We ordered 2 large pizzas and 1lb of original wings. When picked up, the bill was almost $10 more than the amount quoted on the phone when the order was placed. Not only was the pizza cold, the wings were so overcooked they were barely edible. I called to speak to someone and was told that the manager/owner would call me to discuss these issues. To date, I have heard nothing. Smithville Pizzeria, you just lost my business.
UPDATE......that is so not the way it happened. We never disputed the tax portion of the bill and you are fully aware of this. But, thank you for refunding the actual overcharge.
Sandro B
I had an amazing first experience at this place! I tried the Supersub, and it was absolutely delicious. The sandwich was massive, and the price was incredibly reasonable—what a great deal! I mentioned it was my first time there, and the staff was so welcoming and friendly. I can’t wait to come back again!
Atmosphere: 4
Food: 5
Service: 5
Janice Diiulio
1st time takeout, impressed with the wings, best I've tasted for sometime
Michelle Murphy
Usually is very good food, but the last couple of times my food has been a little over cooked. The service is always nice and friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Cris Paterson
Best food, best prices. The service is the best ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monday - Large Sub, Chicken Fingers, Hamburger, Chicken Fingers with Fries and Large Drink, Fish, Fries, French Fries
Cody
Has been a go-to place for 25+ years.
Atmosphere: 5
Food: 5
Service: 5
aanya takkar
Extremely cozy vibe to the restaurant. Our family’s favourite place to go and dine. The timeliness and professionalism of the staff sets the restaurant apart. Additionally, the variety in the menu makes it the best go-to restaurant in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Meenu Takkar
Best place I have ever been to. Highly suggest coming here as it’s the best pizzeria within the Niagara region. The owner is amazing and he engages with customers as if they are family. ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Char S
So service was amazing ppl amazing seating area was amazing, I ordered pizza for my daughters bday party it was at safari niagara yesterday, I ordered 3 large pizza just peperoni I thought it was over priced firstly it's pizza lol it only cost 10 dollars to make a pep pizza! If that maybe under! So anyway I had 1 slice thankfully only 1 I didn't like the taste! 🤢 I felt sick after eating the slice I just drank water hoping it would go away! Well it did nd then later on before I went to bed I was running to the bathroom for a half hour maybe went like 3 times, nd same with a few more ppl who had more slice's then I did! The one said she woke up around 8 am nd she was going to the bathroom constantly for a couple hours but it's gone now! Nd same with the kids! The only thing we ate in common was the pizza! Nd I had leftovers nd gave it to my niece to take home nd her whole family ate it all included the little children so now I feel bad! Girls that were working were amazing I am not complaining of the service what so ever! It was just the pizza idk if it's like that all the time maybe the pepperoni is bad! Idk but the pizza looked a little under cooked to! I just thought that's how it looked but can't be cuz I've seen amazing looking pics! Sucks I didn't have a good experience! 😔
Atmosphere: 5
Food: 1
Service: 5
Jane Li
Great disappointment. My spaghetti and meatball dish came in a small portion with small rock like meatballs. No offense, try making soft, fresh meatballs, only 2 would be good. No garlic bread until I asked the kind waitress. I suffered stomach trouble after the meal.
We get takeout here at least once a week. Great food and amazing staff.
Atmosphere: 5
Food: 5
Service: 5
jay brooks
New owners ruined this place. I used to come here all the time even as a child and the food was great and still a decent price. Now the new owners have raised there prices as well and made the portions smaller. I order a panzerotti that came way smaller since the different owners. As I took a bite it noticed the amount of grease that was spilling out of this thing. Not to mention, almost all the pepperoni was stuck together and not pulled apart. My family along with others will not be supporting this place anymore.
Miles Roberts (Mylo9000)
Great place with a modest dining room and a great and friendly atmosphere! Amazing lunch specials! Worth a visit
We ordered 2 large pizzas and 1lb of original wings. When picked up, the bill was almost $10 more than the amount quoted on the phone when the order was placed. Not only was the pizza cold, the wings were so overcooked they were barely edible. I called to speak to someone and was told that the manager/owner would call me to discuss these issues. To date, I have heard nothing. Smithville Pizzeria, you just lost my business.
UPDATE......that is so not the way it happened. We never disputed the tax portion of the bill and you are fully aware of this. But, thank you for refunding the actual overcharge.
I had an amazing first experience at this place! I tried the Supersub, and it was absolutely delicious. The sandwich was massive, and the price was incredibly reasonable—what a great deal! I mentioned it was my first time there, and the staff was so welcoming and friendly. I can’t wait to come back again!
Atmosphere: 4
Food: 5
Service: 5
1st time takeout, impressed with the wings, best I've tasted for sometime
Usually is very good food, but the last couple of times my food has been a little over cooked. The service is always nice and friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Best food, best prices. The service is the best ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Monday - Large Sub, Chicken Fingers, Hamburger, Chicken Fingers with Fries and Large Drink, Fish, Fries, French Fries
Has been a go-to place for 25+ years.
Atmosphere: 5
Food: 5
Service: 5
Extremely cozy vibe to the restaurant. Our family’s favourite place to go and dine. The timeliness and professionalism of the staff sets the restaurant apart. Additionally, the variety in the menu makes it the best go-to restaurant in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Best place I have ever been to. Highly suggest coming here as it’s the best pizzeria within the Niagara region. The owner is amazing and he engages with customers as if they are family. ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
So service was amazing ppl amazing seating area was amazing, I ordered pizza for my daughters bday party it was at safari niagara yesterday, I ordered 3 large pizza just peperoni I thought it was over priced firstly it's pizza lol it only cost 10 dollars to make a pep pizza! If that maybe under! So anyway I had 1 slice thankfully only 1 I didn't like the taste! 🤢 I felt sick after eating the slice I just drank water hoping it would go away! Well it did nd then later on before I went to bed I was running to the bathroom for a half hour maybe went like 3 times, nd same with a few more ppl who had more slice's then I did! The one said she woke up around 8 am nd she was going to the bathroom constantly for a couple hours but it's gone now! Nd same with the kids! The only thing we ate in common was the pizza! Nd I had leftovers nd gave it to my niece to take home nd her whole family ate it all included the little children so now I feel bad!
Girls that were working were amazing I am not complaining of the service what so ever! It was just the pizza idk if it's like that all the time maybe the pepperoni is bad! Idk but the pizza looked a little under cooked to! I just thought that's how it looked but can't be cuz I've seen amazing looking pics! Sucks I didn't have a good experience! 😔
Atmosphere: 5
Food: 1
Service: 5
Great disappointment. My spaghetti and meatball dish came in a small portion with small rock like meatballs. No offense, try making soft, fresh meatballs, only 2 would be good. No garlic bread until I asked the kind waitress. I suffered stomach trouble after the meal.
Atmosphere: 3
Service: 5
Restaurantji Recommends
We get takeout here at least once a week. Great food and amazing staff.
Atmosphere: 5
Food: 5
Service: 5
New owners ruined this place. I used to come here all the time even as a child and the food was great and still a decent price. Now the new owners have raised there prices as well and made the portions smaller. I order a panzerotti that came way smaller since the different owners. As I took a bite it noticed the amount of grease that was spilling out of this thing. Not to mention, almost all the pepperoni was stuck together and not pulled apart. My family along with others will not be supporting this place anymore.
Great place with a modest dining room and a great and friendly atmosphere! Amazing lunch specials! Worth a visit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza
Gotta love the steak sub!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Pizza
Pricey
Loading...