This Starbucks is in a great location with strong potential, but the customer experience needs improvement. Communication with customers is often unclear, and more effort is needed to explain drink options and guide the ordering process. Strengthening staff training in customer interaction would make a noticeable difference. The foundation is here — now it’s about elevating service to match the standard expected from Starbucks. I look forward to seeing this location grow into one of the stronger stores in the area
Katelyn S
something weird with the seasonal pecan crunch latte in this particular spot. We love it every time we get it, but not time :(
Atmosphere: 5
Food: 2
Service: 2
Sherrie A
King and Malyka are both amazing baristas! They make my drink perfect and accurately every time I visit this location. They are both very friendly and respectful and I really appreciate the service that I recieve from the both of them. They both get 5 stars. On a separate day l was served by Rum who was just as kind and friendly too. She made my drink the way l ordered it and l appreciated her great service!
Atmosphere: 4
Food: 4
Service: 4
S
Over all great Place …I have had Dine in service and I have had drive thru service This team is Fantastic Positive Happy show a lot of compassion too all … you def do not see in other Coffee Places … the reson why I am putting my 2 cents now … what I seen today tugged my heart string the way they treat People You can’t teach this but I recognize this as a senior Def will be my first choice Food is good Coffee Fantastic and Consistent This is important Specialty Drinks according to my Family Excellent What Ever you Doing …Keep Doing
Atmosphere: 5
Food: 5
Service: 5
Sandra
Great service. Always so positive
Atmosphere: 5
Food: 5
Service: 5
HamiltonReviews
Never have anything in stock… yikes.
Naveed B
I don't visit Starbucks very often - mostly local coffee shops. Only went here to meet someone.
This place has terrible mocha. Literally gritty on the tongue.
I'll stick to the local coffee shops!
Atmosphere: 2
Food: 1
Service: 3
TMS
DO NOT GO INSIDE THIS STORE TO ORDER I LITERALLY JUST SPENT 10 MINUTES INSIDE WAITING DOR TWO COFFEES EVERYONE IS TOO CHILL DRIVE THROUGH JUST HAD 20 cars go through
Service: 1
Cate Lee
Staff are so nice! When my Starbucks offer didn’t work in their system, they gave it to me for free.
Atmosphere: 5
Food: 5
Service: 5
Jeneen Blackwood
Ordered a caramel macciato and it tasted like steamed milk. Waited patiently at the counter...pick up side for someone to acknowledge...all did their best to avoid eye contact. Average flow of traffic. Someone from drive thru came by to support...I described the situation. Friendly person who was taking orders offered to remake. The second one was just like the first....I just threw out the drink instead of reapproaching. Usually I do not file negative comments however the customer service for approx 2/3 of the staff is yet to be desired. For the record...it was approx 1 pm in the afternoon; not exceptionally bus...low to steady flow.
We came to the store at 9:29 not knowing they closed at 9:30 we tried opening the door and it was locked we were about to walk away when a worker came over unlocked the door and said he would take our order overall amazing experience the drinks were amazing the workers were so kind and it was very clean environment
Atmosphere: 5
Food: 5
Service: 5
Vicky Bernard
Worst Lavender Matcha we had...taste only like cream...they dont know how to make drinks....never again.
Atmosphere: 3
Food: 1
Service: 1
Cam Allen
Naw tipping at a drive thru is wild, you're a coffee shop. I want to tap and leave not hit options. Pay your staff properly or include the tip since people are already willing to pay the ridiculous prices for beverages.
Rock DAoust
This is your usual suburban Starbucks. Clientele was OK a little too woodsy for me. The coffees were up to regular Starbucks standards. The place was clean. There was enough parking. The wait time was a bit longer than we usually see at Starbucks and it wasn’t crazy busy so not sure if this is a one off or not. I would still go back there. You know you get what you’re paying for or? Do you? I mean their stuff is overpriced at the moment.
This Starbucks is in a great location with strong potential, but the customer experience needs improvement. Communication with customers is often unclear, and more effort is needed to explain drink options and guide the ordering process. Strengthening staff training in customer interaction would make a noticeable difference. The foundation is here — now it’s about elevating service to match the standard expected from Starbucks. I look forward to seeing this location grow into one of the stronger stores in the area
something weird with the seasonal pecan crunch latte in this particular spot. We love it every time we get it, but not time :(
Atmosphere: 5
Food: 2
Service: 2
King and Malyka are both amazing baristas! They make my drink perfect and accurately every time I visit this location. They are both very friendly and respectful and I really appreciate the service that I recieve from the both of them. They both get 5 stars.
On a separate day l was served by Rum who was just as kind and friendly too. She made my drink the way l ordered it and l appreciated her great service!
Atmosphere: 4
Food: 4
Service: 4
Over all great Place …I have had Dine in service and I have had drive thru service
This team is Fantastic
Positive Happy show a lot of compassion too all … you def do not see in other Coffee Places … the reson why I am putting my 2 cents now … what I seen today tugged my heart string the way they treat People
You can’t teach this but I recognize this as a senior
Def will be my first choice
Food is good
Coffee Fantastic and Consistent
This is important
Specialty Drinks according to my Family
Excellent
What Ever you Doing …Keep Doing
Atmosphere: 5
Food: 5
Service: 5
Great service. Always so positive
Atmosphere: 5
Food: 5
Service: 5
Never have anything in stock… yikes.
I don't visit Starbucks very often - mostly local coffee shops. Only went here to meet someone.
This place has terrible mocha. Literally gritty on the tongue.
I'll stick to the local coffee shops!
Atmosphere: 2
Food: 1
Service: 3
DO NOT GO INSIDE THIS STORE TO ORDER I LITERALLY JUST SPENT 10 MINUTES INSIDE WAITING DOR TWO COFFEES
EVERYONE IS TOO CHILL DRIVE THROUGH JUST HAD 20 cars go through
Service: 1
Staff are so nice! When my Starbucks offer didn’t work in their system, they gave it to me for free.
Atmosphere: 5
Food: 5
Service: 5
Ordered a caramel macciato and it tasted like steamed milk. Waited patiently at the counter...pick up side for someone to acknowledge...all did their best to avoid eye contact. Average flow of traffic. Someone from drive thru came by to support...I described the situation. Friendly person who was taking orders offered to remake. The second one was just like the first....I just threw out the drink instead of reapproaching. Usually I do not file negative comments however the customer service for approx 2/3 of the staff is yet to be desired. For the record...it was approx 1 pm in the afternoon; not exceptionally bus...low to steady flow.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
We came to the store at 9:29 not knowing they closed at 9:30 we tried opening the door and it was locked we were about to walk away when a worker came over unlocked the door and said he would take our order overall amazing experience the drinks were amazing the workers were so kind and it was very clean environment
Atmosphere: 5
Food: 5
Service: 5
Worst Lavender Matcha we had...taste only like cream...they dont know how to make drinks....never again.
Atmosphere: 3
Food: 1
Service: 1
Naw tipping at a drive thru is wild, you're a coffee shop. I want to tap and leave not hit options. Pay your staff properly or include the tip since people are already willing to pay the ridiculous prices for beverages.
This is your usual suburban Starbucks. Clientele was OK a little too woodsy for me. The coffees were up to regular Starbucks standards. The place was clean. There was enough parking. The wait time was a bit longer than we usually see at Starbucks and it wasn’t crazy busy so not sure if this is a one off or not. I would still go back there. You know you get what you’re paying for or? Do you? I mean their stuff is overpriced at the moment.
Atmosphere: 4
Food: 5
Service: 4
Worst stoppver for a coffee.
Atmosphere: 1
Food: 1
Service: 1
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