You really need to hire pleasant front counter staff. I didn't have a good experience sat aug 30, 3pm or so. No smile, no thank you. Even after waiting for her to sort change in till? after I had ordered a small coffee, and paid with exact change of 1.65. She gives me back .35. gave her back the .35. No response. Next time I will not feel guilty keeping it. Put her in the back glazing donuts. She should not be dealing with the public, if you want your business to grow.
Atmosphere: 1
Food: 3
Service: 1
Yuan Sky
Terrible service. Wrong orders !
Kylie Edwards
Swing by here on my way to work, in and out of the drive through in under 35 seconds. 10/10
Atmosphere: 5
Food: 5
Service: 5
Mohamed Irsath
Friendly and helpful staffs. Fast service. No wait
Atmosphere: 5
Food: 5
Service: 5
YASIR KHALIFA
Amazing team and clean place love to go there more often
Atmosphere: 5
Food: 5
Service: 5
Kazi Fayshal
I love this Horton.
Atmosphere: 5
Food: 5
Service: 5
Gunnes Joél
Wow wow wow. Staff is very happy to see you and smiling. Very welcoming. This is one of the CLEANEST Tim Hortons I've ever seen. Wow!
Atmosphere: 5
Food: 5
Service: 5
Darsh Patel
The staff here are always friendly, efficient, and provide great service. My orders are always accurate and served with a smile. Really appreciate the welcoming atmosphere!
The service is so quick and this location always welcome guests with a warm smile and professionalism
Atmosphere: 5
Food: 5
Service: 5
Inderpreet Kaur
I am writing to share a series of disappointing experiences at your location, ending in an especially humiliating incident that I can’t ignore.
The first time, I ordered spinach egg bites online and was handed the bacon ones by mistake. I didn’t realize until I got home and couldn’t return them. I gave the benefit of the doubt and assumed it was an honest error.
The second time, I was given the wrong bagel. I noticed right away and asked them to correct it. They did, but it added to my growing frustration with the level of care being given to orders.
This last visit was the worst experience I’ve had. I needed to use the restroom urgently. The door was locked, so I informed two staff members. They looked at me, ignored my request, and continued speaking to each other in another language. There were no customers at the counter, so I know they had time to help. After 10 minutes, one of the women finally asked what I needed. I explained again that the bathroom door was locked even though the sign showed vacant. She laughed at me, said something to her coworker, and then they both laughed. Someone finally opened the door, but I was already feeling embarrassed and humiliated. I don’t understand what was funny about my request, and the fact that they were laughing among themselves made the whole situation feel intentionally disrespectful.
Being treated this way, especially over something as simple and human as needing to use the restroom, was insulting. No customer should be mocked, ignored, or made to feel uncomfortable like that. I hope this is taken seriously and addressed.
Please, whoever the owner of this location is, pay attention to what is happening at your store. The way your staff treats people reflects directly on your business, and right now, that reflection is deeply negative.
Atmosphere: 1
Food: 1
Service: 1
Noor Brar
Christi is the best employee here⭐️⭐️⭐️⭐️⭐️. (Always very good experience with Christi). 👍🏻best tim hortans service✨every employee is very good👍🏻
Atmosphere: 5
Food: 5
Service: 4
Rubel Das Pulok
Very happy team and friendly.I love to go there because foods are really fresh.the location is very clean
You really need to hire pleasant front counter staff. I didn't have a good experience sat aug 30, 3pm or so. No smile, no thank you.
Even after waiting for her to sort change in till? after I had ordered a small coffee, and paid with exact change of 1.65. She gives me back .35. gave her back the .35. No response. Next time I will not feel guilty keeping it.
Put her in the back glazing donuts. She should not be dealing with the public, if you want your business to grow.
Atmosphere: 1
Food: 3
Service: 1
Terrible service. Wrong orders !
Swing by here on my way to work, in and out of the drive through in under 35 seconds. 10/10
Atmosphere: 5
Food: 5
Service: 5
Friendly and helpful staffs. Fast service. No wait
Atmosphere: 5
Food: 5
Service: 5
Amazing team and clean place love to go there more often
Atmosphere: 5
Food: 5
Service: 5
I love this Horton.
Atmosphere: 5
Food: 5
Service: 5
Wow wow wow. Staff is very happy to see you and smiling. Very welcoming. This is one of the CLEANEST Tim Hortons I've ever seen. Wow!
Atmosphere: 5
Food: 5
Service: 5
The staff here are always friendly, efficient, and provide great service. My orders are always accurate and served with a smile. Really appreciate the welcoming atmosphere!
Very friendly and really good service!!
Fast !
Atmosphere: 5
Food: 5
Service: 5
No comments
Food: 3
Service: 2
Restaurantji Recommends
Very smooth place and friendly team
Atmosphere: 5
Food: 5
Service: 5
The service is so quick and this location always welcome guests with a warm smile and professionalism
Atmosphere: 5
Food: 5
Service: 5
I am writing to share a series of disappointing experiences at your location, ending in an especially humiliating incident that I can’t ignore.
The first time, I ordered spinach egg bites online and was handed the bacon ones by mistake. I didn’t realize until I got home and couldn’t return them. I gave the benefit of the doubt and assumed it was an honest error.
The second time, I was given the wrong bagel. I noticed right away and asked them to correct it. They did, but it added to my growing frustration with the level of care being given to orders.
This last visit was the worst experience I’ve had. I needed to use the restroom urgently. The door was locked, so I informed two staff members. They looked at me, ignored my request, and continued speaking to each other in another language. There were no customers at the counter, so I know they had time to help. After 10 minutes, one of the women finally asked what I needed. I explained again that the bathroom door was locked even though the sign showed vacant. She laughed at me, said something to her coworker, and then they both laughed. Someone finally opened the door, but I was already feeling embarrassed and humiliated. I don’t understand what was funny about my request, and the fact that they were laughing among themselves made the whole situation feel intentionally disrespectful.
Being treated this way, especially over something as simple and human as needing to use the restroom, was insulting. No customer should be mocked, ignored, or made to feel uncomfortable like that. I hope this is taken seriously and addressed.
Please, whoever the owner of this location is, pay attention to what is happening at your store. The way your staff treats people reflects directly on your business, and right now, that reflection is deeply negative.
Atmosphere: 1
Food: 1
Service: 1
Christi is the best employee here⭐️⭐️⭐️⭐️⭐️. (Always very good experience with Christi). 👍🏻best tim hortans service✨every employee is very good👍🏻
Atmosphere: 5
Food: 5
Service: 4
Very happy team and friendly.I love to go there because foods are really fresh.the location is very clean
Atmosphere: 5
Food: 5
Service: 5
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