Cockroaches all over their baked goods, cockroaches inside my cup with hot water floating. Terrible customer service none of them deserve jobs.
Atmosphere: 1
Food: 1
Service: 1
Abhinav Krishna
Service is good
Atmosphere: 5
Food: 5
Service: 5
Zaima Ahmed
The workers are really well behaved my iced coffee was perfect.
Atmosphere: 5
Food: 5
Service: 5
SIMRAN ASKNANI
Extremely rude service, i ordered chai latte with orange pekoe and they served me with only orange pekoe and when i asked for chai latte they asked me to open my coffee and just threw the chai latte bag inside the coffee.
What a nightmare!
Atmosphere: 1
Food: 2
Service: 1
Sophia Martinez
Came here a few times and this one lady who works here is very kind and helpful. Has such a great level of patience too and they took only 2 minutes to get my order fresh
Atmosphere: 5
Food: 5
Service: 5
Mahdi Mashiath
I've been going to this Tim Hortons inside the providence every day for the past 40 days, and not once have I been greeted nicely. The only guy working there is incredibly rude, and the rest of the staff aren’t any better. They act like you’re bothering them by ordering. It is the last thing anyone needs while dealing with so much stress.
Atmosphere: 1
Food: 2
Service: 1
T. G.
Terrible service. Very rude . Disgusting
Atmosphere: 1
Food: 2
Service: 1
Daniele Ferrigno
I couldn’t use any offer to this location they would able to help
Atmosphere: 1
Food: 1
Service: 1
Tafari West
This location is full of rude staff that can’t correct a drink properly. Then decide too yell at the customer
Atmosphere: 1
Food: 1
Service: 1
Margaret Dougherty
Considering this is in a health care facility, where patients and staff go, I’d expect to see tables regularly cleaned after each use, chairs put back in place etc. I have not seen this in 3 wks. Tables full of crumbs, spills etc are left that way for ages. Staff are at times inattentive.
First of all this location does not participate in the roll up the rim nor do they scan your app. Secondly, they haven't a clue on how to make an iced cap. It looks more like frozen milk with a tinge of color. What a waste of $7.00. Lastly, customer service isn't one of there stronger suits. We'll pass on this location in the future.
Atmosphere: 2
Food: 1
Service: 2
Paramjeet Singh
I bought a Hazelnut Cold Brew from this location, but they didn’t even stir it. All the flavor settled at the bottom, making the top part too light and the bottom too strong. Since the cup was already full, it was difficult to mix properly myself. Stirring should be a basic step in preparing the drink—hopefully, they improve their service and attention to detail.
Atmosphere: 2
Food: 2
Service: 2
Priya
Hi! My health is VERY poor, so this review is late. My PSW told me that I need to make this review, and I waited because I didn't want to only rate it based on one thing that I had. My difficulty: I had your egg salad sandwich and got bad diarrhea from it. I wasn't certain if it was because of your sandwich, so I deliberately ordered it 2 more times to make certain, and yes, I got awful diarrhea all 3 times. 😭 However, I've had some great experiences with a few of your newer employees. One tells me about your special savings once I've ordered something, and that's VERY important to me, since my income is VERY limited. I enjoy the breakfast sandwiches, and your blueberry muffins, especially, thank you.
Wheelchair accessibility: I'm in a large wheelchair, and I can use it here.
Atmosphere: 4
Food: 1
Service: 5
Dawit Teklay
A worker started to get mad at me and was Swear🤬 at me because I didn't understand her 😢
Samantha
Worst time I’ve been too. In my years of going to Tim Hortons I have never been to one this disrespectful. I ordered an iced coffee the total was like $3.14 and I gave them a $5 bill and 25cents cause I needed 2 dollars 10 cents to give to a friend. The worker tells another worker in Tamil that I don’t know how to do math and I’m dumb in Tamil and I understand Tamil and she realized I was Tamil and smiled when I asked for a straw when she realized she was in the wrong . The manager is going to apologize but he won’t say no shit or change anything abt it because I have put a review before and they haven’t done anything
Cockroaches all over their baked goods, cockroaches inside my cup with hot water floating. Terrible customer service none of them deserve jobs.
Atmosphere: 1
Food: 1
Service: 1
Service is good
Atmosphere: 5
Food: 5
Service: 5
The workers are really well behaved my iced coffee was perfect.
Atmosphere: 5
Food: 5
Service: 5
Extremely rude service, i ordered chai latte with orange pekoe and they served me with only orange pekoe and when i asked for chai latte they asked me to open my coffee and just threw the chai latte bag inside the coffee.
What a nightmare!
Atmosphere: 1
Food: 2
Service: 1
Came here a few times and this one lady who works here is very kind and helpful. Has such a great level of patience too and they took only 2 minutes to get my order fresh
Atmosphere: 5
Food: 5
Service: 5
I've been going to this Tim Hortons inside the providence every day for the past 40
days, and not once have I been greeted nicely. The only guy working there is incredibly rude, and the rest of the staff aren’t any better. They act like you’re bothering them by ordering. It is the last thing anyone needs while dealing with so much stress.
Atmosphere: 1
Food: 2
Service: 1
Terrible service. Very rude . Disgusting
Atmosphere: 1
Food: 2
Service: 1
I couldn’t use any offer to this location they would able to help
Atmosphere: 1
Food: 1
Service: 1
This location is full of rude staff that can’t correct a drink properly. Then decide too yell at the customer
Atmosphere: 1
Food: 1
Service: 1
Considering this is in a health care facility, where patients and staff go, I’d expect to see tables regularly cleaned after each use, chairs put back in place etc. I have not seen this in 3 wks. Tables full of crumbs, spills etc are left that way for ages. Staff are at times inattentive.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
First of all this location does not participate in the roll up the rim nor do they scan your app. Secondly, they haven't a clue on how to make an iced cap. It looks more like frozen milk with a tinge of color. What a waste of $7.00.
Lastly, customer service isn't one of there stronger suits.
We'll pass on this location in the future.
Atmosphere: 2
Food: 1
Service: 2
I bought a Hazelnut Cold Brew from this location, but they didn’t even stir it. All the flavor settled at the bottom, making the top part too light and the bottom too strong. Since the cup was already full, it was difficult to mix properly myself. Stirring should be a basic step in preparing the drink—hopefully, they improve their service and attention to detail.
Atmosphere: 2
Food: 2
Service: 2
Hi! My health is VERY poor, so this review is late. My PSW told me that I need to make this review, and I waited because I didn't want to only rate it based on one thing that I had. My difficulty: I had your egg salad sandwich and got bad diarrhea from it. I wasn't certain if it was because of your sandwich, so I deliberately ordered it 2 more times to make certain, and yes, I got awful diarrhea all 3 times. 😭 However, I've had some great experiences with a few of your newer employees. One tells me about your special savings once I've ordered something, and that's VERY important to me, since my income is VERY limited. I enjoy the breakfast sandwiches, and your blueberry muffins, especially, thank you.
Wheelchair accessibility: I'm in a large wheelchair, and I can use it here.
Atmosphere: 4
Food: 1
Service: 5
A worker started to get mad at me and was Swear🤬 at me because I didn't understand her 😢
Worst time I’ve been too. In my years of going to Tim Hortons I have never been to one this disrespectful. I ordered an iced coffee the total was like $3.14 and I gave them a $5 bill and 25cents cause I needed 2 dollars 10 cents to give to a friend. The worker tells another worker in Tamil that I don’t know how to do math and I’m dumb in Tamil and I understand Tamil and she realized I was Tamil and smiled when I asked for a straw when she realized she was in the wrong . The manager is going to apologize but he won’t say no shit or change anything abt it because I have put a review before and they haven’t done anything
Atmosphere: 1
Food: 1
Service: 1
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