from “F” and I can definitely taste the quality difference and the freshness. I would highly recommend!

Love having healthy meals on hand for busy weekdays. They’re perfectly balanced and delicious.

Veronica at the On The Run Meals has been incredible at educating me on different options. I am so impressed by her level of customer service. You can tell they have a customer satisfaction forward business model. The meals are great! They are satiating, convenient and healthy.

Simply delicious! Wonderful customer service. It has made life so much easier after work. Now I have more time to do other while at the same time enjoying a well balanced meal.

Great variety of meals and blending 4 low carb meals with their balanced and vegan menus, has helped me lose 7.8lbs over 3 weeks. Of course they have been incredibly delicious and made me a bit of envy in the office! Just some of their meals I have enjoyed and greatly appreciate the purpose built cooler the meals are delivered in. Helps reduce waste and environmentally conscious.

I am consistently impressed by the quality of food. The meals are delicious. I have ordered for several weeks in a row and there is so much variety in the menu. The rices are flavourful, the vegetables are crisp, the meat is juicy, and there are delicious sauces to accompany. I love that there are so many dairy-free meals. They arrive nicely packed, taste fresh, and are reliably healthy with calorie counts and detailed ingredients listed. There is also excellent communication and delivery services from their team.