After cancelling an event (in february), they have yet to refund any ticket holders. I’ve sent numerous emails and messages which have blamed ‘delays’ on 3rd party services. Pretty obvious they’re waiting for people to forget about the money spent… pure theft if you ask me.
Jessica DeMunck
This is the worst bar in St. Catharines. They hold the line until 1 am and then raise the cover so you pay more for literally an hour. We finally get in and it’s DEAD. Save your money and go to Toronto
Rick T
This place is magical at night
Julian Spice
20th birthday. Got kicked out because I asked the bartender if I could order next. Disgusting behaviour considering these people are 30 years old. Sad that they have a pathetic life
ICEMAN
Our go to place before the hockey game.Good food not a big menu but its good food and the waitresses are very nice.
emma luke
Mansion is typically where my friends and I go for a night out. Music is good 3/4 times. We’ve never felt unsafe or creeped out. Mostly younger adults and teens around my age range. Drinks are pricey but most places nowadays are. Overall, one of our favourite places so far!
The only odd experience I had was one night where I stepped away from my friends and went to the washroom. I felt a bit nauseous and needed to step away from the crowd, but this is due to my autoimmune celiac disease, not excessive drinking. Nobody else was in the washroom other than the attendant and I, so me taking up a stall did not pose an issue. Around the 10 minute mark, my friends came upstairs and said that security told them if I wasn’t out in 5 minutes I was getting kicked out. I can understand how that conclusion can be drawn oftentimes in this environment. However, they couldn’t have came and talked to me to read the situation before posing consequences? I will still continue to come here, as I haven’t necessarily had a bad experience, more so a disappointing one. My suggestion for Mansion security is simply be a little bit more human and try to not jump to conclusions.
Ssohi
this place will take your money for cover and kick you out
Atmosphere: 1
Food: 1
Service: 1
christian h
went there for the first time on Friday. Had called them back the next day to see if my coat was left there. The person I spoke to had confirmed with me that my exact coat was there and that I would be able to pick it up and that it was safe behind the bar. my friends soon arrive later on to get it for me and where then being told that the coat wasn’t there anymore. called back immediately after finding out and was hung up on by the person I spoke too while asking what had happened to my coat. Worst experience I’ve ever had very unprofessional
Atmosphere: 1
Food: 1
Service: 1
Matthew Olguin
Security Guard, tab with the dad cap kicked me out for asking his coworker to move behind him instead of moving out the hallway. Guys take security work to an extreme that will eventually kill the bar. It’s supposed to be a fun atmosphere but now you got to be concerned with how close you talk to the security guards. Absolutely ridiculous how confrontational this guard got in a matter of 15 seconds.
Atmosphere: 1
Service: 2
Mackenzie Weber
My friends and I got scammed. We paid $30 for student VIP tickets and got there at 9:30 (before it opened). we didn’t end up getting in and they were charging everyone who had tickets an extra cover of $50. They oversold tickets to scam people out of money, as they knew they couldn’t allow everyone with tickets in for lack of space. I’m extremely frustrated with this experience and will not be coming back. I cannot even get a refund for my tickets either.
Got scammed so badly. They oversold Halloween tickets and we stood in line for over 2 hours before we figured out that they were (on top of paying $30 for tickets) charging people cover to get in. We never got in after paying $30 each for tickets.
Madison Faucher
Fav spot to go! Plus food is 10/10
Atmosphere: 5
Food: 5
Service: 5
Lori Green
Very frustrated with an experience I had talking with a supervisor today. Called because I mis-purchased VIP add ons, instead of tickets. Supervisor rudely said there was nothing they could do for me (no exchange, refund, or voucher), and hung up on me. I have wasted $40 - very disappointing
Service: 1
Doug W
Was in town for our Brock 50th grad reunion and looking forward to a beer or two at MH where we had spent a considerable amount of time and money destroying brain cells in the early 70's. Showed up on to a strangely deserted William Street downtown on Saturday afternoon (SUPPOSED to be open according to VERY confusing HOURS on their website ...Saturday 12-2 a.m. & 4-11 p.m.....do we choose???) and doors were locked and a window all boarded up. Strange...disappointing......and sad.
Charlie Melmoth
For the love of god, please pick a better dj. Not a single house song and just all songs that make you feel like you’re at a middle school dance. I’m begging just please have a better taste in music
After cancelling an event (in february), they have yet to refund any ticket holders. I’ve sent numerous emails and messages which have blamed ‘delays’ on 3rd party services. Pretty obvious they’re waiting for people to forget about the money spent… pure theft if you ask me.
This is the worst bar in St. Catharines. They hold the line until 1 am and then raise the cover so you pay more for literally an hour. We finally get in and it’s DEAD. Save your money and go to Toronto
This place is magical at night
20th birthday. Got kicked out because I asked the bartender if I could order next. Disgusting behaviour considering these people are 30 years old. Sad that they have a pathetic life
Our go to place before the hockey game.Good food not a big menu but its good food and the waitresses are very nice.
Mansion is typically where my friends and I go for a night out. Music is good 3/4 times. We’ve never felt unsafe or creeped out. Mostly younger adults and teens around my age range. Drinks are pricey but most places nowadays are. Overall, one of our favourite places so far!
The only odd experience I had was one night where I stepped away from my friends and went to the washroom. I felt a bit nauseous and needed to step away from the crowd, but this is due to my autoimmune celiac disease, not excessive drinking. Nobody else was in the washroom other than the attendant and I, so me taking up a stall did not pose an issue. Around the 10 minute mark, my friends came upstairs and said that security told them if I wasn’t out in 5 minutes I was getting kicked out. I can understand how that conclusion can be drawn oftentimes in this environment. However, they couldn’t have came and talked to me to read the situation before posing consequences? I will still continue to come here, as I haven’t necessarily had a bad experience, more so a disappointing one. My suggestion for Mansion security is simply be a little bit more human and try to not jump to conclusions.
this place will take your money for cover and kick you out
Atmosphere: 1
Food: 1
Service: 1
went there for the first time on Friday. Had called them back the next day to see if my coat was left there. The person I spoke to had confirmed with me that my exact coat was there and that I would be able to pick it up and that it was safe behind the bar. my friends soon arrive later on to get it for me and where then being told that the coat wasn’t there anymore. called back immediately after finding out and was hung up on by the person I spoke too while asking what had happened to my coat. Worst experience I’ve ever had very unprofessional
Atmosphere: 1
Food: 1
Service: 1
Security Guard, tab with the dad cap kicked me out for asking his coworker to move behind him instead of moving out the hallway. Guys take security work to an extreme that will eventually kill the bar. It’s supposed to be a fun atmosphere but now you got to be concerned with how close you talk to the security guards. Absolutely ridiculous how confrontational this guard got in a matter of 15 seconds.
Atmosphere: 1
Service: 2
My friends and I got scammed. We paid $30 for student VIP tickets and got there at 9:30 (before it opened). we didn’t end up getting in and they were charging everyone who had tickets an extra cover of $50. They oversold tickets to scam people out of money, as they knew they couldn’t allow everyone with tickets in for lack of space. I’m extremely frustrated with this experience and will not be coming back. I cannot even get a refund for my tickets either.
Restaurantji Recommends
Got scammed so badly. They oversold Halloween tickets and we stood in line for over 2 hours before we figured out that they were (on top of paying $30 for tickets) charging people cover to get in. We never got in after paying $30 each for tickets.
Fav spot to go! Plus food is 10/10
Atmosphere: 5
Food: 5
Service: 5
Very frustrated with an experience I had talking with a supervisor today. Called because I mis-purchased VIP add ons, instead of tickets. Supervisor rudely said there was nothing they could do for me (no exchange, refund, or voucher), and hung up on me. I have wasted $40 - very disappointing
Service: 1
Was in town for our Brock 50th grad reunion and looking forward to a beer or two at MH where we had spent a considerable amount of time and money destroying brain cells in the early 70's.
Showed up on to a strangely deserted William Street downtown on Saturday afternoon (SUPPOSED to be open according to VERY confusing HOURS on their website ...Saturday 12-2 a.m. & 4-11 p.m.....do we choose???) and doors were locked and a window all boarded up.
Strange...disappointing......and sad.
For the love of god, please pick a better dj. Not a single house song and just all songs that make you feel like you’re at a middle school dance. I’m begging just please have a better taste in music
Atmosphere: 1
Food: 3
Service: 4
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