Stepped in 8:00 am today before school with my kids and asked about an unclear meal deal. The cashier was very rude and unwilling to help. Disappointing experience.
Service: 1
Shaheryar Malik
Drive through experience was good!
Atmosphere: 5
Food: 5
Service: 5
Abood Anezi
Diya, you’re very kind and professional. I really appreciate your positive energy.
Atmosphere: 5
Food: 5
Service: 5
Char Cheeseman
Purchased two French Vanillas this afternoon and brought them home for my husband and I to take a sip of what tasted like nothing but warm water. I removed the lid to see what looked like tea in my opinion. I understand that the flavoring must be replaced however often which is forgivable but simply based on the way the drink looks you would think an employee would recognize that something was off as this is not what they usually look like.
Atmosphere: 3
Food: 4
Service: 4
Andre Grizzle
I bought a breakfast sandwich and coffee. Sausage farmers wrap and dark roast blend.. its really good
Atmosphere: 4
Food: 4
Service: 4
FERIT Ferit
Thnk you diya and staff for serving us. I come everyday its so good and nyc.
Atmosphere: 5
Food: 5
Service: 5
Kimberley Sloboda
Diya and Pam? Are amazing. Diya always knows my order and has the biggest smile for me. The other lady unsure of her name, Pam i think. Always is courteous and kind. They both make my day brighter with their smiles and my coffee made right! 3 milk 3 sweetner lol. Awesome customer service!!
Atmosphere: 5
Food: 4
Service: 5
London Howells
Went threw the drive threw and kept asking if that was everything like it was then end of the world rushing for no reason an still continues to mess up the order after having to here it 6 times awful customer service and they are not following protocol
Food: 3
Service: 1
Lynda Muller
Great service. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Parisa Vafaei
I forgot to ask for a cup of water! When I did, the customer service person made sure the water was warm. I could tell she was irritated that I asked her after I had placed my food order. The water must have had warm water in it. You could almost brew a tea bag. She handed me the cup and immediately left without saying anything. Going out of your way to be rude is not acceptable. If the customer needed to know about some kind of a rule, just tell them - we don’t serve water in a cup, or you have to pay for the cup! I would have gladly gave you 10 cents.
Hats off to Patrick and the rest of staff too for making sure we get the right order. They served us well and made sure we are served the equivalent bread. 5 ⭐️ for service to them.
Atmosphere: 5
Food: 5
Service: 5
Adesh Gill
Been to a lot of Tims, this one stands outs. Diya is always a pleasure to meet. The drinks are always hot and food tastes great.
Atmosphere: 5
Food: 5
Service: 5
luigi difrancesco
Great place
Atmosphere: 5
Food: 5
Service: 5
Reeda Haider
Diya and other Staff members are amazing super friendly and fast days and nights- quick in and out drive thru love this Tim’s !!
Atmosphere: 1
Food: 5
Service: 5
Paras Sehgal
I asked for new speciality beverage chai latte and they gave me old one with chai tea inside and they got the full money. I am giving this one star to Mathew who works over there , such a horrible experience, never go at this location
Stepped in 8:00 am today before school with my kids and asked about an unclear meal deal. The cashier was very rude and unwilling to help. Disappointing experience.
Service: 1
Drive through experience was good!
Atmosphere: 5
Food: 5
Service: 5
Diya, you’re very kind and professional.
I really appreciate your positive energy.
Atmosphere: 5
Food: 5
Service: 5
Purchased two French Vanillas this afternoon and brought them home for my husband and I to take a sip of what tasted like nothing but warm water. I removed the lid to see what looked like tea in my opinion. I understand that the flavoring must be replaced however often which is forgivable but simply based on the way the drink looks you would think an employee would recognize that something was off as this is not what they usually look like.
Atmosphere: 3
Food: 4
Service: 4
I bought a breakfast sandwich and coffee.
Sausage farmers wrap and dark roast blend.. its really good
Atmosphere: 4
Food: 4
Service: 4
Thnk you diya and staff for serving us. I come everyday its so good and nyc.
Atmosphere: 5
Food: 5
Service: 5
Diya and Pam? Are amazing. Diya always knows my order and has the biggest smile for me. The other lady unsure of her name, Pam i think. Always is courteous and kind. They both make my day brighter with their smiles and my coffee made right! 3 milk 3 sweetner lol. Awesome customer service!!
Atmosphere: 5
Food: 4
Service: 5
Went threw the drive threw and kept asking if that was everything like it was then end of the world rushing for no reason an still continues to mess up the order after having to here it 6 times awful customer service and they are not following protocol
Food: 3
Service: 1
Great service. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I forgot to ask for a cup of water! When I did, the customer service person made sure the water was warm. I could tell she was irritated that I asked her after I had placed my food order. The water must have had warm water in it. You could almost brew a tea bag. She handed me the cup and immediately left without saying anything. Going out of your way to be rude is not acceptable. If the customer needed to know about some kind of a rule, just tell them - we don’t serve water in a cup, or you have to pay for the cup! I would have gladly gave you 10 cents.
Service: 1
Restaurantji Recommends
Hats off to Patrick and the rest of staff too for making sure we get the right order. They served us well and made sure we are served the equivalent bread. 5 ⭐️ for service to them.
Atmosphere: 5
Food: 5
Service: 5
Been to a lot of Tims, this one stands outs.
Diya is always a pleasure to meet. The drinks are always hot and food tastes great.
Atmosphere: 5
Food: 5
Service: 5
Great place
Atmosphere: 5
Food: 5
Service: 5
Diya and other Staff members are amazing super friendly and fast days and nights- quick in and out drive thru love this Tim’s !!
Atmosphere: 1
Food: 5
Service: 5
I asked for new speciality beverage chai latte and they gave me old one with chai tea inside and they got the full money. I am giving this one star to Mathew who works over there , such a horrible experience, never go at this location
Atmosphere: 1
Food: 1
Service: 1
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