Worst employees ever, taking 20 minutes just to take orders, 0/5
Service: 1
Adam Heeley
Staff was great under the circumstance. They had tons of orders to fill and people were waiting for a long time for the orders. They need more people working there, but greedy owners wont do it. They are dragging the Tim Horton's name through the mud.
Atmosphere: 1
Food: 4
Service: 5
shaqukeem lecesne
I think this has to be the worst Tim Hortons in Scarborough. I've been here all of 8 times and all 8 times they got my order wrong. I've been over charged and under delivered. My recommendation is not to come here unless you're desperate for food.Vegetarian options: They have vegan options but not beyond meat.Dietary restrictions: They accommodate dietary restrictions if you ask.Kid-friendliness: Not reallyWheelchair accessibility: Somewhat limited space for wheel chairs
Atmosphere: 1
Food: 3
Service: 1
neethu anil
Had to wait for so long for someone to respond for drive thru order. Extremely bad customer service.
Service: 1
Muskan Muskan
Just went to this tim hortons as this is near to my house i went 2 times this week and everytime i have to wait alot and the Wrap they give even charged for the extras and don’t put it in I asked for the cilantro lime veggie wrap with extra chipotle sauce besides asking to the lady she didn’t even replied and ignored i waited for 5 minutes and a girl and bog then changed it for me worst customer service the lady was Srilankan I don’t want to spread hate but she was rude and ignored me what i asked was does it include the sauce? She just ignored and left this is the worst guest service… even the wrap was cold also the girl at front counter don’t know how to take the order?
Atmosphere: 1
Food: 1
Service: 1
Samya Ghribo
One of the worse Tim Hortons
Paul Graham
Always great
Atmosphere: 5
Food: 5
Service: 5
Andre Hyatt
Can’t really expect much from a Tim Hortons these days, but at least get the orders corrects and stop “running out of product” in the morning.
Atmosphere: 2
Food: 3
Service: 1
david tropiano
Prices went up and variety and quality went down.
Atmosphere: 4
Food: 2
Service: 4
Sara bulbulia
I just wanted to eat and drink coffee and I had to wait 20 minutes until I get my order and I was wondering why so I asked the girl who was giving me the food and I asked politely but she began to show attitude and was so unpolite she took her anger out on me and shut the door on my face
We placed an order through drive thru and when we got to the window my boyfriend was just scanning his fingerprint to get his payment ready from his mobile wallet which took literally 3 SECONDS. The lady at the window blatantly told us to hurry up with our payment.now keep in mind no one was waiting after us nothing. Come on....
Service: 1
Denis Krauchanka
Order Americano coffee in rush morning hoursWas served with regular, coffee is garbage. Management should keep the order properly and make fresh coffee.
adambawa ahamedrajhi
Good coffee ☕️
Atmosphere: 4
Food: 4
Service: 4
Kinjal Vaghela
I always ordered triple triple but they always either gave it double double or with no sugar at all. But as I used to be in rush for my work I did confront them earlier. But they kept doing it again and this time i told them you are not adding any sugar in the coffee. The employees said maybe I don’t know how to order a coffee. Told them I am not new to Canada and have ordered from other branches but it’s only this branch that does this to me. The female employee were very rude and argued with me the whole time instead of addressing the issue. They mess up the orders too whenever i order for plain bagel they give sesame bagel and whenever i ask for 3 coffee they give one coffee and then i have to reorder it again at the window.I complaint about them to Tim Hortons complaint helpline. But i guess they did not take any step for them yet. Now I go to get my coffee to the tim hortons that far from my place even though this branch is more convenient to me.I am regular at tims and this is not acceptable
Worst employees ever, taking 20 minutes just to take orders, 0/5
Service: 1
Staff was great under the circumstance. They had tons of orders to fill and people were waiting for a long time for the orders. They need more people working there, but greedy owners wont do it. They are dragging the Tim Horton's name through the mud.
Atmosphere: 1
Food: 4
Service: 5
I think this has to be the worst Tim Hortons in Scarborough. I've been here all of 8 times and all 8 times they got my order wrong. I've been over charged and under delivered. My recommendation is not to come here unless you're desperate for food.Vegetarian options: They have vegan options but not beyond meat.Dietary restrictions: They accommodate dietary restrictions if you ask.Kid-friendliness: Not reallyWheelchair accessibility: Somewhat limited space for wheel chairs
Atmosphere: 1
Food: 3
Service: 1
Had to wait for so long for someone to respond for drive thru order. Extremely bad customer service.
Service: 1
Just went to this tim hortons as this is near to my house i went 2 times this week and everytime i have to wait alot and the Wrap they give even charged for the extras and don’t put it in I asked for the cilantro lime veggie wrap with extra chipotle sauce besides asking to the lady she didn’t even replied and ignored i waited for 5 minutes and a girl and bog then changed it for me worst customer service the lady was Srilankan I don’t want to spread hate but she was rude and ignored me what i asked was does it include the sauce? She just ignored and left this is the worst guest service… even the wrap was cold also the girl at front counter don’t know how to take the order?
Atmosphere: 1
Food: 1
Service: 1
One of the worse Tim Hortons
Always great
Atmosphere: 5
Food: 5
Service: 5
Can’t really expect much from a Tim Hortons these days, but at least get the orders corrects and stop “running out of product” in the morning.
Atmosphere: 2
Food: 3
Service: 1
Prices went up and variety and quality went down.
Atmosphere: 4
Food: 2
Service: 4
I just wanted to eat and drink coffee and I had to wait 20 minutes until I get my order and I was wondering why so I asked the girl who was giving me the food and I asked politely but she began to show attitude and was so unpolite she took her anger out on me and shut the door on my face
Restaurantji Recommends
Very bad service and rude staff.
Atmosphere: 1
Food: 1
Service: 1
We placed an order through drive thru and when we got to the window my boyfriend was just scanning his fingerprint to get his payment ready from his mobile wallet which took literally 3 SECONDS. The lady at the window blatantly told us to hurry up with our payment.now keep in mind no one was waiting after us nothing. Come on....
Service: 1
Order Americano coffee in rush morning hoursWas served with regular, coffee is garbage. Management should keep the order properly and make fresh coffee.
Good coffee ☕️
Atmosphere: 4
Food: 4
Service: 4
I always ordered triple triple but they always either gave it double double or with no sugar at all. But as I used to be in rush for my work I did confront them earlier. But they kept doing it again and this time i told them you are not adding any sugar in the coffee. The employees said maybe I don’t know how to order a coffee. Told them I am not new to Canada and have ordered from other branches but it’s only this branch that does this to me. The female employee were very rude and argued with me the whole time instead of addressing the issue. They mess up the orders too whenever i order for plain bagel they give sesame bagel and whenever i ask for 3 coffee they give one coffee and then i have to reorder it again at the window.I complaint about them to Tim Hortons complaint helpline. But i guess they did not take any step for them yet. Now I go to get my coffee to the tim hortons that far from my place even though this branch is more convenient to me.I am regular at tims and this is not acceptable
Atmosphere: 1
Food: 1
Service: 1