“I recently had a very disappointing experience at this Tim Hortons location, primarily due to the behavior of the manager. I found the manager to be rude and unprofessional, which made my visit extremely unpleasant. Instead of addressing my concerns with understanding and respect, they dismissed me in an unkind manner, leaving me feeling unwelcome.
As a loyal customer, I expect a certain standard of service and professionalism, especially from someone in a managerial role. This experience has made me question whether I want to continue visiting this location. I sincerely hope the management takes customer feedback seriously and works on improving their attitude toward customers. Customer service should be a top priority, and unfortunately, this experience fell far below expectations.”
I've been visiting this location for a month now. Everyday 2 to 3 times a day. I order ahead on the app. It's always on time. Good friendly staff too.
Parking: This is the Tim Hortons in Centenary Hospital
Kid-friendliness: Kid friendly
Wheelchair accessibility: Wheelchair friendly
Atmosphere: 5
Food: 5
Service: 5
Jian Hasan
Nice and more than wonderful staff, I recommend it
Dhvani Pandya
It was Good!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Potato Wedges, Doughnut
Teh Ghotbi
Very friendly and polite staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Strawberry Lemonade and Reese Dream Cookies
Lakshya Parnami
I visited the Tim Hortons located in the hospital for a quick lunch, which is very convenient. I ordered a mocha coffee, but it didn’t taste like the usual Tim Hortons quality. While the server was friendly and changed my drink, I felt it was unfair to charge me extra due to the inconvenience. Overall, the service was decent, but the extra charge left me a bit disappointed.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Doughnut
Margaret Funa
This Tim hortons rarely gets bagel orders correct. I asked for double toasted and double peanut butter. Worker looks at the screen order multiple times and still doesn't make it double toasted and double peanut butter. Missing the double toasted is okay for me. But missing the double peanut butter when you paid extra 50 cents is when I had to tell him to correct the bagel
Atmosphere: 1
Food: 1
Service: 1
John Karupamanil
The Nutella croissant is delicious trust me
Wheelchair accessibility: Yes they have wheel chair acess
Amazing food great service fast.very friendly employees
Dietary restrictions: See food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Mohan Bhojwani
This Tim Hortons sits in the midst of Sunnybrook Hospital, Odette Cancer Centre. It is like an oasis in a desert. Adding cheer to patients and staff alike.
You can savour their Flatbread Pizza, Cheese Crossant, Sea Salt wedges and Iced Coffee or choose as per your preference.
This Tim Hortons is different. Every day it adds cheer to hundreds of patients and staff.
Excellent toasted cheese tea biscuit and coffee. Staff were polite and friendly. Nice to see Timmies in the hospital.
Atmosphere: 5
Food: 5
Service: 5
Eric Posthumus
Too many people asking for money at drive-thru
Atmosphere: 1
Food: 4
Service: 4
Aysha Alvie
It's been awhile but I had a bagel. Amazing when it's triple toasted and they did a great job.
Atmosphere: 5
Food: 5
Service: 5
yettm
Don't bother ordering Dipping sauce from here. If you're not lucky you won't even get it. And if you do you'll have a dip container 1/8th filled. Both times I've ordered here this has happened. $1 for Chipotle dip and can't dip more than 3 wedges without running out
“I recently had a very disappointing experience at this Tim Hortons location, primarily due to the behavior of the manager. I found the manager to be rude and unprofessional, which made my visit extremely unpleasant. Instead of addressing my concerns with understanding and respect, they dismissed me in an unkind manner, leaving me feeling unwelcome.
As a loyal customer, I expect a certain standard of service and professionalism, especially from someone in a managerial role. This experience has made me question whether I want to continue visiting this location. I sincerely hope the management takes customer feedback seriously and works on improving their attitude toward customers. Customer service should be a top priority, and unfortunately, this experience fell far below expectations.”
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken Wrap, Potato Wedges
I've been visiting this location for a month now. Everyday 2 to 3 times a day. I order ahead on the app. It's always on time. Good friendly staff too.
Parking: This is the Tim Hortons in Centenary Hospital
Kid-friendliness: Kid friendly
Wheelchair accessibility: Wheelchair friendly
Atmosphere: 5
Food: 5
Service: 5
Nice and more than wonderful staff, I recommend it
It was Good!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Potato Wedges, Doughnut
Very friendly and polite staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Strawberry Lemonade and Reese Dream Cookies
I visited the Tim Hortons located in the hospital for a quick lunch, which is very convenient. I ordered a mocha coffee, but it didn’t taste like the usual Tim Hortons quality. While the server was friendly and changed my drink, I felt it was unfair to charge me extra due to the inconvenience. Overall, the service was decent, but the extra charge left me a bit disappointed.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Doughnut
This Tim hortons rarely gets bagel orders correct. I asked for double toasted and double peanut butter. Worker looks at the screen order multiple times and still doesn't make it double toasted and double peanut butter. Missing the double toasted is okay for me. But missing the double peanut butter when you paid extra 50 cents is when I had to tell him to correct the bagel
Atmosphere: 1
Food: 1
Service: 1
The Nutella croissant is delicious trust me
Wheelchair accessibility: Yes they have wheel chair acess
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Wrap, Potato Wedges
Amazing food great service fast.very friendly employees
Dietary restrictions: See food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
This Tim Hortons sits in the midst of Sunnybrook Hospital, Odette Cancer Centre. It is like an oasis in a desert. Adding cheer to patients and staff alike.
You can savour their Flatbread Pizza, Cheese Crossant, Sea Salt wedges and Iced Coffee or choose as per your preference.
This Tim Hortons is different. Every day it adds cheer to hundreds of patients and staff.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I love their services ?
Atmosphere: 5
Food: 5
Service: 5
Excellent toasted cheese tea biscuit and coffee. Staff were polite and friendly. Nice to see Timmies in the hospital.
Atmosphere: 5
Food: 5
Service: 5
Too many people asking for money at drive-thru
Atmosphere: 1
Food: 4
Service: 4
It's been awhile but I had a bagel. Amazing when it's triple toasted and they did a great job.
Atmosphere: 5
Food: 5
Service: 5
Don't bother ordering Dipping sauce from here. If you're not lucky you won't even get it. And if you do you'll have a dip container 1/8th filled. Both times I've ordered here this has happened. $1 for Chipotle dip and can't dip more than 3 wedges without running out
Food: 1
Service: 1
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