Employees either don’t know how to make the beverages according to the company’s recipes or they just always leave out certain ingredients. Three times in the last week I’ve ordered a pumpkin cold brew and they’ve given it to me without pumpkin topping. I had to request it be added each time.
Food: 1
Service: 2
David X
Great atmosphere
Atmosphere: 4
Food: 4
Service: 4
Dawn Konstantinides
Service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Ana Yolanda Baez
Friendly staff
Parking: Large open parking lot
Kid-friendliness: Open concept with decent amount of seating
Wheelchair accessibility: Has automatic door
Atmosphere: 5
Food: 5
Service: 5
Shawn Nadeau
This is one of my normal daily coffee stops. Usually 3 days a week. Every day. I’m usually greeted by a new drive thru window worker. I’ve seen them before. But not daily. Maybe once a week or so. They are usually very nice and professional. Today though. Is the first day I felt that I was intentionally scammed. I paid cash to a young lady. She short changed me. I mentioned it to her. She said Nothing about it. Just got the amount from a dish and gave it to me. Saying nothing again. Like. She meant to do that. Unless I noticed. Usually you would get an apology or an exclamation or something. Her name started with a K and I have never have seen her before. I have an issue with tipping at a simple drive thru. I’m not dining inside and you’re not doing anything above and beyond for me. Like serving me at a table. Today’s transaction / purchase kinda rubbed me the wrong way. I felt it was not an accident.
Atmosphere: 4
Food: 4
Service: 3
jess santos
This is my go to Starbucks for sure. I love coming here because the staff are so welcoming. They are prompt and always make my orders fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Jenna Giles
Every time, no exaggeration EVERY TIME I order from this location something is missing from the order. Today they didn’t have the breakfast sandwich I ordered so they decided to send me an empty bag. 😭 guess I’ll just eat that instead
Service: 1
Chrystal Baker-Savage
Waited and got ignored for a full 6 minutes before any of the grumpy, non-smiling employees even LOOKED in my direction. Was not thanked. I don’t know what’s happening staff-wise, but everyone except the drive-thru guy seemed to be extremely, outwardly unhappy. Miserable.
Atmosphere: 1
Food: 3
Service: 1
Stephanie Santos
Zihan at this location has always gone above and beyond . excellent customer service skills . really sets the bar for not just a coffe it’s an experience!
Jasmin Maraj
Today I had a very rude encounter with the manager working this location this morning, she proceeded to click continue for me on the debit machine and I wanted to confirm the price since tipping is now requested when paying and she had a attitude and purposely took long to bring me my food to the drive thru and my sandwich was completely out of place as well. When I confronted her about it and told her that her attitude is horrible just because I asked for my RECEIPT she continued to be defensive I will not be going back to that location ever
Employees either don’t know how to make the beverages according to the company’s recipes or they just always leave out certain ingredients. Three times in the last week I’ve ordered a pumpkin cold brew and they’ve given it to me without pumpkin topping. I had to request it be added each time.
Food: 1
Service: 2
Great atmosphere
Atmosphere: 4
Food: 4
Service: 4
Service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Parking: Large open parking lot
Kid-friendliness: Open concept with decent amount of seating
Wheelchair accessibility: Has automatic door
Atmosphere: 5
Food: 5
Service: 5
This is one of my normal daily coffee stops. Usually 3 days a week.
Every day. I’m usually greeted by a new drive thru window worker.
I’ve seen them before. But not daily. Maybe once a week or so.
They are usually very nice and professional.
Today though. Is the first day I felt that I was intentionally scammed.
I paid cash to a young lady. She short changed me. I mentioned it to her. She said Nothing about it. Just got the amount from a dish and gave it to me. Saying nothing again.
Like. She meant to do that. Unless I noticed.
Usually you would get an apology or an exclamation or something.
Her name started with a K and I have never have seen her before.
I have an issue with tipping at a simple drive thru. I’m not dining inside and you’re not doing anything above and beyond for me.
Like serving me at a table.
Today’s transaction / purchase kinda rubbed me the wrong way.
I felt it was not an accident.
Atmosphere: 4
Food: 4
Service: 3
This is my go to Starbucks for sure. I love coming here because the staff are so welcoming. They are prompt and always make my orders fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Every time, no exaggeration EVERY TIME I order from this location something is missing from the order. Today they didn’t have the breakfast sandwich I ordered so they decided to send me an empty bag. 😭 guess I’ll just eat that instead
Service: 1
Waited and got ignored for a full 6 minutes before any of the grumpy, non-smiling employees even LOOKED in my direction. Was not thanked. I don’t know what’s happening staff-wise, but everyone except the drive-thru guy seemed to be extremely, outwardly unhappy. Miserable.
Atmosphere: 1
Food: 3
Service: 1
Zihan at this location has always gone above and beyond . excellent customer service skills . really sets the bar for not just a coffe it’s an experience!
Today I had a very rude encounter with the manager working this location this morning, she proceeded to click continue for me on the debit machine and I wanted to confirm the price since tipping is now requested when paying and she had a attitude and purposely took long to bring me my food to the drive thru and my sandwich was completely out of place as well. When I confronted her about it and told her that her attitude is horrible just because I asked for my RECEIPT she continued to be defensive I will not be going back to that location ever
Atmosphere: 1
Service: 1
Restaurantji Recommends
The first drive through Starbucks in Stoney Creek, nice store, decent service most of the time
Atmosphere: 4
Food: 3
Service: 5
Really enjoyed the layout of this Starbucks, the staff was pleasant and attentive
Atmosphere: 4
Service: 4
Pleasant place. I like the hospitality
Atmosphere: 5
Food: 5
Service: 5
This is a good Starbucks location, they’re always fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks ♥️
Atmosphere: 2
Food: 3
Service: 3
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