Going there from 3 years. Best tim hortons staff in the area! always nice to see them on drive thru. Very friendly and bubbly
Atmosphere: 5
Food: 5
Service: 5
Simranjeet Kaur
I had a very bad experience here. The staff were extremely rude and did not know how to talk to customers. Very disappointing service.
Service: 1
Rohit Salaria
Staff was busy in there own talks, worst experience, even taking to a customer rudely in front of others. A big red cross. Staff Must understand this has a negative effect.
Atmosphere: 1
Food: 2
Service: 1
Khushi Kapila
Customer Experience
The Tim Hortons outlet situated in Ottawa, Canada (SLD) has received a series of unfavorable reviews from customers. The feedback highlights recurring concerns in key areas of service delivery, product quality, and overall operational efficiency.
Key Observations
1. Service Quality: Customers frequently reported slow service and unprofessional behavior from staff members. Several reviews mention long waiting times even during non-peak hours.
2. Product Consistency: Multiple customers noted inconsistencies in food and beverage preparation. Common issues included incorrect orders, poorly prepared coffee, and items not meeting Tim Hortons’ standard quality expectations.
Good service
Atmosphere: 5
Food: 5
Service: 5
Service good
Atmosphere: 5
Food: 5
Service: 5
Great service and fresh coffee every time! Always a good experience here. Friendly team!
Atmosphere: 5
Food: 5
Service: 5
It’s a good place
Atmosphere: 5
Food: 5
Service: 5
great place
Atmosphere: 5
Food: 5
Service: 5
Amazing and very welcoming staff. Very friendly and quality of food and drinks is great as well! Line up is less as well! highly recommended
Atmosphere: 5
Food: 5
Service: 5
Great coffee and great staff.. had a wonderful time, this location never disappoints!!
Atmosphere: 5
Food: 5
Service: 5
Very good place no rush
Clean and fast service
Atmosphere: 5
Food: 5
Service: 5
Best place ro grab coffee
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
My daily go to
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Going there from 3 years. Best tim hortons staff in the area! always nice to see them on drive thru. Very friendly and bubbly
Atmosphere: 5
Food: 5
Service: 5
I had a very bad experience here. The staff were extremely rude and did not know how to talk to customers. Very disappointing service.
Service: 1
Staff was busy in there own talks, worst experience, even taking to a customer rudely in front of others. A big red cross. Staff Must understand this has a negative effect.
Atmosphere: 1
Food: 2
Service: 1
Customer Experience
The Tim Hortons outlet situated in Ottawa, Canada (SLD) has received a series of unfavorable reviews from customers. The feedback highlights recurring concerns in key areas of service delivery, product quality, and overall operational efficiency.
Key Observations
1. Service Quality:
Customers frequently reported slow service and unprofessional behavior from staff members. Several reviews mention long waiting times even during non-peak hours.
2. Product Consistency:
Multiple customers noted inconsistencies in food and beverage preparation. Common issues included incorrect orders, poorly prepared coffee, and items not meeting Tim Hortons’ standard quality expectations.
Atmosphere: 1
Food: 1
Service: 1
Very pleasant and kind!
Atmosphere: 5
Food: 5
Service: 5
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