Marble Slab Creamery
$ • Ice Cream
Hours:
275 Fourth Ave Unit D1, St. Catharines
(905) 682-6847
About Marble Slab Creamery
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Marble Slab Creamery Reviews
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Ordered a black and white photo cake. They tried to give me a black and GREEN photo cake when I went to pick it up. Manager (Ashley) was useless. For a $62 cake, she offered me a $14 refund. I walked out with no cake, no refund. I will NEVER spend another cent in that store, and Ashley should be fired. Went to DQ, the manager had a cake ready in 5 minutes with the proper picture.
Very disappointed by how they raised the prices and taken away options. i used to love having this icecream. but wont be coming there anymore.
wonderful staff and delicious icecream!
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
Marble Slab Creamery offers delicious ice cream treats with exceptional service. The staff is polite, professional, and friendly, especially with children, making it a great place for families. Many customers describe it as a kids' dream, with a variety of toppings included with items like banana splits that taste amazing and are decently priced. While there was a recent issue with ice cream not being displayed, the staff assured customers they had what they wanted available in the back. The customer service sets this location apart, with employees going above and beyond to ensure a memorable experience, such as when one staff member helped create a special birthday cake tailored to various dietary restrictions. However, there are some concerns, like the bathroom odor and accessibility issues for those in wheelchairs due to deep ridges on the sidewalk and the door design. Overall, Marble Slab Creamery is a fantastic spot for a sweet treat, with top-notch service that keeps customers returning for more.