Subway
5357 Fernbank Rd, Ottawa
(613) 836-2702
Recent Reviews
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Great service, amazing environment 10/10
Atmosphere: 5
Food: 5
Service: 5
Jinesh is one the best workers, he was very kind. Customer service is great
Atmosphere: 5
Food: 5
Service: 5
Best subway ever
Atmosphere: 5
Food: 5
Service: 5
Awesome stuff really recommend
Atmosphere: 5
Food: 5
Service: 5
Harry was very professional kind and exceptional customer service I would definitely be coming back to this store as it’s really clean and everything fresh
Atmosphere: 5
Food: 5
Service: 5
Ken is excellent
Atmosphere: 5
Food: 5
Service: 5
Service was great and not too busy on a Friday night
Atmosphere: 5
Food: 5
Service: 5
Very unwelcoming experience. Staff treated online orders and in-store customers differently. When I asked to have my sandwich grilled, they refused and said they wouldn’t do it because it was an online order using a coupon. Even though there were no customers in the store, the food was not ready when I arrived. Ingredients were not fresh, and the staff made taunting and dismissive remarks instead of helping. Overall, very poor customer service and a disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Didn't have good experience there at all.
Placed online order, first they didn't mark which one is chicken and which one is veg.
When I opened it up, it seemed like there were little to no veggies and sauces, it felt like eating a bread. I went home and cut up some veggies and added to the subway. Also, stale bread. I dont know why people would do something like this. Not coming back here for sure.
Atmosphere: 1
Food: 1
Service: 1
Food is great !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There food is really good and they have great staff
Atmosphere: 5
Food: 5
Service: 5
Mahak gives amazing customer service!!!
Atmosphere: 5
Food: 5
Service: 5
came in tonight to grab a sub for dinner and when my sub was getting dressed, I noticed that all of the lettuce was brown wilted and looked slimy. I asked the woman who is working for fresh lettuce to which she pulled out a bag from the fridge and instead of taking out the old gross lettuce ( that could make people sick) she proceeded to dump the fresh lettuce on top of the old stuff. The bag that she pulled out, also had brown pieces in it as well. This is definitely a health issue and not the proper way to be serving food at all. Instead of saying anything to me either she spoke a different language to her co worker and never responded to me.
I won’t be retuning to this location as I do not want to be getting sick from food safety issues.
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I had a great experience at Subway thanks to Mehak! She provided excellent customer service and was very friendly and helpful. She made my order perfectly and kept everything clean and organized. The service was fast, and she made sure I was happy with my meal. Really appreciate her great attitude and professionalism. Will definitely come back again!
Atmosphere: 5
Food: 5
Service: 5
Great service and they fill the toppings really well
Atmosphere: 5
Food: 5
Service: 5
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